Liberty PowerCancellation

S
This review was posted by
a verified customer
Verified customer

I just signed up a 1 year contract w. Liberty power. After one day, i want to cancel it. I called, one of rep. Told me that i can cancel it without any termination fee since the contract still not in effective. He transfer me to the cancel line, but one of rep. Told me that i need pay early termination fee, even the contract still not enter yet!!! Wow, what a bad company, they bind me up. They told me that in nj, even you just signed a contract after one minute, you need pay the cancellation fee. I told her, the sales rep. Is not state that the contract has early termination fee. I am very stupid signed the contract without read it. The liberty power doesn't care about it, just to bind you up, and charge you the cancellation fee. Beware of the liberty power sales rep.

Responses

  • Jj
    JJAB Jan 19, 2013

    Im pretty sure that NJ has a 3 Day Cancelation Period to Rescind on any contract that is signed. If its dated and signed and its within 3 days NJ 3 Day Rescinding Period Law will protect you from paying the early termination fee. It will be very helpfull if you contact the NJ Power Authority. They oversee all utility companies are following state laws and guidelines. They actually make and enforce the laws to protect you as a consumer of electric and gas.

    0 Votes
  • Ch
    Cheeseburger9418 Jul 24, 2012

    Did you end up canceling it and how?

    0 Votes

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