Lexus ES350exaggerated charges for &wear and tear& on end of lease vehicles

A
This review was posted by
a verified customer
Verified customer

Returned vehicle at end of lease. Had it inspected two weeks earlier at local lexus dealership and was told it was worth at least $5000 more than what it was offered to buy off. Since I wanted to reduce my debts (permanently disabled last year) I paid lease off early - nearly a year early, returned car with nearly 10, 000 less than agreed. When I turned in vehicle, I was told I would receive a notice if anything was owed for wear and tear. Except for a couple of tiny scratches (less than 1 inch), car was perfect. Well, a few weeks later, I received a letter stating I owed over $2, 500 in "excess" damages and wear and tear. I have not paid, can't afford to. What do I do? Lease was not supposed to end until may next year.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.