CB Apparel Levi Strauss & Co. Complaints #182-201

Levi Strauss & Co. Reviews and Complaints

Levi Strauss & Co. review: wedgie fit jeans

ashley davis777 of Las Vegas, US

Dec 19, 2018 5:53 pm UTC

This company has the worst customer…
This company has the worst customer service, I placed an order online on 11/26 the jeans were a tad small and you cant exchange by mail so I went in-store on 12/1 they didn't have my size and she said she couldn't just exchange my order so I would have to be refunded for my online order which takes 7-10 days and purchase another pair of jeans, as soon as I left the store I got an email saying my second order I just placed was cancelled and the pending charge will drop off my account in 7-10 days, on 12/3 I received 1 refund but the pending charge never dropped off it actually went though, after many hours and conversations with different managers who assured me I would receive a refund in 7-10 days and they would submit a "level 2 tier ticket" (which they never did) 18 days went by and no refund, I called back and asked to speak to a manager she said I need to call her back with my bank on the line so my bank can tell her the pending charge never dropped off and and it was actually taken out of my account so, finally after getting my bank and the manager on the line together the manager told my bank to dispute the charge because they are showing nothing on their end and will not refund me. I will never purchase anything from levis again.

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Levi Strauss & Co. - Poor quality 147

Resolved

Levi Strauss & Co. - spandex or lycra in jeans 139

Levi Strauss & Co. - belt loops 32

Resolved

Levi Strauss & Co. - belt loops or pocket ripped 5

Resolved

Levi Strauss & Co. - 569 are no longer 569 and I am looking for a replacement 4

Resolved

Levi Strauss & Co. - Levi's jeans model Wedgie

Levi Strauss & Co. - repeated failure of levi jeans - hole in left knee area 1

Levi Strauss & Co. - levi's 724

Resolved

Replied

Levi Strauss & Co. - por material quality

Resolved

Levi Strauss & Co. - Levi Jeans Mens 505 550

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Levi Strauss & Co. Contacts

Levi Strauss & Co. phone numbers

1800 625 603

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31%
Confidence score

Australia & New Zealand

8800 200 7363

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50%
Confidence score

Russia

+1 (866) 860-8907

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United States

+1 (888) 501-5384

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Canada

+44 800 5384 7501

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100%
Confidence score

United Kingdom & Rest Of Europe

+86 400 108 0501

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China

+852 31 840 075

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Hong Kong

+81 120 099 501

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Japan

+60 377 266 290

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100%
Confidence score

Malaysia

+63 27 050 500

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100%
Confidence score

Philippines

+65 67 496 501

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Singapore

+66 27 904 000

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Thailand

+27 214 039 400

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South Africa

+82 25 288 876

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South Korea

+84 39 397 999

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Vietnam

+55 112 388 8216

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Brazil

More phone numbers

Levi Strauss & Co. emails

feedback@levi.com

100%
Confidence score: 100%

Support

questions@levistrauss.com

99%
Confidence score: 99%

support

Levi Strauss & Co. address

1155 Battery Street, San Francisco, California, CA94111-1203, United States

Levi Strauss & Co. social media
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