The complaint has been investigated and
resolved to the customer's satisfactionResolved Leonid Afremov / Afremov.com — Original painting back grin the us galleries
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
N
NicolaeV
Oct 13, 2019
Review updated:
I ordered in 8 September an painting original. I can't choose the painting but the size I choose was 30/40 inch and the subject was landscape. After few emails with "Leonid Afremov" site, finally they send the painting and yesterday I received. Big disappointing!! The size is small, half size than what I order and it's brand new, not even dry, it's cover with an plastic foil because it's sticky. For sure can't be painted by Leonid himself before he's death from Augustus... And the quality of painting is very low, is like a children play on the canvas... totally waste of money! Very disappointed!
RESOLVED
The complaint has been investigated and resolved to the customer's satisfaction.
You made an order for SURPRISE PAINTING, not actual item that was listed, this was part of the promotion, we select the painting for you this why price is very cheap, you had option to exchange painting or return it for full refund
Good to know, now I know for 100% you never purchased anything from us before, and you have no intention to show your real name, on each site you have different names and different nicks, I will wait for the site:)) each comment you say that we keep selling fake paintings - PLEASE GIVE US AT LIST ONE CASE, not from the comments that you and your "crew" posted online but from real buyers,
On the site we sale RECREATIONS done by studio, RECREATIONS done by studio and Leonid, (almost nothing left) and unique one of a kind originals, I really like to see evedence that we sold unique one of a kind original and sent studio work, we had an issue with shipping last year and begining of this year, we placed official post about it, all persons that received wrong paintings, got a full refund.
" me and my crew " now I know that all the comments, done by you and your crew and not by real buyers
Good luck
Thank you