Lensmart Eyewear Shoppers Reviews 2025

Latest Reviews and Complaints

Wayne Erman of New Philadelphia, US

Dec 11, 2022 9:45 am EST

New complaint

Featured review

Lensmart Glasses

I ordered a pair of safety prescription glasses. I could not see through the lenses. They said the prescription was made correctly. So I sent the glasses back shipping at my expense. They offered to refund only 70% of the lenses and 100% of the frames. I filed a dispute with PayPal because I fill they should refund the entire price since the lenses were...

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How responsive is Lensmart's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Lensmart’s rated by eyewear customers?

Lensmart’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of eyewear customers are dissatisfied with their purchases.

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Lensmart offers a selection of prescription eyeglasses, sunglasses, and contact lenses. They provide various frame styles and lens options, including blue light filtering. Services include online vision tests and a virtual try-on feature for glasses.

Lensmart reviews first appeared on Complaints Board on Dec 11, 2022. The latest review Glasses was posted on Dec 11, 2022. Lensmart has an average consumer rating of 1 stars from 1 reviews. Lensmart has resolved 0 complaints.

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Aug 24, 2025