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Len The Plumber

29 Complaints
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Len The Plumber Customer Service Contacts

+1 800 950 4619 (Customer Service)
+1 410 247 9970 (Baltimore)
+1 703 870 2500 (Northern Virginia)
+1 610 616 3377 (Pennsylvania)
+1 301 222 1500 (Washington, DC)
1552 Ridgely Street
Baltimore, Maryland
United States - 21230-2013
Baltimore
1552 Ridgely Street, Baltimore, MD 21230

Washington, DC
550 Forest Glen Road, Silver Spring, MD 20901
 
Pennsylvania
7 Chelsea Parkway Suite 709, Boothwyn, PA 19061
Northern Virginia
10440 Furnace Rd. Suite 106, Lorton, VA 22079
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Use this comments board to leave complaints and reviews about Len The Plumber. Discuss the issues you have had with Len The Plumber and work with their customer service team to find a resolution.

Complaints & Reviews

Dec 01, 2020

Len the Plumber — Sewage blockage service

I signed online with Len The Plumber on Friday the 27th of November 2020, for service at my house at 3127...

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Len the Plumber — Drain cleaning

My basement backed up and I called Len the Plumber. They came out and spent 4 hours in my home. The tech tracked dirt all throughout my basement. He did not provide me with any written documentation. He kept changing the story as to what was going on. He cut 2 pipes. attempted to snake from 3 different pipes removed my toilet and the issue is still not resolved. He kept charging me for every 30 min. He had to come back the next day because he machine broke only to finally leave saying its the cities issue. They had the nerve to charge me $900 saying they never guaranteed they could fix the issue

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    Aug 18, 2020

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Len the Plumber — Plumbing service cost

    We were gouged $803 to clear a shower drain and install a new sink stopper. It took about 30 minutes total...

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    Len the Plumber — Service refused because of an outrageous estimate

    I am a homeowner in Chester County, PA, and recently requested service for fixing a small water leak from the garden hose connector bib. But I refused to get service because of Len The plumber company's estimate of $1300 for fixing a garden hose bib leak.? I also wanted to replace a faucet in the bathroom sink with a new faucet already purchased. I was given a labor estimate for $400 for the faucet replacement. Both of the jobs were accomplished by a local plumber for $200 and $150 respectively.

    I only want to submit this to show this company's management of how outrageous estimates are being used for unassuming victims. My advise for this company is to stop advertising heavily and start charging normal legitimate charges. This is just an awareness note for others.

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      May 01, 2020

      Len the Plumber — Problem was not fixed.

      On Tuesday I placed a call and then the plumber. I was experiencing a leak and was unable to determine where...

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      Apr 24, 2020

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved       Len the Plumber — Hot water heater

      I requested service on my 6 year old hot water heater. I was told the parts were not available locally and it...

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      Feb 23, 2020

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved       Len the Plumber — Work quality and billing

      Beware of LTP deceptive billing practices and very low quality job!!! On 01/12 I have contacted Len the...

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      Jan 10, 2020

      Len the Plumber — shoddy plumbing work

      My name is Obumneme Egwuatu and we reside at 4534 Albemarle Street, NW, DC 20016 . We are having issues with...

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      Dec 26, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved       Len the Plumber — plumbing issue

      I am so disappointed and frustrated with the service today. The plumber just left. $450 later and my issue...

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      Len the Plumber — range installation

      I called to have a gas oven installed. They would not give me a quote over the phone. Today the service man installed. He was here a little over 1/2 hour, Installed the gas line, plugged in the electric outlet and tested the burners. For this I was charged $384. I am 82 living on social security. I feel I was price gouged and was taken advantage of as a senior citizen. This is an account of severe overcharging. I feel I should receive some sort of rebate.

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        Len the Plumber — sump pump installation

        We had our sump pump replaced by these guys. They couldn't reconnect it to the sewer line do to code which I...

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        Len the Plumber — plumbing services

        A little over a month ago my father in law had contacted Len The Plumber to come to his home to replace a 55...

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        Len the Plumber — poor quality, over price and poor customer service - never again!

        ALERT!!! Jan 3, 2017. Poor quality service, over price and poor customer service. Recently, I contacted Len...

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        Len the Plumber — backup not cleared

        Back in September, Len the Plumber sent out a kid to clear my main line. So called kid plumber was cocky and...

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        LenThePlumber, Lorton, VA — repair/replace main sewer pipe from street to house

        The replacement sewer line was installed at my sister's house in Alexandria, VA (Jean Plaskett at 204 W. Mt...

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        Lynntheplumber — plumbing

        There was no investigation of my chronic leak. A patchwork job was done with only a partial placement of a overflow repair. Another company (CroppMetcalfe, which I equally don't recommend for not holding their appointments) said only the top was changed and not the bottom. They came back out to snake my drain only for the leak to be ongoing. I made a complaint about at least a refund for the overflow repair with no reply.

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          Len the Plumber — overpricing

          Use these bozos only in a dire, repeat dire, emergency. I called and set up service only to find out the day...

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          Len the Plumber — not even working for me they were bad and rude to me

          Len the Plumber was hired by my opposite neighbor a week ago.
          51 Overbrook Road in Catonsville. They worked there on Friday March3rd. When they were done, they left their excavator on my green area, in front of my house which is opposite the street from the house they worked. The huge creature sat there unattended, unmarked all weekend March 4th and 5th. See what it looks like. They came back on Monday March 6. They caused substantial damage in the grassy area in front of my house while removing the vehicle. I talked to the driver of the excavator - he said it was not him who left it there. I called the company - she was polite I explained that this needs to be remedied, she said she will let the management know. % days have passed, no fixing, no apology, nothin. See attached pictures. Disrespectful, destructive, unprofessional and rude.

          not even working for me they were bad and rude to me
          not even working for me they were bad and rude to me
          not even working for me they were bad and rude to me
          not even working for me they were bad and rude to me
          not even working for me they were bad and rude to me
          not even working for me they were bad and rude to me

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            Len the Plumber — plumbing

            I had a leaking toilet tank and suspected that it might just be a loose nut, but was more concerned about...

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            Len the Plumber — plumbing

            My husband and I contracted Len the Plumber through the technician Tim Profili to replace a broken sewer line...

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