Len The Plumber Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Len The Plumber, Inc.

1552 Ridgely Street
United States - 21230-2013

Customer Support Phone Numbers

+1 800 950 4619(Customer Service) 0 0
+1 410 247 9970(Baltimore) 0 0
+1 703 870 2500(Northern Virginia) 0 0
+1 610 616 3377(Pennsylvania) 0 0
+1 301 222 1500(Washington, DC) 0 1
Len The Plumber is a full-service plumbing and drain cleaning company. We are continuing to grow and expand our service areas so please continue to check-in to see if we are in your area and always feel free to call if you have a question. Our service area map shows all the counties and district that we currently serve.
Our multiple service locations make it easy to deliver prompt – Same Day Service. No matter where you live, we’re already in your neighborhood. Our trucks are always fully stocked to fix whatever plumbing or drain cleaning problem we encounter. Our certified plumbers will be able to help you no matter how big or small the problem is.
1552 Ridgely Street, Baltimore, MD 21230

Washington, DC
550 Forest Glen Road, Silver Spring, MD 20901
7 Chelsea Parkway Suite 709, Boothwyn, PA 19061
Northern Virginia
10440 Furnace Rd. Suite 106, Lorton, VA 22079

Len The Plumber Complaints & Reviews

Len the Plumber / range installation

Dec 05, 2018

I called to have a gas oven installed. They would not give me a quote over the phone. Today the service man installed. He was here a little over 1/2 hour, Installed the gas line, plugged in the electric outlet and tested the burners. For this I was charged $384. I am 82 living on social...

Len the Plumber / sump pump installation

Nov 17, 2018

Len the PlumberWe had our sump pump replaced by these guys. They couldn't reconnect it to the sewer line do to code which I understand. So their solution run the line out the front of the house above ground next to my front door and into my rain garden which is now a pond. Also the pump vibrates so...

Len the Plumber / plumbing services

Jul 14, 2018

A little over a month ago my father in law had contacted Len The Plumber to come to his home to replace a 55 year old toilet. The plumber told him it would cost over 1700.00 to put in a new toilet. Just a toilet nothing else. So for 681.00 he replaced the interiors of the old toilet. I...

Len the Plumber / poor quality, over price and poor customer service - never again!

Jan 04, 2018

ALERT!!! Jan 3, 2017. Poor quality service, over price and poor customer service. Recently, I contacted Len the Plumber due to a leaky faucet at my kitchen sink. I called to get a quote for faucet replacement and they just inform me that they will provide the pricing at the time of the...

Len the Plumber / backup not cleared

Nov 08, 2017

Back in September, Len the Plumber sent out a kid to clear my main line. So called kid plumber was cocky and didn't clear the line. He also messed up house by performing unnecessary work because he didn't listen to me. He removed the upstairs toilet, which by the way isn't working right...

LenThePlumber, Lorton, VA / repair/replace main sewer pipe from street to house

Oct 11, 2017

LenThePlumber, Lorton, VAThe replacement sewer line was installed at my sister's house in Alexandria, VA (Jean Plaskett at 204 W. Mt. Ida Avenue) in early July. The contractor dug several holes to install the pipe. They left a hole at the edge of my sister's driveway around the end cap of the pipe. They filled in...

Lynntheplumber / plumbing

Oct 03, 2017

There was no investigation of my chronic leak. A patchwork job was done with only a partial placement of a overflow repair. Another company (CroppMetcalfe, which I equally don't recommend for not holding their appointments) said only the top was changed and not the bottom. They came back...

Len the Plumber / overpricing

Jun 14, 2017

Use these bozos only in a dire, repeat dire, emergency. I called and set up service only to find out the day of the service they are a cash on delivery service. Also got an absurd estimate for repairs and a faucet set quote of $600. What, for a kryptonite faucet with diamond inlays? Same...

Len the Plumber / not even working for me they were bad and rude to me

Mar 10, 2017

Len the PlumberLen the Plumber was hired by my opposite neighbor a week ago. 51 Overbrook Road in Catonsville. They worked there on Friday March3rd. When they were done, they left their excavator on my green area, in front of my house which is opposite the street from the house they worked. The huge...

Len the Plumber / plumbing

Jun 03, 2016

I had a leaking toilet tank and suspected that it might just be a loose nut, but was more concerned about quickly stopping the leak and preventing water intrusion, through the baseboard of the bathroom tile floor, into the wall and ceiling below. So, I quickly turned off the.water and...

Len the Plumber / plumbing

Jan 27, 2016

My husband and I contracted Len the Plumber through the technician Tim Profili to replace a broken sewer line on Monday, January 25, 2016. We decided to hire his company's service against another company because he promised to do the job the next day. By Tuesday, Tim called to reschedule...

Len the Plumber / complaint/ dont work for these guys

Dec 07, 2014

Worse Company I ever worked for, they are all about sales, Please be aware that all the Techs are required to upsale there products that are overpriced, Instead of worrying about quality work I was routinely told once you get in people house sell, sell even if they dont need, sell it to...

Len the Plumber / overcharges cystomers

Nov 30, 2014

Had a clogged toilet two days before thanksgiving. Called len the plumber and got an appointment for wednesday morning at 9:00 am. They called that morning and reported they were running behind, and rescheduled for the afternoon. Around two pm they arrived. They pulled the toilet and...

Len the Plumber / scam

May 07, 2014

I contacted Len the plumber to disconnect a gas dryer. I asked three times for a quote but was assured the tech would be fair. After having to reschedule they still refused to provide me a quote for such a simple 5 minute job. They showed up late and attempted to scam me by charging...

Len the Plumber / product and service scam

Feb 02, 2014

Len the Plumber checked my water heater and stated that it needed to be replaced at a cost of $1300. They gave me a high pressure sales pitch. I had a second plumber test the water heater and he found that it was working great. Earlier, Len the Plumber had replaced parts of the water...

Len the Plumber / ridiculous pricing


I need to get the wax ring for my toilet replaced ($1.95 part cost at Home Depot). I called Len the Plumber and made an appointment. As money is tight I called back to get an estimated price for replacing the wax ring and re-setting the toilet. He skirted around the price issue the whole...

Len the Plumber / overcharge


On the day before Thanksgiving 2010, I had a water faucet that would not turn off. It was flowing continuously and I could not turn it off even below the sink. Called several plumbers and Len the Plumber said they would come late that afternoon. Their estimate was $356 to do a job that...

Len the Plumber / &etimate&


This company charges for an "estimate" which takes less than 5 minutes and the recommendation was for me to pay them $170 to knock holes in my wall so they could "get a better look". I've since received two free estimates and the total job cost estimate is $120. Don't trust Len...he'll rip you off and while he does nothing.

Len the Plumber / terrible price and unsatisfactory workmanship


For not quite a year now, I have complained to Chad at Len the Plumber about a plumping job that cost close to nine hundred dollars. I will ALWAYS regret the day I trusted this company to fix my bathroom nobs and a faucet. They have had to return because the tub handle would no longer turn...

Len the Plumber / unfair pricing

Plumber called to home for service in master bath. Was given lengthy description of what it would entail to fix the problem. It sounded difficult and would take at least a couple of hours.Given a per job rate of $464-- I did agree to it. The plumber was done in 45 minutes-- I was shocked...