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On 8-19-2006 I received a collect call from my wife that she had locked herself out, her purse, and the keys are in the car, I accepted the call at that time nobody advised me of the cost of the call. On 10-1-06 I received at&t's bill which includes (legacy ld intl, inc) bill, they had charged me $36,76 for the minute that I talked to my wife. I called them (188-553-4218) and asked, what was this charge for, he told me that it was for the collect call that I received on8-19-06 from a payphone, I got upset and said, for one call, yes he said and that was their rate, I said (you guys are thieves and steeling from us with these kind of charges) then we hung up.
Please if you can help or give me some kind of resolution for this matter smb. Show all the consumers to know about this company.
Thank you very much,
Samuel.
In August 07 I was charged $ 70.54 for collect calls on my AT&T phone bill from ZPDI, Legacy LD Intl, Inc. and again in Sept. 07 charged another $70.35 each time for 2 collect calls on each bill that I did not accept first of all I called back the one number and spoke to the party with one of the four phone numbers in question, she didnt know me or my number and I didnt know her, she said they never make collect calls, the other numbers that were from August 07 I called those numbers and its a FAX LINE, well how could I have accepted a FAX line collect? I have read the other complaints and I agree with them all, This rip off company is making big money on our phone bills. How can I get a refund of $ 140.00 that are not my charges? please advise asap I AM REALLY MAD ! WE GET RIPPED OFF ENOUGH IN THIS WORLD I AM TIRED OF IT. Karen in San Antonio, TX. thanks for listening and please reply soon .
I worried about all the credit card numbers that Legacy LD is in possesssion of now? Could someone tell us about the risks of a possible illegal use of them? Sucker n° [protected].
I strongly agree. I just got screwed out of $12.00 for a 3 minute call - in the same area code. Big time scammers!
I've just been screwed by Legacy International since the government can regulate everything else in our, lives they should be able to hold this type of scam in check.
Well, it seems like I'm not the only one, but I was wondering if anyone knows what to do besides mailing letters, I mean has anyone gotten anything done someway or another, I made two phone calls from my college to my mother asking her to pick me up, we were in the same area code, my call was 10 seconds, "hey mom , can you pick me up" and I hung up, she took a while so I called again just to make sure, and that one was 15 seconds. We just received a bill from at&t with a charge of 20 dollars for 5 minutes. For twenty dollars I could have called a cab.
I accepted an emergency collect call from my son at 9:01PM July 26, 2007. An operator announced the call and asked if I would accept the charges, I said "yes". I just looked at my bill and found I had been charged $71.00 by these shysters and an additional $11.00+ in taxes. Perhaps they haven't been shut-down because of the lucrative tax revenue they are generating for our government.
The call originated in California to my location in Nevada. I am going to write complaint letters to ATT, the PUC, CPUC, NPUC (if there is such a thing) as well as to the Attorney General's of both states, the BBB and every consumer advocate I can find. These crooks need to be regulated. I expected an operator connect fee and reasonable long distance rates. $71.00 for a collect call from 500 miles away is NOT REASONABLE.
I have been charged almost $4.oo a minute for a collect call when my wife forgot her cell phone. I called them and they assured me that the rate was correct. I asked them if they had a monopoly on the pay phones in the area and their response was, "Yeah, we pretty much run them all"! I told him that going through the trouble of smoke signals would be worth more to me than paying them a dime. I've noticed nothing but complaints against them since I've started doing research on this company. Someone needs to stop them.
I agree. Made the mistake of using a payphone at Miami airport. Again, no listing of rates and impossible to get an operator on the phone. I got through to an answering machine and hung up. My credit card got charged $8.50 for that 30 second call. The company [protected]) was unapologetic. They did say that charges could be disputed by sending: a copy of the charge, a covernote with attention to the billing department, and a description of the incident to either fax [protected] or address: 10833 Valleyview St., Suite 150, Cypress, CA 90630. I'm pretty confident it'll do no good however.
Another company to be wary of is VZ (also works with payphones at airports, etc). This is a branch of ILD Telecommunications which is part of Verizon Select, according to the customer service rep I talked to. This company charged me $9.02 for a 2 minute call ($25.46 for a 16min call) and said this included a rate of 1.05/min plus a 4.99 charge for using the automated system (she couldn't tell me exactly what this meant) and $.95 to 2.67 for federal taxes. Interestingly, the cust service rep continued to say that the owner of the payphone was responsible for setting these rates and that she was unable to tell me what part of that charge went to VZ as profit.
Apparently pay phone owners can set their rates and are not required to disclose fees which seems to be a big hole in federal regulation. I think filing reports with the FCC is a great idea.
Yeah I got charged $32.55 each for two different 5 min calls within the same county and $13.30 for another 5 min call within the same county (Los Angeles county to Los angelese county). The 1st two average approximately $6.51 a min and the last one approximately $2.66 a min all for a los angelese county to los angeles county collect call. What can I do but pay, but I intend to file a complaint with the state attorney general, the FCC and the public utilities commission. How the government allows this company to stay in business is beyond me.
The same thing happened to me and I am FIGHTING it! You should, too, we need to bring this company down! I made a total of six calls, all under 2 minutes, to Canada from the Newark International Airport while my connecting flight was delayed for 29 hours. I used my credit card because I had no American cash and Legacy charged me $68.88 for what should have be 6 $1.50 calls. NO WHERE was it posted that long distance rates differed if a credit card was used.
I am filing complaints with the Federal Communications Commission and the New Jersey Board of Public Utilities, and filing a report with my credit card company instructing them NOT TO PAY Legacy and to fight the charges. These are extortionate rates and they should not be able to charge an uninformed consumer such fees; it's robbery.
The same thing happened to me I made a less than 30 minute call using my check card across the state and was charged $57.74. They are thieves!
I couldn't believe the charges that were on my Check Card the next day. I was at the airport (JFK and Laguardia) trying to reach my family who needed to know I missed my flight. The pay phone showed that it chrged $1 for 5 minutes. OK, no problem. I used my card and it charged me $11+ and I didn't even reach my family. I did leave messages, but I was on the phone for a total of 30 seconds. I called all 3 of my kids and my wife a couple times to reach one of them. It charged me over $80 total. I then called my father, whom I reached, it charged me over $12 for the 5 minutes. I'm really mad, too, because this was my check Card and it made me get overdrawn, with charges. I haven't called the company, they will probably charge me to talk to them. Get rid of the gougers!
We got taken too by Legacy LD INTL! Two 5 min calls from our son in Tx to us in Ar. = $55.64!
How do these people stay in business?
We no longer accept collect calls from anyone!
The same thing happened to me -
I got charged $31.09 for a five minute collect call from my boyfriend at a pay phone from Legacy LD INTL. These guys are definitely thieves and need to be shut down!