Menu
Write a review
File a complaint
LeadFuze Profile

LeadFuze

www.leadfuze.com

Learn how the rating is calculated

5.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
11:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
New complaint
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LeadFuze - Leadfuse lead generation saas

They advertise a free trial period, but they charged me for a full month for 10-15 minutes use!

I signed up, played around for 10 minutes and saw they just scrape the internet for spam email addresses. When I also saw that I was charged I asked them to cancel my account entirely and refund me. This was all within minutes. They refused any refund and charged me $400 a full month?! $400 for 10 minutes of a SaaS product that doesn't work?!

Any normal professional company in the world would refund a client. Only spammers and scammers behave as LeadFuze.

Read full complaint and 1 comment
Resolved

The company owner Justin contacted me that this whole issue was a miscommunication. They agreed to refund me the full month charge for my few minutes of use, and they promised me that in the future they'll work to ensure this scenario doesn't happen to potential clients testing their product. I do consider this issue successfully closed to my satisfaction and I thank Justin for reaching out to me and his professionalism.

Hide full review
1 comment
Add a comment
J
J
Justin @ LeadFuze
US
Send a message
Dec 05, 2016 3:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Nick,

We offer a free trial with 20 leads. You are not required to input a credit card (and therefore not charged) until you want to upgrade to a paid plan. At which point, it is shown to you that you are being charged.

We are then charged from our various data providers based on the data allotment. Our software doesn't scrape the web for spam emails, we use several different data providers in order to provide accurate and up-to-date information that doesn't put you in spam traps and harm your reputation.

In any case, it's unfortunate that things did not work out for you, but we certainly wish you well and hope you'll find our free resources of use.

LeadFuze Reviews and Complaints

Looks like LeadFuze has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

Overview of LeadFuze complaint handling

LeadFuze reviews first appeared on Complaints Board on Dec 4, 2016. The latest review Leadfuse lead generation saas was posted on Dec 4, 2016. The latest complaint Leadfuse lead generation saas was resolved on Dec 04, 2016. LeadFuze has an average consumer rating of 5 stars from 1 reviews. LeadFuze has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. LeadFuze Contacts

  2. LeadFuze address
    20280 N 59th Ave #115-141, Glendale, Arizona, 85308, United States
  3. LeadFuze social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 09, 2025
LeadFuze Category
LeadFuze is ranked 37 among 257 companies in the Business and Industrial category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

LeadFuze working hours

Mon 8:00 am - 5:00 pm Tue 8:00 am - 5:00 pm Wed 8:00 am - 5:00 pm Thu 8:00 am - 5:00 pm Fri 8:00 am - 5:00 pm Sat Closed Sun Closed