Lasership — lasership does not deliver
Lasership was supposed to deliver my 2-day delivery package from Walmart.com. The order was placed on Tuesday, Sept 5, 2017 before 12pm-with a delivery date from Lasership of Thursday Sept 7th. The delivery date then changed to Friday (no explanation)-on Friday, Sept 8th, Lasership entered a false claim of an "exception" that they couldn't deliver to my address. Mind you, FedEx and USPS were able to successfully deliver packages-I was home on Friday, there was no delivery attempt. The "exception" is that Lasership cannot deliver their packages. I called Walmart Friday evening to discuss the issue-Lasership stated via email tracking update that they'd deliver on Saturday, Sept 9th. It is Saturday and now Lasership is stating it will deliver on Monday, Sept 11th. A 2-day delivery has now turned into a 5-day delivery!! Walmart guarantees 2-day delivery-this is why we shop on that site, we need our items in a timely fashion. This is the second time I've had this issue and have contacted Walmart to discontinue shipping via Lasership since they CANNOT deliver the promised 2-day delivery Walmart guarantees. Lasership has a lot of complaints and nothing seems to be changing. I've told Walmart if they continue to use Lasership, I will cancel my orders and have since informed other Walmart customers of Laserships failures (many have the same experiences). Walmart has sent the complaints to their supervisors regarding the need to suspend their relationship with Lasership. Only use FedEx or UPS. The leadership facility that delivers to me is located in Ridgewood, NY; I'm in Brooklyn-nothing was preventing that timely delivery except the incompetence of Lasership!