Laserco
reviews and complaints

I recently came across Laserco and decided to make a purchase from their website (laserco.com.au). I was looking for an accessory that could support the latest generation iPad, and the product I found on their platform seemed like the perfect fit.

However, upon receiving the package, I was disappointed to find out that the accessory only supported 7th gen iPads. The contradiction between what was stated on the website and what was printed on the packaging had me scratching my head in confusion.

At this point, I was left with a few options. Should I contact the support team to clarify the issue? Or should I simply open the box and try the accessory on my iPad, hoping it would work? Was it possible that I had received old stock? All of these questions ran through my mind, and I was uncertain about what to do.

Overall, my experience with Laserco was mixed. While I appreciated the convenience of being able to make a purchase from their online store, I was disappointed by the inconsistent information that I received. While it's not a deal-breaker, it certainly doesn't promote confidence in the company's products and services.

Laserco is a fantastic company that I had the pleasure of dealing with recently. I found their website, laserco.com.au, very user-friendly, which made my ordering process a breeze. Not only was the ease of navigating the site impressive, but the prompt delivery of my order was equally impressive. My package arrived in no time at all!

Additionally, I had to interact with the Laserco team over the phone, and I can confidently say that their customer service is impeccable. The staff was not only polite and professional, but they were also extremely helpful. I mistakenly ordered the wrong handle for my project, but it was not a problem because the representative on the phone was able to swiftly guide me to the right one. They made exchanging the wrong handle for the correct one an effortless process.

In conclusion, I highly recommend Laserco to anyone in need of their products. From their exceptional website to their top-notch customer service, Laserco certainly ensures that their customers are satisfied with their products and services. I will be a repeat customer, no doubt about it!

When it comes to purchasing products online, it's important to feel confident in the advice you receive and to trust that your order will arrive as promised. Fortunately, my experience with Laserco exceeded all expectations. From the get-go, their customer service team was informative and attentive, providing me with timely and accurate advice that allowed me to make an informed purchase decision.

The ordering process itself was incredibly smooth and straightforward, with no surprises or hidden fees. In fact, I was pleasantly surprised to receive my order even earlier than the estimated delivery date - a rarity in the world of online shopping.

Beyond the smooth purchase process, however, it's worth noting that the quality of the products themselves is excellent. From the packaging and presentation to the actual performance of the items, I've been thoroughly impressed with every aspect of my purchase.

All in all, Laserco is a fantastic company that I would highly recommend to anyone looking for high-quality laser products and exceptional customer service. Their commitment to excellence is evident every step of the way, making them a standout in the competitive world of online retail.

I recently had the chance to explore the Laserco website (laserco.com.au) and while I was impressed by their extensive range of products and services, I did face some issues at the checkout.

I must say, it was a bit of a struggle to complete my purchase. Despite multiple attempts, I encountered difficulties at the checkout and had to close my browser, delete cache and cookies and then come back to try again. Even after attempting this fix, I still encountered some obstacles.

However, after persevering, I was finally able to complete my purchase after some time. Admittedly, the checkout process was far from a smooth ride, however, the quality of Laserco's products and services are undeniable. From stunning laser cutting and engraving to efficient welding solutions, they really have a lot to offer.

Overall, I would definitely recommend Laserco, but if they could sort out their checkout process, it would greatly enhance the shopping experience. While I can't say for certain, it's possible that their customer service could help resolve any issues in the future.

Overall, my experience with Laserco was satisfactory. The ordering process was simple and easy to navigate. However, there was a slight confusion when it came to knowing what exactly I would be receiving in the box. When I ordered a Bluray player from them, I had read reviews stating that an HDMI cable was not included, while the remote was. Unfortunately, this information was not listed on the website at all, or at least not in a prominent position that would have allowed me to easily see it.

Aside from this small hiccup, I found the website to be user-friendly and the ordering process to be efficient. Once my purchase arrived, I was pleased with the quality of the product that I had received. The Bluray player worked perfectly and I was impressed by its performance.

While a little more transparency about the contents of the box would have been appreciated, I still enjoyed my experience with Laserco and am very happy with my purchase. If you are in the market for a Bluray player, I would definitely recommend checking them out.

First off, let me just say that I was blown away with the speed of delivery for my order from Laserco. It arrived before I even knew it! I was particularly excited to receive my set top box, which has been a true game-changer for my television viewing experience. However, while everything has been working just fine in terms of usage and functionality, I do have some minor gripes that I feel could be addressed.

One thing I had a little trouble with was setting up my favourites list, which wasn't entirely clear in the instructions provided. While I eventually figured it out with some tinkering, I think it would be beneficial if Laserco could improve their set-up guidelines in this regard.

Another issue I encountered was with the size of the remote control. For someone like me with relatively larger fingers, the buttons were positioned quite close together and it could be a little tricky to navigate without pressing the wrong selection. It would be fantastic if the company could look into making a larger remote option for those who struggle with the current size.

Lastly, I did experience a bit of a blunder with my order. Unfortunately, the wrong item was shipped to me initially, but I'm currently waiting on the correct item to be dispatched. While it was a little frustrating, I must say that the customer service team at Laserco were incredibly helpful in resolving the situation as quickly and efficiently as possible.

Overall, I'm quite happy with my purchase from Laserco and would definitely recommend their products to anyone in the market for some new tech gear. The few hiccups I experienced were only minor and didn't detract from the overall quality of the product or delivery service.

My recent experience with Laserco was incredibly satisfying. As an individual who enjoys efficiency, I was thrilled to be able to find exactly what I had been searching for on their website; an item which I had been unsuccessful in finding on any other platform. The process of purchasing the product as a guest was a breeze and took me only a matter of seconds. It was incredibly convenient to be able to use Zip pay to complete the transaction. I was pleasantly surprised to receive the confirmation email only mere seconds after making the purchase, which further validated the company's dedication to efficiency. Overall, the entire process took me only about three minutes, and I was able to rest easy knowing that my order was being processed without any hassle. Laserco has definitely surpassed my expectations with their exceptional service, and I cannot recommend them enough. I am hopeful that they continue to maintain this exceptional standard in the future. Thank you, Laser, for making my shopping experience so seamless!

I recently had the opportunity to place an order with Laserco from laserco.com.au and I have mixed emotions about the process. The ordering process itself went smoothly, however, finding out HOW to place my order was a bit of an ordeal. It definitely could have been made more user-friendly. To be honest, it was really well concealed on the website, and I had to scroll through the Q and A screen to finally find it. I was relieved when I did, but it would have been much easier if it had been more prominently displayed.

On the other hand, despite the initial struggle, I am looking forward to receiving my order and I have high hopes that the item will arrive in a timely fashion and in good condition. All in all, my experience with Laserco has been a mixed bag; while I had trouble with the website, I am optimistic and hopeful that the product will meet and exceed my expectations. I would certainly recommend Laserco to others, but I would also suggest that the website be made easier to navigate in order to streamline the ordering process for future customers.

the customer service experience with Laserco was fantastic. Initially, trying to apply a coupon and address postage proved to be a bit of a challenge. However, their customer service team was quick to respond and lend a helping hand. Despite the confusion, I wasn't sure whether I received a discount or paid extra for express delivery.

Despite these initial hiccups, the actual delivery process went without a hitch. The delivery arrived in a timely manner, and the instructions were followed closely to my liking. I was very impressed with the precision and attention to detail put into delivering my items.

Furthermore, the quality of Laserco's products surpassed my expectations. They have a vast range of products suitable for various needs and cutting-edge technology that makes them stand out from the competition.

Overall, I had a positive experience with Laserco, and I would recommend them to anyone looking for reliable and quality laser products. Even though there were some minor setbacks during the ordering process, the exceptional customer service I received and the product's quality made up for it.

I had a terrible experience shopping at Laser Co's online store. In fact, I would go as far as to say that my experience with them was nothing short of a complete joke. Let me explain why.

As a doting parent who wants nothing but the best for my children, I decided to purchase three tablets on Laser Co's website. I also bought a three pack of cases and a three pack of screen protectors, so that the tablets would remain unblemished and protected from any accidental knocks and scratches.

However, when the order arrived, I was extremely disappointed to find that I had only received one tablet, along with the cases and screen protectors. I was irked by the fact that Laser Co did not deliver on their promise and delivered only one third of my order.

Determined to resolve this issue, I immediately called Laser Co's customer service on Monday to report the missing items, particularly the two tablets that were not received. The customer service representative told me that my items would be delivered via express post, and that they should arrive promptly by Wednesday.

Well imagine my surprise when I received the two tablets today, as promised - only to discover upon opening one of the boxes that the screen was completely smashed. My heart sank when I realized that one of my kids would now not be receiving their tablet in time for Christmas, which is heartbreaking.

To sum it up, I was extremely dissatisfied with the overall experience I had with Laser Co. Their service was below average and "express" delivery took a few extra days for the items to arrive. Moreover, delivering a tablet with a completely shattered screen is simply not acceptable. I hope that Laser Co would take this incident as a learning experience to improve their service and ensure that their customers do not go through a similar ordeal.

I recently stumbled upon Laserco's website and was impressed by their range of laser-cut products. However, I was put off by the option to use Afterpay as a method of payment. As someone who prefers to pay upfront and avoid any extra fees or obligations, I was hoping for a more traditional payment option. Nevertheless, I decided to give Laserco a chance and was pleasantly surprised by their customer service. I reached out to their team and was promptly given alternative payment options. It was refreshing to see a company willing to accommodate its customers' preferences, and it gave me confidence in their commitment to quality service.

I ultimately decided to purchase a laser cut sign for my business from Laserco and was extremely satisfied with the end result. The sign arrived promptly, in great condition, and was exactly what I had envisioned. It was clear that the team at Laserco puts a lot of pride, care, and attention to detail in their products. I would highly recommend Laserco to anyone looking for quality laser cutting services and excellent customer support. Their range of products, competitive pricing, and commitment to customer satisfaction make them a valuable resource for businesses and individuals alike.

I recently had the opportunity to shop on Laserco's website and I have to say, while I was able to find some great products, my shopping experience left a bit to be desired. Specifically, I had some trouble checking out. Multiple times throughout the process, I was bumped out of the checkout flow and had to start over. This was frustrating, to say the least - I'm sure I'm not the only one who prefers a smooth, hassle-free checkout experience!

After a frustrating couple of attempts, FINALLY, my purchase was processed. However, I'll admit that the checkout hiccups did take away from the overall shopping experience. While I appreciated the wide selection of products on Laserco's website, it was hard to focus on the positive when I had to jump through these hoops just to complete my purchase.

All in all, while Laserco has a lot of great products to offer, I hope that their website is updated soon to provide a smoother, more user-friendly checkout process. In the meantime, potential customers should be aware that it may take a few tries before they're able to successfully complete their purchase - so be patient and persistent!

I recently had the opportunity to purchase products from Laserco, and while I was impressed with the quality of the goods I received, I experienced some issues during the checkout process. Unfortunately, the site would not let me pay for my order initially, and I had to try repeatedly before the transaction finally went through.

It was a bit frustrating to encounter this obstacle, but I persevered and ultimately was able to complete my purchase. While it would have been nice to have a smoother checkout experience, the fact that my order was ultimately accepted gives me confidence in Laserco's commitment to customer satisfaction.

Despite this hiccup, I was very pleased with the quality of the products I received from Laserco. They truly offer some of the finest laser equipment on the market today, and I would highly recommend them to anyone in need of such technology.

Overall, I think Laserco is a great company that provides top-notch products and services. While I would have appreciated a smoother checkout process, I know that they are committed to their customers and to ensuring their satisfaction in every aspect of their operations. If you're looking for high-quality laser equipment, I would definitely recommend checking out Laserco's offerings.

When it comes to online shopping, one of the crucial things that we should consider is customer service. It can be a make or break factor for a brand's reputation. Unfortunately, in the case of Laserco (laserco.com.au), it seems like their customer support needs some improvement.

As a customer who has been eyeing Laserco's products, I can vouch for the frustration that comes with not receiving a response to our queries. I have sent several emails to the team inquiring about their product offerings, and it has been months, yet I have not received any response.

It is understandable that businesses, especially those in the e-commerce industry, may receive a flurry of inquiries every day. However, it is necessary to respond to each one promptly, regardless if it leads to a sale or not. It shows that a company values its customer's time and queries, and it is a sign of professionalism.

In my case, the prolonged lack of response from Laserco has put me off from purchasing from them. I would have appreciated a simple reply, even to inform me that they are currently swamped with inquiries, and they will get back to me as soon as possible. It would have been a courteous and respectful gesture that could have made a difference in how I perceive their brand.

Therefore, I hope that Laserco takes this feedback constructively and enhances their customer support. It can help build trust among potential customers and provide a pleasant shopping experience for existing ones.

As a parent, I'm always on the lookout for innovative and reliable electronic devices that can keep my little one engaged and entertained. Recently, I stumbled upon Laserco's website and was pleased to see that they offered a product that met my specific requirements. I ended up purchasing it for my two-year-old son, and so far, things seem to be going well.

First off, let me just say that the ordering process was straightforward and hassle-free. I was able to navigate through the website easily, and the checkout process was seamless. The product arrived promptly and was packaged professionally. But, it's the device itself that truly impressed me.

The device is a great fit for my son's needs as he loves to watch videos on YouTube. The picture quality is excellent, and the sound is crystal clear, making for an enjoyable viewing experience. The controls are easy to use, even for my toddler, and the battery life is impressive, allowing my son to watch his favorite content for hours on end without interruption.

I was a bit hesitant about buying a device like this for my child, but the company's commitment to safety and security put my mind at ease. They use robust security features to ensure a safe online experience, which is a huge plus in my book.

Overall, I'm happy with my purchase and would recommend Laserco's products to other parents looking for a reliable and entertaining device for their little ones. With high-quality features, excellent battery life, and top-notch security measures, Laserco has won me over as a fan.

I recently placed an order with Laserco through their website, laserco.com.au. I was attracted to their advertised free shipping and eagerly expected my package to arrive without any additional charges. However, when I received my invoice, I noticed that I was still charged for shipping. This was a bit disappointing as I was looking forward to saving some money on shipping costs.

As for the product, I cannot provide an accurate review since I haven't received it yet. However, I would like to commend Laserco's website for its user-friendly interface, which made the ordering process a breeze. Their website was well-organized, and their selection of products was quite impressive. I was able to find exactly what I was looking for quickly and easily.

Despite the issue with the shipping charges, I still have faith in Laserco's reliability and trustworthiness. I believe that they will eventually be able to deliver my order in good condition and in a timely manner. I look forward to receiving the product and hope that it meets my expectations.

Overall, despite the setback with the shipping charges, I still recommend that others give Laserco a try. Their website and product selection is definitely worth checking out, and I believe that they have great potential to become an online shop that customers can rely on.

I recently purchased some electronic cleaning wipes from Laserco, and I have to say, I had mixed feelings about the whole experience. On the one hand, their website was quite user-friendly, and the ordering process was simple and straightforward. Additionally, the shipping was lightning-fast, and the package arrived at my doorstep in no time at all. So far, so good.

Unfortunately, however, when I opened up the package and tried out the cleaning wipes, I was somewhat disappointed. For starters, they seemed old and dried out, which made them less effective at cleaning my electronics than I had hoped. Additionally, they tended to break apart quite easily, which made them more challenging to use than I had anticipated.

Overall, while I appreciate the fast and efficient service that Laserco provided me with, I have to say that I am not entirely sold on the quality of their electronic cleaning wipes. While they may be useful for some people, I think that other products on the market might be better suited to my needs. Nonetheless, I do appreciate the effort that Laserco put into getting my order to me quickly, and I would not hesitate to check out their website again in the future if I needed something else.

When it comes to purchasing items online, the payment process can be a crucial factor. It seems that Laserco, unfortunately, defaults to AfterPay as the payment option, which can be frustrating for those who prefer other payment methods. I believe that users should have the autonomy to choose their preferred payment method without any predispositions.

Moreover, the mentioned issue also extends to the inability to use a coupon code that was previously displayed on the product description page. It's important to indicate whether coupon codes are valid or not, as it can cause frustration and dissatisfaction among customers. It also doesn't reflect positively on the company's transparency, which is essential in building trust with customers.

Overall, while Laserco offers noteworthy products, it's essential to ensure that the payment process is adaptable, and there is transparency in regards to coupon codes. These elements, among others, can make a significant difference in keeping customers satisfied and building trust among its clientele.