I have been in the medical field for well over 17 years, and this is the first company I have ever worked for that did nothing buy lie to their employees and their patients.
LSI was something that I was hoping to have a career with. During their presentation they give to all new hires, this is a company that speaks highly of family, integrity, their surgeons, employees and would do anything for you. BULL, THIS IS NOT THE CASE. THIS COMPANY IS FAKE AND CARES NOTHING ABOUT YOU.
This company I have watched push people into having surgery. SELL surgery! They do not follow up with their patients after surgery and they are not there for them when heaven for bid a problem would arise. They refer you to PSD. Patient Service Department. Are you kidding me? A Patient Service Department? What ever happened to speaking with the surgeon who just performed a $30k or $18k surgery on you? You can't. You don't even see that surgeon at your post operative visit. You see an MA or an LPN. Quick too, because post operative visits are not suppose to be any longer than 10 minutes.
My job was to talk the company up. Tell patients that our statistics were over 90% and they would be better off with LSI, than any other surgeon. Get their money and get them on the schedule. Get them in and get them out. Push, Push Push. Listen to the patient and pretend that you want to help. Little did the patient know, the company is only trying to hit their monthly goal. The patients are only a number. And an expensive one at that, while the CEO and the VP's all pocket highly from it.
Truth is, being in medical and understanding values and morals I could no longer handle that my job was to hit a number. That these patients who were looking to me for re-assurance, I could not give my heart felt truth. I had to give the LSI truth.
And if you didn't hit your numbers, guess what? You weren't performing and you will be replaced. Well I love my patients, and I have learned that those patients come to us for help. For comfort and for guidance. I could no longer take the pressure to push so much, and basically be a car salesman. It wasn't in me. I morally felt wrong. And anytime I would question something that I knew in my heart was wrong, I was repramanded for it and pretty soon all my questions got me fired. Right out the door. And on my way out, I had to sign lots of paperwork indicating that I would never sue or disclose any information.
Well, I am now and I fell 100% better informing anyone who looks into their horrible horrible so called company. They do not care for patients, they laugh at them, make jokes and sketch on them during surgery when the patient is under anesthesia. HIPAA, ya right. There is an unconditional amount from one patient to the next that is out in the open for EVERYONE to see. And the staff, 90% of them had no medical background what so ever.
How can someone open a surgery center, run a medical practice when their only background was Outback Steakhouse and Red Lobster. You should read the other Laser Spine Institute complaints. All are true. All are so horribly true. That company is nothing but FAKE and only wants what is best for them, $$ money. They do not want what is best for a patient. They simply do not care.
You must be a complete idiot and have nothing better to do, than to "try" to make yourself seem like you have some sort of an education. You can't even spell let alone use punctuation well.
I am making statements about "what I know". NOT by second hand info, although that has helped since there are people who work there that speak about it.
So "stealth pilot" you are the one who should be ashamed, simply because you are an idiot and you seem to think you know all. Unless you have worked there, been fired from there or are a part of the "boys club" from there, then you have no room what so ever to talk.
then you should keep to yourself since you have no truth about the company, you haven't worked there, you know of no one who has, your not a patient and all you do is make comments and jokes on your main page.
this is a serious matter where people are reaching out to others who have somehow been affected by LSI, which clearly you have not.
some of us have, and most of us have seen the negativity and know of the stories that have been seen first hand.
there is about 2 people still working there that do know and they know. they also know that the nurse and/or whoever cleared him for surgery is under investigation.
so i am not accusing, just stating what has already been told. you don't refuse aftercare which in the medical world is called "post operative" care, when you are sent to a hotel room until your next day post operative appointment just a few short hours after the procedure.
well, just two weeks ago they had their first death occur after surgery. i have no idea what all the details are but i do know he died in the hotel room shortly after surgery. also, that he should have never been cleared to have the procedure due to his own medical issues.
that company has hired and fired everyone who helped set them up in arizona all within their first year of opening. all of the people that know what they do, how they go around and how they lie, are all gone. that should tell you something right there. the more you know, the quicker you are let go.
The complaint has been investigated and resolved to the customer’s satisfaction.