Larabee Homes review: Home/rental property management

One of the Worst Property Management Experiences – Zero Stars If Possible!

I wish I could give this property management company ZERO stars.

I came across Larabee Homes LLC advertising a 2-bedroom, 1-bathroom rental property located at 133 Evergreen Street, Ahoskie, North Carolina, on Trulia. I immediately contacted the company to express my interest in viewing the property.

On Friday, November 6, 2026, I received a phone call from Hannah, who scheduled a showing with me. We discussed the appointment, agreed on the date and time, and confirmed the showing for Monday, November 9, 2026, at 10:00 AM.

Based on that confirmation, I made arrangements to travel from Richmond, Virginia, to Ahoskie, North Carolina, specifically to view this property.

On Monday, November 9, I drove more than 130 miles and spent approximately $60 on gas, only to arrive and discover that the apartment had ALREADY BEEN RENTED!

What made this experience particularly frustrating was that nobody from Larabee Homes LLC bothered to call, text, or otherwise notify me that the property was no longer available. Not even a simple courtesy notification!

Had Hannah taken a moment to inform me that the apartment had been rented, I would never have wasted my time, money, and gas making an unnecessary trip.

When I called the office to address what had happened, I spoke with Sam. Unfortunately, the response I received was just as disappointing. Her response was essentially, "Like I said, the apartment is no longer available, and Hannah should have told you that."

Seriously?

I had driven more than 130 miles specifically because YOUR company scheduled and confirmed this appointment with me. Now, after wasting my time and money, I am simply told that Hannah should have informed me?

That is absolutely unacceptable!

I completely understand that rental properties can be rented at any time. I have no issue with another applicant securing the apartment before me. What I do have an issue with is the complete failure to communicate that information to someone who had a confirmed appointment.

A simple phone call or text message would have prevented this entire situation.

This experience demonstrated a serious lack of communication, professionalism, courtesy, and consideration for a prospective renter's time and money.

I am extremely disappointed with the way this situation was handled. Based on my personal experience, the customer service I received from this company was unacceptable.

If this is how prospective tenants are treated before they even become customers, it certainly does not leave a good impression.

I WOULD NOT RECOMMEND LARABEE HOMES LLC BASED ON MY EXPERIENCE.

To anyone considering doing business with this company, I encourage you to communicate clearly, confirm property availability before making a long-distance trip, and make sure you have written confirmation of any scheduled showing.

People deserve basic courtesy, communication, and respect for their time.

ZERO STARS IF THAT WERE AN OPTION!