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Lancaster County Customer Service Phone, Email, Contacts

Lancaster County
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www.co.lancaster.pa.us
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Lancaster County complaints 10

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D
3:11 pm EDT

Lancaster County county roads

I live at 9800 n 27th one mile north of I-80, not sure if this is the correct place to do this. I have several complaints about the lack of gravel and or rock on my road. Not only is it dangerous its hard to keep my vehicles from looking like I was out four wheeling. I get tired of scooping mud out of my garage after my wife gets home from work. Would somebody or anybody respond to me so I can gwt in touch with the right person? Richard Welch [protected]. [protected]@yahoo.com. Thank you.

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2:37 pm EDT

Lancaster County Lancaster PA children and youth

The director of children and youth in Lancaster is a total liar. She is making things up to make the agency look good and family's look bad. She and caseworkers under her said whatever they needed to lies and more lies. Making things up and then stating they are facts. There is never any fact checking from these people. They do and say whatever they want to be able to take peoples children. This agency is corrupt through and through. They are abusing their power and taking advantage of their positions. It appears that they have nobody outside the agency to answer to. These people are ripping children from their homes and everyone they know and love and traumatized them for the rest of their lives. They are violating our rights and the rights of others all based on lies. They have to be stopped. I have no idea how these people our getting away with this other then them praying on the poor who can't afford legal representation. They then come in and steal their children away and don't tell you anything about them.

Desired outcome: Investigate these people and their lies and help the people of Lancaster! Make them show proof of their “facts” that they supposedly found.

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FrustratedwithCYS
Ardmore, US
Aug 11, 2022 9:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Lancaster County CYS is an unprofessional, and incompetent organization. We had (still have) a serious issues with children being victims of neglect by their parents (who both suffer with mental health issues). CYS repeatedly dropped the ball when performing their “investigation” (we now have documentation to prove this - but no one cares)….. when called into court, CYS sent their Solicitor, David Natan who claimed CYS was not concerned about the children — claimed there was no reason for concern. No matter what the situation, David Natan was there to represent his wife, Crystal Natan (CYS Director). For whatever reason, family court judges in Lancaster County believe whatever CYS employees report. CYS Lancaster County has “case workers” vs qualified social workers. This saves them money but does not benefit the children. Back up plan to cover themselves when they screw up is to hire the husband of the CYS Director, makes total sense … right ?

ComplaintsBoard
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6:08 pm EDT

Lancaster County Children and youth

Lancaster children and youth violated our entire family's rights. They deemed our entire family including aunts, uncles and grandparents on both sides of our family all unfit to get my grandchildren. They are not here to help people or to keep family's together. It's run mostly by young girls that have no children of their own or even know the first thing about children. The woman that runs children and youth is the most unprofessional ignorant woman I've ever met. While I'm court she screamed at the family like some kind of maniac and put our family business out for everyone in the courthouse to hear. They had one goal and one goal only right from the start and that was to take our children away from everyone they know and love and put them into foster care. Why would they do that when they had an entire family that wants and loves these children more then anything and all willing to take the children? They literally stalked us. They treated the whole family like we are the scum of the earth. They had no respect for us or the children. They are supposed to be helping families but all's they do is destroy them. My heart is so broken. My grandchildren were here one day and gone the next because of these monsters. They never once treated the children even like people with feelings. They have been moved all around from place to place. Nobody cares in that organization about those kids or what they have put and are still putting them through. The entire case was handled so poorly. They straight out lied in their report about many of the things that they were holding against us. They also included information that was totally irrelevant to anything to do with the case whatsoever in an effort to make the parents look as bad as they possibly could. I'm very offended by the things they said and the fact that they lied and were not able to prove most of what they were reporting because it just wasn't true. We have proof of most of things he things they lied about and would be happy to share with anyone to prove what we are saying. Nobody will listen to us at all and nobody wants to hear our side of what's going on. People just blindly listen and believe them because they should be people we can respect and look up to. Unfortunately that is not true for the Lancaster children and youth. We tried to go through the proper channels to complain about what we first thought just must be a problem with the caseworker but only found out that the corruption runs deep and the whole way up the chain of command in the Lancaster office. When I met the woman running the place it became perfectly clear why that place is run the way it is. She needs fired for the things she has done and a complete overhaul done to that office. I can go on and include so many examples and show proof to my claims. Anybody that will listen we would be more then happy to meet with you to continue with our claims and allegations we have against them. They have to be stopped before they destroy more families and more children get put through the living hell that my grandchildren had to endure at the hands of the people whose job is to save and protect children. That's not at all what is happening. I have so much to say I couldn't begin to include it all here. If there is anybody that still believes in doing the right thing please feel free to call us at any time regarding this matter. Now we get to spend all our money on lawyers and legal fees to fight to bring our children back home where they belong all because children and youth playing god with our kids lives. They have their mind already made up before they ever even know the situation.

Desired outcome: Complete investigation of the Lancaster children and youth and the director fired

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Is Lancaster County legit?

Our verdict: Complaints Board's thorough examination reveals Lancaster County as a legitimate entity with notable strengths. Despite a 10% resolution rate on customer complaints, which invites a closer look, Lancaster County stands out for its commitment to quality and security. Clients considering Lancaster County should delve into its customer service record to gauge compatibility with their expectations.

Lancaster County earns 91% level of Trustworthiness

Perfect Trust Endorsement: Lancaster County achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Co.lancaster.pa.us has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

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Co.lancaster.pa.us you are considering visiting, which is associated with Lancaster County, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Lancaster County has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • That one co.lancaster.pa.us is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
  • Co.lancaster.pa.us has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The co.lancaster.pa.us may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
L
2:45 am EDT

Lancaster County Children@youth

I also forgot to add I called the supervisor and still never got a call back... But you send a cop out... And the guy the sent out is a friend of my oldest grandson that lives with his other grandma.. Which are theses brothers... Of my 3... The guy is friends with other grandma and her daughter... Hmm conflict of interest... My daughter messed her life up and put theses kids threw he_... Please don't let her continue too try and mess there life up.. They have been stable since they are here... Oh and the stuff in my garage is stuff of grandpa that passed away and my uncle and I are in charge of dealing with all his belongings... I'm trying to get threw our own stuff before he passed.. So some is ours.. But it's not all over in side just garage...

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12:11 pm EST

Lancaster County Everything about them and my case

August 2019 my son was taken from me under false allegations why he's been in their care my son has been mentally physically and sexually abused and drugged while being under their care my son was falsely accused that later on in February 2001 his charges were expunged and they still hold him now they have me taking drug and alcohol classes they have me doing parenting capacity classes they have me doing groups as if I was ever in their system for any kind of report that does not exist now this all started as me filing a report towards my child when he was 14 now I'm trying to keep my family together because they're trying to take my girls as well nobody's hearing me I feel so discriminated because of my race my case worker also had an affair with my husband I do have proof of what happened to my son wow and much more please help me reunify my family at once stop this insanity

Desired outcome: I would like them to pay for what they have done and are causing this family. I want you to make Justice happen for my child and the rest of the family and bring my son back home

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4:08 pm EST
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Lancaster County Emotional stress and misuse of information

Received a visit from someone here claiming they received a report. We do not even have children. We are appalled and do not need any additional issues during this time. They just show up at your door step and we are just wondering why, what, where did they get this information. It is baffling. We feel very much targeted and we would just like to live peacefully. We do not know why our information was in their hands in the first place. I called the supervisor couple of times and left a message, never got a call back.

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11:52 am EDT

Lancaster County Children and youth services

The Cys worker assigned to my case, didn't do his job to help reunify my son and I. He wouldn't let me visit my son without coming to the office, but there was no reason for that. He never refereed me for the parenting classes, they said I had to take in order to complete the process. He couldn't provide me with any helpful resources and used my mental health and past against me after he sat in at my psychiatrist evaluation. I did a bonding assessment with my son and by law I was supposed to have someone there to represent me.
They used that against me as well. The judge talked to my son and in the paperwork they gave me on the day of court, said all these false allegations my son told him. I know my son would never say those things or lie on me like that.
My appointed attorney bullied me into signing over my rights by yelling at me saying I would lose if I fought them in court for my son back. She said that I should give my son a gift and let him stay where he is stable and has siblings. I ran out of time and I made the decision to sign over my rights. The foster parents agreed to do a post adoption agreement. They lied and I went to see my son on his birthday and the neighbor told me that they moved to Florida. I'm devastated.

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1:03 am EST
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This review was chosen algorithmically as the most valued customer feedback.

C&Y never contacted me when they placed my newborn grandson from the hospital with strangers. They knew who I was and could have easily found out how to contact me, as I had raised my other grandson and they were involved with removing him from his parents home and placing him with me. They wore me down and refused to help me navigate the system despite the...

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9:17 pm EDT
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Our caseworker told my boyfriend they "butted heads" because he was Catholic and kept going on and on about how she hates and can't stand Catholic's. Continued by telling my mom that if it wasn't for my boyfriend I would've had the baby back weeks ago now that my boyfriend is no long living with me because my parents got us evicted from our house because my...

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1:37 pm EDT
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children and youth terminated my parental rights because i was locked up and couldnt complete the child permancy plan (cpp) cys used my sentence for the basis of their decision. i sucessfull won my appeal due to an illegal sentence and have since been released from prison. cys wont even let me visis my children and the caseworkers ignore my calls nor do they responds back to them

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Overview of Lancaster County complaint handling

Lancaster County reviews first appeared on Complaints Board on Oct 23, 2008. The latest review county roads was posted on Mar 18, 2022. The latest complaint Discrimination and Deceptiveness was resolved on Apr 07, 2010. Lancaster County has an average consumer rating of 1 stars from 10 reviews. Lancaster County has resolved 1 complaints.
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  1. Lancaster County contacts

  2. Lancaster County phone numbers
    +1 (800) 932-0313
    +1 (800) 932-0313
    Click up if you have successfully reached Lancaster County by calling +1 (800) 932-0313 phone number 0 0 users reported that they have successfully reached Lancaster County by calling +1 (800) 932-0313 phone number Click up if you have UNsuccessfully reached Lancaster County by calling +1 (800) 932-0313 phone number 0 0 users reported that they have UNsuccessfully reached Lancaster County by calling +1 (800) 932-0313 phone number
    Children & Youth Agency​
    +1 (717) 299-8000
    +1 (717) 299-8000
    Click up if you have successfully reached Lancaster County by calling +1 (717) 299-8000 phone number 0 0 users reported that they have successfully reached Lancaster County by calling +1 (717) 299-8000 phone number Click up if you have UNsuccessfully reached Lancaster County by calling +1 (717) 299-8000 phone number 0 0 users reported that they have UNsuccessfully reached Lancaster County by calling +1 (717) 299-8000 phone number
    +1 (717) 299-7925
    +1 (717) 299-7925
    Click up if you have successfully reached Lancaster County by calling +1 (717) 299-7925 phone number 0 0 users reported that they have successfully reached Lancaster County by calling +1 (717) 299-7925 phone number Click up if you have UNsuccessfully reached Lancaster County by calling +1 (717) 299-7925 phone number 0 0 users reported that they have UNsuccessfully reached Lancaster County by calling +1 (717) 299-7925 phone number
    Children & Youth Agency​
    More phone numbers
  3. Lancaster County emails
  4. Lancaster County address
    150 N Queen St., Lancaster, Pennsylvania, 17603, United States
  5. Lancaster County social media
Lancaster County Category
Lancaster County is related to the Government Services category.

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