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Negligence
I visited Knott's Scary Farm on 10/10/2008, waited in line for 2-2 1/2 hours while myself, and my party, including 13 yr old children, were repeated pushed, elbowed, kneed, assaulted, and witness to several people fainting in the lines. Nowhere was there visible a Knott's staff members, any semblence of an actual line or a Buena Park Police Officer for that matter. The poor planning and utter negligence on Knott's behalf led to several injuried and health issues suffered by many park goer's that day. The park staff offered the explanation that it was a Friday night and that is why the crowd was like that and apparently why they were unable to provide security and structure and refused refunds. Go at your own risk, parents please think twice before dropping off your teenaged children.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Knott's Berry Farm complaint handling
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Knott's Berry Farm contacts
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Knott's Berry Farm phone numbers+1 (714) 220-5200+1 (714) 220-5200Click up if you have successfully reached Knott's Berry Farm by calling +1 (714) 220-5200 phone number 0 0 users reported that they have successfully reached Knott's Berry Farm by calling +1 (714) 220-5200 phone number Click down if you have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 220-5200 phone number 0 0 users reported that they have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 220-5200 phone numberCustomer Service+1 (714) 995-1111+1 (714) 995-1111Click up if you have successfully reached Knott's Berry Farm by calling +1 (714) 995-1111 phone number 0 0 users reported that they have successfully reached Knott's Berry Farm by calling +1 (714) 995-1111 phone number Click down if you have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 995-1111 phone number 0 0 users reported that they have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 995-1111 phone numberKnott's Berry Farm Hotel+1 (714) 220-5154+1 (714) 220-5154Click up if you have successfully reached Knott's Berry Farm by calling +1 (714) 220-5154 phone number 0 0 users reported that they have successfully reached Knott's Berry Farm by calling +1 (714) 220-5154 phone number Click down if you have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 220-5154 phone number 0 0 users reported that they have UNsuccessfully reached Knott's Berry Farm by calling +1 (714) 220-5154 phone numberEmployment Opportunities
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Knott's Berry Farm emailsinfo@knotts.com100%Confidence score: 100%Supporthotelinformation@knotts.com91%Confidence score: 91%pr@knotts.com91%Confidence score: 91%communicationguestcomments@knotts.com90%Confidence score: 90%support
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Knott's Berry Farm address8039 Beach Blvd, Buena Park, California, 90620, United States
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Most discussed complaints
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Hoy 18 de julio a las 9:40 pm uno de los juegos del parque me tiraron una navaja con la intención de hacerme daño,lo bueno que no lo lograron.lo más penoso fue que quise hacer un reporte y nunca llegaron a atender mi queja.como es posible que no puedan checar bien a la gente que mete armas al parque.
I lost a purse and file a report in the lost in found knotts never followed up.