Kingston Online Service [KOS] Reviews 2025

Latest Reviews and Complaints

TinaST of Toronto, CA

Jun 20, 2018 2:25 pm EDT

Verified customer

fraudulently removing payments

I ended my service with Kingston online in Feb. of 2017. Looked closely at my bank statement last week and I see that they are still accessing the pre-authorized payment of 50.79 per month. This adds up to 751.00 for service I have not had and had cancelled. last year. Kingston online told me they are not paying me back because I didn't sign a cancellation form. I did sign the form when I went in to their office the beginning of March when I moved.
So KOS is calling me a liar and NOT reimbursing my money.
DO NOT get internet services from KOS. Their accounting practices are terrible and so is their customer service. I have called a lawyer, the bank has opened an investigation and you will read about this on social media.

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How responsive is Kingston Online Service [KOS]'s customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Kingston Online Service [KOS]’s rated by customers?

Kingston Online Service [KOS]’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with internet service.

Keywords

accounting practices bank bank statement cancellation form customer service internet services investigation kingston online lawyer money month office pre-authorized payment service social media

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Kingston Online Service [KOS] reviews first appeared on Complaints Board on Jun 20, 2018. The latest review fraudulently removing payments was posted on Jun 20, 2018. Kingston Online Service [KOS] has an average consumer rating of 1 stars from 1 reviews. Kingston Online Service [KOS] has resolved 0 complaints.