Menu
For Business Write a review File a complaint
Kenzo Paris USA Customer Service Phone, Email, Contacts

Kenzo Paris USA
Reviews and Complaints

www.kenzo.com

Learn how the rating is calculated

1.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Kenzo Paris USA Complaints 2

ComplaintsBoard
Y
Verified customer This complaint was posted by a verified customer. Learn more

Kenzo Paris USA I order a kenzo shirt for my kid for $42.00 on 12/11

I order a kenzo shirt for my kid for $42.00 on 12/11. But they sent me the wrong color shirt. So, I sent a return request on 12/21 with order number ***. They received the shirt on 12/27. But, I still haven't received my refund. I tried calling them many times, but I can't get through. I also emailed them several times, but no response yet. I really need my money back.

Read full review of Kenzo Paris USA
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Kenzo Paris USA I bought some clothes from Kenzo Paris USA LLC in September

I bought some clothes from Kenzo Paris USA LLC in September . It's been a while and I still haven't gotten my stuff. I contacted them and they said they'd investigate. They told me that the package was delivered, but I didn't get it. They asked me to check with my neighbors and the carrier, which I did. I even talked to American Express, my credit card company. They said their investigation was done in October. But I still haven't gotten my clothes or a refund. I've been emailing the merchant, but they keep saying the investigation will take a long time, like 8 weeks. It's now January and I haven't heard anything or gotten my money back. I want this fixed soon because I've been patient enough.

Read full review of Kenzo Paris USA
Hide full review

Is Kenzo Paris USA Legit?

Kenzo Paris USA earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Kenzo Paris USA to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Kenzo Paris USA is known for their high standards and safety. If you're thinking about dealing with Kenzo Paris USA, it's wise to check how they handle complaints.

We found clear and detailed contact information for Kenzo Paris USA. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Kenzo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kenzo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Kenzo.com you are considering visiting, which is associated with Kenzo Paris USA, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Kenzo Paris USA as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several mixed reviews for Kenzo Paris USA have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Kenzo Paris USA website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Kenzo.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Kenzo Paris USA protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We attempted to contact the administrator of Kenzo Paris USA website using the provided email address, but our message was undeliverable. This could indicate that the email address is invalid or that the administrator is not responsive, which could be a concern if users encounter issues or need assistance with their accounts or transactions.
  • We found that the technical contact email address listed for Kenzo Paris USA appears to be invalid or not in use. This could be a red flag and may indicate that the website is not being properly maintained or monitored. It is important to ensure that contact information listed on a website is accurate and up-to-date
  • We have reason to believe that the registrant email address for Kenzo Paris USA's website is invalid. This could indicate that the website is not properly maintained or could potentially be a red flag for fraudulent activity.

Kenzo Paris USA Reviews 0

Looks like Kenzo Paris USA has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Kenzo Paris USA, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Kenzo Paris USA

Screenshot Kenzo Paris USA
Kenzo Paris USA is a luxury fashion brand that has been making waves in the fashion industry since its inception in 1970. The brand was founded by Japanese designer Kenzo Takada, who moved to Paris in the 1960s to pursue his passion for fashion. Kenzo Paris USA is known for its bold and colorful designs that are inspired by nature, art, and culture.

The brand's collections are a fusion of Japanese and European styles, which creates a unique and distinctive aesthetic. Kenzo Paris USA offers a wide range of products, including clothing, accessories, and fragrances. The brand's clothing line includes dresses, skirts, pants, jackets, and coats, all of which are made with high-quality materials and impeccable craftsmanship.

Kenzo Paris USA's accessories collection includes bags, shoes, and jewelry that are designed to complement the brand's clothing line. The brand's fragrances are also highly sought after, with scents that are both fresh and sophisticated.

Kenzo Paris USA has a strong online presence, with its website offering customers a seamless shopping experience. The website is easy to navigate, and customers can browse through the brand's collections, read product descriptions, and make purchases with just a few clicks.

In addition to its online presence, Kenzo Paris USA has several brick-and-mortar stores located in major cities around the world. The brand's stores are designed to reflect the brand's aesthetic, with bold colors and unique design elements that create a memorable shopping experience.

Overall, Kenzo Paris USA is a brand that is synonymous with luxury, quality, and innovation. With its bold designs, high-quality materials, and impeccable craftsmanship, the brand has become a favorite among fashion enthusiasts around the world.

Overview of Kenzo Paris USA complaint handling

Kenzo Paris USA reviews first appeared on Complaints Board on Jun 16, 2023. The latest review I order a kenzo shirt for my kid for $42.00 on 12/11/2021 was posted on Jun 19, 2023. Kenzo Paris USA has an average consumer rating of 1 stars from 2 reviews. Kenzo Paris USA has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.4
81 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Kenzo Paris USA Contacts

  2. Kenzo Paris USA phone numbers
    +1 (888) 705-3696
    +1 (888) 705-3696
    Click up if you have successfully reached Kenzo Paris USA by calling +1 (888) 705-3696 phone number 0 0 users reported that they have successfully reached Kenzo Paris USA by calling +1 (888) 705-3696 phone number Click down if you have unsuccessfully reached Kenzo Paris USA by calling +1 (888) 705-3696 phone number 0 0 users reported that they have UNsuccessfully reached Kenzo Paris USA by calling +1 (888) 705-3696 phone number
  3. Kenzo Paris USA emails
  4. Kenzo Paris USA address
    598 Madison Ave, New York, New York, 10022, United States
  5. Kenzo Paris USA social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Kenzo Paris USA Category
Kenzo Paris USA is ranked 33 among 724 companies in the Fashion and Style category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.