I sent a cake for an anniversary, in my order I mentioned to call before delivery... they only called the recipient while standing in front of their door when they realized they r not there and asked to give the order to any neighbor as they cannot come back for delivery... or they can deliver it the next day... I was calling them on an international line and every time I tell my order number they put me on hold... didn't want to tell that they delivered to the neighbor...
very poor customer service not organized at all... I don't think there's enough workers there when I call a different number the same person answers and says it was not him... want an excellent conversation

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