The complaint has been investigated and
resolved to the customer's satisfactionResolved K-Designers — Fraud and cheating
resolved to the customer's satisfaction
This company has a call center based in California, where they call people and tell them that they would like to use their home as an advertising home. They send a 'Marketing Director' i.e. salesperson, to their home to give an approx. 4 hour presentation.
Their sales pitch is that they have 'advertising dollars' they will give them as 'discounts' if they purchase on the spot. They train the 'marketing directors' to start high and negotiate down by offering discounts in return for things like putting a sign in their yard, or writing a letter of recommendation, etc. They offer many options, NONE of them are legitimate.
They also will offer 'free item' such as new garage doors, new exterior lights, design work i.e. scallops in gables, new glass screen doors, an address plaque, shutters, the list goes on. These items are included in the price and are NOT free!
This is a complete scam. I was a 'MD' and they stole many of thousands of dollars from me as an employee. When confronted, they terminated my employment. They hire new 'MD's' every week, send them to CA for training, and most only last, at the most, 1 month.
I would be happy to share more details with you, if you would like. If you are considering working for them, I can explain how they rip you off. If you are considering buying from them, I think I've explained pretty well how they rip you off, but if you would like further detail, I'm happy to do that.
This company is good at getting reports like this removed and claiming they have No 'UNRESOLVED' BBB complaints. Key word there is Unresolved! They will pretty much do what you want if you make a complaint on BBB, to a certain extent. Otherwise, I don't know how they always get them either removed or settled.
I met someone, after my termination with the company, that purchased from them and they had a problem right away. They had to make multiple requests for the problem to be corrected. It wasn't until they filed a BBB complaint (at my suggestion) that they fixed the problem.
Go somewhere else for your siding and your windows!