Joy Toys review: merchandise or refund not received

original orders were on December 5, 2018 order numbers 9860 & 9919 amounts

$34.92 & $44.89 Items ordered were 4 Heli Balls. I have made several contacts .Joy Toys Inc. claims they couldn't keep up with orders then, they claim orders were sent different times last ship was to have shipped by DHL Trucking.I' am requesting refunds for both amounts.If necessary i will contact my attorney and BBB.

Sincerely
Marlene D. Rombold