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John Gray Moving & Storage
John Gray Moving & Storage Customer Service Phone, Email, Contacts

John Gray Moving & Storage
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3.9 11 Reviews 2 Complaints
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John Gray Moving & Storage reviews 11

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John Gray Moving & Storage Moved from Gatineau to Central BC, which was a long way - 4236kms

Moved from Gatineau to Central BC, which was a long way - 4236kms. But John Gray Moving & Storage made it happen without any problems. Loading was done on time and with lots of energy. Delivery was even ahead of schedule, which was great. There was a small issue with the local unload crew leaving because of the long weekend, but *** just kept working by himself and got it done. We found someone else to help with the rest of the unloading, but it wasn't a big deal. We really appreciated the way *** managed everything - no drama, just steady work and he overcame any obstacles. He's a true pro. Overall, we give John Gray Moving & Storage a solid 10 out of 10 with no reservations or comments.

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John Gray Moving & Storage We had a big move from Ottawa to Vancouver

We had a big move from Ottawa to Vancouver. We had a fully furnished three-bedroom apartment with lots of fragile stuff and a big car. We didn't have a place to live in Vancouver, so we had to store our things for two months. We also had two plants that were important to us. John Gray Moving & Storage was the best team we could have asked for! Even though the main office is in Montreal, *** came to Ottawa himself to make sure everything was going well. The movers were really helpful, professional, and organized. They took great care to make sure everything was okay and nothing got damaged. The team that delivered our stuff was just as good. Our new apartment in Vancouver had strict rules about moving, but the movers did their best to follow them. They were outstanding and very professional. When we got our stuff, nothing was missing or damaged, not even our plants! Moving companies usually don't help with plants, but *** did it for us out of kindness. We're really grateful for that. Shipping the car was easy too. We could track it and plan ahead. The car wasn't damaged at all. I would definitely recommend John Gray Moving & Storage for complicated moves. Thank you *** and your team for making our move a pleasant experience!

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John Gray Moving & Storage John Gray Moving & Storage, Dorval, Quebec did a move for me from Ottawa to Saskatoon on September 28

John Gray Moving & Storage, Dorval, Quebec did a move for me from Ottawa to Saskatoon on September 28. They put my stuff in their storage facility in Dorval without my permission and charged me for it. I didn't agree to pay for storage, so they held my stuff until we could sort it out. My stuff arrived in Saskatoon on October 26, and it was damaged. I told John Gray Moving & Storage right away, and they saw the damage too. I filed a claim with *** and sent pictures of the damage. A *** adjuster was assigned on November 12, and they made an offer of $2630 on March 12. I countered with $4000, but they only sent me a check for $1879 on May 3. That's not enough to replace my custom framing and restore my art and furniture. I told the adjuster, but they didn't do anything. I also told John Gray Moving & Storage on October 8, but they didn't reply. I told the head of claims, ***, on November 15, but it's still not resolved. I've moved a lot, but I've never had such bad customer service and communication. When I hired John Gray Moving & Storage, I told them their moving team had to wear masks in the building and my condo. The person in charge of the move refused to wear a mask, even though it was mandatory because of Covid. John Gray Moving & Storage knew about the rules, but they sent someone who wouldn't follow them. If you want a mover who will respect your stuff and follow the contract, don't use John Gray Moving & Storage.

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John Gray Moving & Storage Polite, friendly, organised and efficient

Polite, friendly, organised and efficient. I would reccomend them to anyone.

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John Gray Moving & Storage The team at John Gray have been swift at organizing my move

The team at John Gray have been swift at organizing my move. Their moving team were professional, diligent, hard working and had a sense of humour. They have all taken the stress out of moving. Thank you

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John Gray Moving & Storage John Gray has provided us exceptional, timely and effective services for a number of our moves

John Gray has provided us exceptional, timely and effective services for a number of our moves. They are responsive and have accommodated a variety of challenges, including Covid-19 restrictions. We recommend them without hesitation, and will absolutely engage them for future needs.

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John Gray Moving & Storage We used this company for our local move from ***

We used this company for our local move from ***. Downsizing from a huge 6 bedroom home to a city townhouse was stressful for us and The John Grey Moving team was nothing but Professional from start to finish. They took great care of our belongings and inquired with us if they were not sure where to place each piece in our new home. We would most certainly use them again for our next move and would highly recommend them for any of your moving or storage needs. Thank you *** and your whole moving team! Great job.

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B. Schmeler
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Wonderful service from start to finish. Great price and the movers were so polite and accommodating. We would highly recommend John Gray Moving.

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John Gray Moving & Storage I moved from *** for work right when Covid-19 ramped up

I moved from *** for work right when Covid-19 ramped up. The staff were safe and efficient when loading my belongings. While on the road, they kept in touch which helped alleviate stress from moving under unusual circumstances. Upon arrival, their staff was courteous, safe and respectful of my space and were friendly despite the hardships of being on the road during the pandemic. Staff were helpful from the time of the quote all the way to delivery. My belongings arrived in a timely manner with no damage. I would absolutely recommend John Gray Moving

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D. Runolfsdottir
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John Gray has provided us exceptional, timely and effective services for a number of our moves. They are responsive and have accommodated a variety of challenges, including Covid-19 restrictions. We recommend them without hesitation, and will absolutely engage them for future needs.

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N. Abernathy
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The team at John Gray have been swift at organizing my move. Their moving team were professional, diligent, hard working and had a sense of humour. They have all taken the stress out of moving. Thank you

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John Gray Moving & Storage My best moving experience ever

My best moving experience ever. We moved across Canada, from Ottawa Ontario to Victoria BC. The rates were competitive, and the people were pleasant to deal with. The loading crew packed all of our items with great care (original art work, statues, etc) and nothing was broken or lost. They were very professional and took their jobs seriously (not just a bunch of temp workers). The destination crew was punctual and put together all of our items. They also returned two days later to pick up all of the boxes for free, because we unpacked ourselves. Overall great set of companies to work with ***), well worth it.

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John Gray Moving & Storage complaints 2

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John Gray Moving & Storage I got these guys to move my stuff from Ontario to *** and they said they'd keep it safe while I found a new place

I got these guys to move my stuff from Ontario to *** and they said they'd keep it safe while I found a new place. I hit them up on July 31st to let them know I found a spot and I'd be ready to move in on August 22nd. But now I'm trying to get a delivery date from them and they ain't answering my emails or voicemails. I need to know when my stuff is coming ASAP 'cause I'm paying to stay somewhere else and I can't move in without my things.

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John Gray Moving & Storage John Gray Moving & Storage was supposed to pack, store and move our stuff from Brockville, Ontario to Cowansville, Quebec

John Gray Moving & Storage was supposed to pack, store and move our stuff from Brockville, Ontario to Cowansville, Quebec. They came to pack on September 20 and picked up our things on September 21. They put our stuff in storage until November 16th when they finally delivered it. But when we got our stuff, we saw that a lot of our furniture and personal things were messed up. Plus, the moving truck leaked oil on our neighbor's brick driveway. We tried to get in touch with John Gray Moving & Storage to ask what happened and say sorry, but they didn't answer our emails or calls. We asked for a claim form from ***, which we paid for to cover damages. But after a long time, they said they wouldn't cover the damages and we had to file a claim with John Gray Moving & Storage. But they still won't answer our calls or emails. We want them to say sorry and pay us back like we asked in our claim with ***.

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Is John Gray Moving & Storage legit?

Our verdict: Complaints Board's thorough examination reveals John Gray Moving & Storage as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, John Gray Moving & Storage stands out for its commitment to quality and security. Clients considering John Gray Moving & Storage should delve into its customer service record to gauge compatibility with their expectations.

John Gray Moving & Storage earns 91% level of Trustworthiness

Perfect Trust Endorsement: John Gray Moving & Storage achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for John Gray Moving & Storage. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

John Gray Moving & Storage has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Johngraymoving.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Johngraymoving.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Johngraymoving.com you are considering visiting, which is associated with John Gray Moving & Storage, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a johngraymoving.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Johngraymoving.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The johngraymoving.com may offer a niche product or service that is only of interest to a smaller audience.
  • John Gray Moving & Storage protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About John Gray Moving & Storage

John Gray Moving & Storage is a highly reputable moving company that has been providing top-notch moving and storage services for over 40 years. The company is based in Texas and has established a strong reputation for its exceptional customer service, attention to detail, and commitment to ensuring that every move is a success.

One of the key strengths of John Gray Moving & Storage is its team of highly trained and experienced movers. The company only hires the best movers in the industry, and each member of the team is fully licensed, insured, and bonded. This ensures that customers can trust that their belongings are in safe hands and that their move will be completed efficiently and professionally.

In addition to its exceptional team of movers, John Gray Moving & Storage also offers a wide range of moving and storage services to meet the unique needs of each customer. Whether you are moving across town or across the country, the company has the expertise and resources to ensure a smooth and stress-free move. Services include packing and unpacking, loading and unloading, transportation, and storage solutions.

Another key advantage of working with John Gray Moving & Storage is its commitment to transparency and honesty. The company provides upfront pricing and detailed estimates, so customers know exactly what to expect before the move begins. Additionally, the company is always available to answer questions and provide guidance throughout the moving process.

Overall, John Gray Moving & Storage is a top choice for anyone in need of reliable and professional moving and storage services. With its experienced team, comprehensive services, and commitment to customer satisfaction, the company has earned its reputation as one of the best in the industry.

John Gray Moving & Storage Customer Reviews Overview

John Gray Moving & Storage is a reputable moving company that has been serving customers for over 40 years. The company has received numerous positive reviews from satisfied customers who praise their professionalism, reliability, and excellent customer service.

Customers appreciate the company's attention to detail and their willingness to go above and beyond to ensure a smooth and stress-free move. Many reviewers also note that the company's staff is friendly, courteous, and knowledgeable, making the moving process much easier.

The company's competitive pricing is also a point of praise, with many customers noting that they received a fair and reasonable quote for their move. Additionally, the company's use of high-quality packing materials and equipment ensures that items are well-protected during transport.

Overall, John Gray Moving & Storage is a highly recommended moving company that provides exceptional service to its customers. With a long history of satisfied customers and a commitment to excellence, this company is a top choice for anyone in need of moving services.

Overview of John Gray Moving & Storage complaint handling

John Gray Moving & Storage reviews first appeared on Complaints Board on Jun 18, 2023. The latest review Moved from Gatineau to Central BC, which was a long way - 4236kms was posted on Jun 14, 2023. The latest complaint Polite, friendly, organised and efficient was resolved on Jun 08, 2023. John Gray Moving & Storage has an average consumer rating of 1 stars from 11 reviews. John Gray Moving & Storage has resolved 0 complaints.
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  1. John Gray Moving & Storage contacts

  2. John Gray Moving & Storage phone numbers
    +1 (514) 694-7945
    +1 (514) 694-7945
    Click up if you have successfully reached John Gray Moving & Storage by calling +1 (514) 694-7945 phone number 0 0 users reported that they have successfully reached John Gray Moving & Storage by calling +1 (514) 694-7945 phone number Click up if you have UNsuccessfully reached John Gray Moving & Storage by calling +1 (514) 694-7945 phone number 0 0 users reported that they have UNsuccessfully reached John Gray Moving & Storage by calling +1 (514) 694-7945 phone number
  3. John Gray Moving & Storage address
    1405 Rue Hymus, Dorval, Quebec, H9P 1J5, Canada
  4. John Gray Moving & Storage social media
John Gray Moving & Storage Category
John Gray Moving & Storage is related to the Moving and Relocation category.

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