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Jim Ellis Auto Automotive Group

Jim Ellis Auto Automotive Group review: Vehicle repairs did not happen

R
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8:54 pm EST
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On July 9, 2025 I took my truck to John Miles Chevrolet for oil leak. Recieve truck back with $1795 bill. Parts was $205 labor $1480. Less than 30 days later low oil light came on truck. I was out of town so stopped at Jiffy Lube. Had a full oil change. Jiffy Lube stated that I had a leak value cover gasket, possible oil cooler/value leak. On my invoice from John Miles it states Technician found oil leaking from from oil cooler lines from block to oil cooler, removed and replaced cooler lines. On October 31, 2025 my drive way is covered with oil. The exact same problem reported on 9 July 2025. After John Ellis checked my vehicle today November 3, 2025. I was told I have a radiator leak , radiator needs to be replaced and the oil is from the oil filter. I now have a cost of another $2200 for a radiator. My vehicle went in for the exact same issue of oil leaking on 9 July 2025. I request that my $1795 be refunded because those repairs did not happen. I have documents from certified maintenance personnel stating that the work was not completed. I am a 30 year retired US Marine, served this country honorably. Did expect this

Claimed loss: $1795.35

Desired outcome: Refund or Vehicle repaired correctly

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    5901 Peachtree Industrial Blvd., Atlanta, Georgia, 30341, United States
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