Latest Reviews and Complaints
Deceptive selling
On 11/25/2016 we bought a pendant and, separately, a chain. My wife went back a few hours later to return the chain, which cot $340. The owner said that we bought a "package" that could not be separated. We said "no, " here is the receipt that has a charge for the pendant and another for the chain. We also stated we would be OK with returning both. Finally, he said he would see what he "could do, " and after looking at a catalog and using a calculator, said he would accept the return of the chain for $180! We replied that his offer was not acceptable and reminded him that the saleslady never said the sale was final nor was there a sign to that effect. He replied that in Kansas no such sign is necessary anyway and that "there is nothing you can do" and turned his back on us! This is the way we were treated after being regular customers for years -- unbelievable!
Well, seems that the owner has read the complaint and commented above! The two items were sold separately. We bought the chain separately because the chain that came with the pendant was too light weight. If the pendant was "discounted, " it is because the original price included the original chain. All we wanted was to return the chain we actually did purchase, having found a superior one for less money that also fit the pendant better. We would be happy to return both the chain and the pendant for the supposed discount price that we paid. Please keep your facts straight if you choose to reply.
Jewelry Doctors Reviews and Complaints
Jewelry Doctors’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their purchases and service.
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Jewelry Doctors phone numbersClick up if you have successfully reached Jewelry Doctors by calling +1 (913) 888-5985 phone number 0 0 users reported that they have successfully reached Jewelry Doctors by calling +1 (913) 888-5985 phone number Click down if you have unsuccessfully reached Jewelry Doctors by calling +1 (913) 888-5985 phone number 0 0 users reported that they have UNsuccessfully reached Jewelry Doctors by calling +1 (913) 888-5985 phone numberClick up if you have successfully reached Jewelry Doctors by calling +1 (816) 795-6889 phone number 0 0 users reported that they have successfully reached Jewelry Doctors by calling +1 (816) 795-6889 phone number Click down if you have unsuccessfully reached Jewelry Doctors by calling +1 (816) 795-6889 phone number 0 0 users reported that they have UNsuccessfully reached Jewelry Doctors by calling +1 (816) 795-6889 phone number
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Jewelry Doctors emailssupport@jewelrydoctorskc.com100%Confidence score: 100%Support
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Jewelry Doctors address11797 W. 95th St., Overland Park, Kansas, 66214-1824, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 28, 2025
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