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Jeuliapoor quality and deceiving pictures on the website

1
M

I ordered my ring on the website. The pictures on the website looks amazing. Couldn't wait to receive my package. Received it yesterday. Poor quality. The ring bends when applying very little pressure and also band not as thick as on the picture and the stone also is not as shining as on the picture. Contacted customer support. I have not taken the tags off. They said that they will not refund it as it is a custom size, although I chose a size from their drop down menu. I am extremely unhappy and will not buy from this company again and will tell everyone of my bad experience with this company.

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