Jerome's Furniture review: Filing cass action please join! For bait and switch

I am 62 years old with a fairly new hip replacement and (3) herniated discs, so I was very careful when selecting the new firm mattress, a sofa, loveseat and rocker recliner. The mattress and furniture I was shown and sat on in the showroom in the Torrance location of Jeromes is absolutely NOT the same that was delivered to my house!

Attached are the pics of the mattress. The pics will show the mattress is NOT (84' × 72') SEALY POSTERPEDIC California King, it's (81' x 69') mattress and the ONLY tag on the mattress is "Made in California" with a bear on it, not the Sealy Posturpedic California King advertised. I complained to the delivery people after everything was set uo and was told I need to go back to Jeromes, let them know and they will take care of everything.

I took pictures of the measurements of the mattress using a measuring tape, the Cal King bedding that does not fit due to the deficiency in size and shows the mattress does not even fit the entire bed frame, nor is it a Sealy Posturpedic.

I took pictures of the insides of the cushions and the framing on the sofa and loveseat showing the dense brick-like foam cushions, so sitting on them feel equivalent to sitting on bricks, also the obvious ill constructed arm/backing detachment in the frame on both the sofa and loveseat. You can even see the brackets inside the frames or whatever is holding the back and sides together!

Lastly, the arm cushioning on the rocker recliner leans towards the inside of the chair and not where your arms would rest naturally, so your arm rests in material and wood!

I went back to Jeromes the very next day and was told I had to keep everything for 30 days to "break it in".

I have NEVER "broken in" furniture or mattresses in my life! That statement was NEVER made to me before I spent $8000, did NOT feel like bricks when demonstrated and in the showroom, NOT what was delivered as I purchased and sold to me!

Jerome corporate has been nonresponsive for WEEKS and I'm being told "all sales are final".

These items were misrepresented and breaches no less than (3) basic essentials of the contract I signed, rendering the contract void.

The video I sent was too large, but I trust the pics give a complete narrative of the issues with the California King mattress, sofa/loveseat, and recliner.

There are thirty-three pics over 7 emails I sent to corporate in total and continue to get stone walled by several managers and representatives.

I'm now experiencing hip and back pain from my hip replacement and herniated disc's with no relief or resolution in sight!

I attached 9 pics of mattress, only tag is "Made in California" with a bear on it, and the difference in the mattress size that doesn't even fit the bed frame

3 pics of mattress with measuring tape showing the dimensions of 81' × 69 mattress and are in fact NOT 84' x 72' and hard as a brick!

3 pics of dense hard brick-like filling in sofa/loveseat cushions

12 pics of sofa/loveseat showing brackets loose from frame in both.

6 pics of recliner showing armrest filling that goes inward toward the seat, while armrest area is only material over wood.

This is causing more pain and harm to my body, sleep deprivation and building stress for the last few weeks.

I have corporate on a recorded line saying the Torrance location would pick up the defective furniture and mattress, but when I called and went back to the showroom they said they knew nothing about it!

Do not trust this company they are fraudsters and will give you excuses, lie, dodge accountability and literally break your back!