On june 5th I stop by the dealership to buy a lincoln advertise on line I was offered a different one so I made the deal I gave a 2020 kia soul that had a balance of $6,000.00 and $5,000.00 cash for 2017 lincoln mkc with 164,000 I was told that it will go over a 100,000 more on september 29 the car motor light came on a code po303. I had the spark plugs. Coil and fuel injectors install plus all the air sensors the same code appear again finally I was told after an inspection on the motor that the lincoln 2017 had a recall for ecoboost coolant intrusion i'm sure that the salesman and mgr. Had the information of the problem with this vehicle i'm 83 years and a disabled veteran. Could it be that they took advantage on me? I lost $11,000. On this. Hope I will be refunded
Claimed loss: lost 2020 kia soul and 2017 lincoln mkc $11,000.00total
Desired outcome: that I will be refunded
You are a disabled veteran and they sold you a vehicle with a known engine defect. That is not bad luck, that is their responsibility. Get the VIN and call Ford corporate to check for any open recall or customer satisfaction program on that EcoBoost engine. If one exists, the dealer must fix it at no cost. Then send Jenkins a written demand for repair or full refund, copy Ford corporate, and file with your state attorney general and the DMV dealer licensing board. Contact your local VA or DAV office for free legal aid. Keep every document.