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J.D. Byrider Customer Service Phone, Email, Contacts

J.D. Byrider
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1.9 196 Reviews
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J.D. Byrider complaints 194

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4:36 pm EDT

J.D. Byrider a refund

I had a car I was looking at and was told to be able to hold the car I had to put down a 100 dollar deposit and never told me that it was non refundable due to income tax time and i'm not getting the car nor did the sales men really helped mee I didnt even get income tax this year but my card was swiped and I got a hand writen receipt back and no such policy was told to mee about that because I would have choose not to do it all i'm asking for is my money back if there was no deal made and no papers signed ty

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12:09 pm EST
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This is Catrina Lissade with a 2005 Ford Explorer I just had a run in with Joe the Manager of Service in the East dundee location and I am shaking he was extremely rude to me this is my 3rd car from JD Byrider and I will never do business with your company again because of him. I have also filed a complaint with the better business bureau. The issue was I...

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4:20 pm EST
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Ive only had my car 28 days. It has had issues since day one. They said tire could need balance. No higgie. No car needed tire rod end and wheel barrings. Didnt even have it 12 hrs. Took over a week to get it. Then had to get alignment because of them changing the tire rod end. Then car starts acting up more. They ignored me. Have treated me like I'm dumb...

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12:46 pm EDT
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They provided a cut rate warranty that cost Arm and leg and they fail to fix the problems they bandage them. I have had left threating repair work done I had shot transmission and and faulty breaking system from moment the car left there lot they have put in compareable to twice what the extent warranty cost in part to make car safe and who discover...

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12:08 pm EDT
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I went into the joliet office may 21, 2018 to get my registration put into my name because the buyer received a dui and his plates are suspended. They told me your fine you can drive e on those plates. Five months later I get pulled over for suspended plates and the office had told me it was ok when it wasnt. The same day I got the ticket I went to the...

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7:28 pm EDT
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Myself and My Wife went to JD Byrider in Monroeville Pa. Before I get fired up I wasted almost 2 hours of driving to there dealership. Never got to look at one vehicle or test drive. Thank God! We sit with the salesperson 10 feet from a window that was busted out the day before couldn't hear one word she was saying. Then we go into an office and do a video...

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7:56 am EDT
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Me an my fiancee are financing a car that we we got through jd byrider 6619 dixie highway florence ky 41042 the 2011 dodge caliber mainstreet that we financed witb jd byrider is a piece of crap the car is worthless we have put almost $500.00 into the car we've called several times to get it fixed they keep telling us that they're 3 weeks behind and can't...

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11:26 am EDT
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Took out two payments when they only should have taken out one. Said they never got the second payment, but my account was overdrawn. Today they took out the second payment again and I am overdrawn again. I have to clean up their mess again. I am angry and frustrated. It will cost me money again. All I get is the same excuses over and over. So sick of dealing with them

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7:43 am EDT
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In January of this year I made a 165.00 payment plus another 328.00 payment just so I can make my payments once a month, so I been paying once a month since January now they called me this month and said that I was late on my payment this was on the 3rd of August Sir I'm not late my next payment is due on the 17th in the amount of 328.00 but Bc I get paid...

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5:24 pm EDT
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I have been a customer with JD Byrider for 4 years now. Every time my car payment is due here come the harassing phone calls and text messages. However it's one employee in particular that I'm referring to and her name is Kimmie and she works at the Lynchburg Virginia store. She will literally text me 100 times. Call me 100 times. She also has mentioned my...

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10:55 am EDT
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In early February, I put my truck in shop, nothing was wrong with it besides the door was jammed. I contact service several times to ask what was going on with truck. I got the run around for weeks. I finally went down there they tell me I have to pay for part. I paid it, they ordered it, was the wrong piece..nobody called to tell me nothing. So I called...

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7:58 am EDT
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J.D. Byrider putting me in a different car

My name Wendy Boyd. I had a car from J. D. Byrider. It was in a accident, which was the other vehicle fault. The other insurance put me in a rental and deemed my vehicle a loss. J. D. Byrider received the settlement for some of what was owed on the car but because I just got the car in December they were going to put me in another car. I let them know I was leaving on the 21st of May to go back home but I have two jobs waiting for me and +he one employer talked them and told them I was going to be working there but they could not fill out the verification form. You have to go on website and get that. It is a fee to get it but I told them I was willing to pay it but they want it to come from the Erie office and they don't do that. It has to come from Human Resources on the website. I am just irritated. I have lost 2 days of work behind this. I live in Shelby NC and I work in Gastonia nc.

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8:32 am EDT
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Ive had my car through jd byrider out of garden city idaho for about a year and an ex employer called them live on facebook and the lady at jd byrider just sang out my consumer information that is supposed to be private. I went to the manager about it and they offered to pay 3 months of payments to cover their butts. And supposedly buy my trust back. 3 month was a slap in the face. I do not recommend trusting cnac.

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12:28 pm EST
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Good afternoon! My name is Keandra Kornickey and I'm having great concerns about jd byrider Columbia sc location not reporting my payments to the credit bureau. I've checked all three bureau and only thing on there is inquiries and not payment history as well as a payoff. The loan has now been paid in full and I had My credit report pulled from paralegal...

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12:37 pm EST

J.D. Byrider car sales

This dealership is very deceptive. I purchased a car on a Saturday night from the dealership. The very next Friday the car is broken and in for service. After talking to several of the people I lost faith in the company as I could tell they were lying. I have audio recordings with story's changing and outright lies. They do not do anything but detail these cars using way to much polish inside the car. I found parts for the car in the glovebox within an hour of leaving the dealership. Today is Thursday as of today I have yet to hear from them this week. Tomorrow makes 1 full week I haven't had the car. Which will be longer then how long I had the car.
I was told they go over there cars with a fine tooth comb and that they do everything they can to get people into a reliable car... I was sold on reliable transportation to and from work. Something I didn't receive. $1000 my down payment could have gotten me a car off CL that would make it to and from work for longer than this car did. Shoot 1000 would get me a ride to and from work 6 days a week for 2months+. Again more than this car. I asked if they could switch me into a car of equal value... no we can't do that.
This was a lie, this place is staffed by morally corrupt individuals. They will lie to you, and tell you anything you want to hear for you to purchase a vehicle from them. They claim no one else will finance you, and all this program [censor]. Then you find out that 512 credit score while not great is enough to get you financed just about anywhere.
I paid my down payment in good faith, I have to pay more Saturday even though I haven't really gotten to use the car. JDByrider did not sell me a car in good faith, when the car is finally returned assuming there is no more BS which I'm sure there will be I'll be taking it to 2 different mechanics I know who I trust as JDB doesn't have my trust on anything.
I was sold the car at 9pm at night after I was in the dealership for almost 4.5 hours and they made me sign that they gave me the opportunity to take it to a mechanic which what mechanic is opened that time of night on a Saturday.

I certainly should have gone elsewhere, hindsight is 20/20. But dealerships like this should be shut down for ripping off honest hard working people.

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Lois Campbell
, US
Jun 14, 2018 2:42 pm EDT

Please someone tell me what to do we had to have car to get to work we went to jdbyrider. We have one we are paying. 485.00 a month for a 2007 sub not worth 2000 dollars if awful. But are. Credit. Score is so low520 and we have to have car

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3:34 pm EST
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Here is my number I had already written my complaint I forgot to post my number so if u could give me a call back at [protected] I would really appreciate it my car I got was a Pontiac grand dam so plz call me within 5 to 7 days I would like to talk about this so plz in my favor I shouldn't be ripped off by ur company u guys are supposed to be a dealership and help people

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3:19 pm EST
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Hi my names armando torres last year i went to get a vehicle from you Glendale heights location i seen that your company can help and you have reliable vehicles. Unfortunately within the first month there was issues and more issues occurred until last incident where axel fell off while i was driving. Your cnac manager jennifer told me it was bc i hit some...

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3:35 pm EST
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Bout a car from JD Byrider in Oensacola Florida in April of this year. Began having problems with my car which is a 2006 Toyota Scion XA, told them when i bought ot i was gonna put alot of miles on it necause of the type of work i did which was fooodconsessions, i drove to Shreveport Louisanna around the end of October and began having issues with one of...

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9:01 am EST
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Hi I purchased a car from you guys it's beginning to give me problems that's understandable but I have to say that the people at the service department are the worst this is not the first time I've complained about their poor customers and communication skills not only bad they don't pick up their calls you have to call back to back 13 or 14 times before...

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4:21 pm EST
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After 5 months of complaining about my car transmission issue, electrical issue and also oil changes they finally took my car in for repair and get there for them to say there all booked up and can't look at it till Saturday called Saturday they said the mechanic when on vacation to Las Vegas for the weekend called Monday and Tuesday no call back so sick of...

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About J.D. Byrider

J.D. Byrider is a leading used car dealership that has been in business for over 30 years. The company has a reputation for providing high-quality vehicles to customers with less than perfect credit. J.D. Byrider has over 150 locations across the United States, making it one of the largest used car dealerships in the country.

One of the things that sets J.D. Byrider apart from other used car dealerships is its commitment to customer satisfaction. The company offers a range of services to help customers find the right vehicle for their needs and budget. This includes a comprehensive inspection process that ensures each vehicle is in top condition before it is sold.

In addition to selling used cars, J.D. Byrider also offers financing options to customers who may have difficulty obtaining traditional financing. The company works with a network of lenders to provide affordable financing options to customers with less than perfect credit. This allows customers to get the vehicle they need without having to worry about high interest rates or other fees.

J.D. Byrider also offers a range of warranties and service plans to help customers protect their investment. These plans cover everything from routine maintenance to major repairs, giving customers peace of mind knowing that their vehicle is protected.

Overall, J.D. Byrider is a trusted and reliable used car dealership that has helped thousands of customers find the vehicle they need. With its commitment to customer satisfaction, affordable financing options, and comprehensive warranties and service plans, J.D. Byrider is a great choice for anyone in the market for a used car.

J.D. Byrider Customer Reviews Overview

J.D. Byrider is a reputable used car dealership that has been in business for over 30 years. Our customers have left numerous positive reviews about their experiences with us, highlighting our exceptional customer service, quality vehicles, and affordable financing options.

Many customers have praised our knowledgeable and friendly staff, who go above and beyond to help them find the right car for their needs and budget. They also appreciate our transparent and straightforward approach to pricing and financing, which makes the car-buying process stress-free and enjoyable.

Our vehicles are thoroughly inspected and reconditioned before being sold, ensuring that our customers get a reliable and safe car that they can trust. We offer a wide selection of makes and models, including popular brands like Ford, Chevrolet, and Toyota.

In addition, we provide flexible financing options that are tailored to each customer's unique situation. Whether you have good credit, bad credit, or no credit, we can help you get behind the wheel of a quality used car that fits your budget.

Overall, J.D. Byrider is a trusted and reputable dealership that has helped thousands of customers find their dream car. If you're in the market for a used car, we encourage you to visit our website or one of our locations to see why so many people choose us for their car-buying needs.

Overview of J.D. Byrider complaint handling

J.D. Byrider reviews first appeared on Complaints Board on Feb 13, 2008. The latest review Lied about insurance was posted on Feb 18, 2024. The latest complaint Product/service I’m complaining about was resolved on Aug 08, 2022. J.D. Byrider has an average consumer rating of 2 stars from 196 reviews. J.D. Byrider has resolved 46 complaints.
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  1. J.D. Byrider contacts

  2. J.D. Byrider phone numbers
    +1 (888) 240-3595
    +1 (888) 240-3595
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    +1 (800) 947-4532
    +1 (800) 947-4532
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    Franchising Opportunities
    +1 (317) 249-3000
    +1 (317) 249-3000
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    +1 (317) 249-3355
    +1 (317) 249-3355
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  3. J.D. Byrider emails
  4. J.D. Byrider address
    12802 Hamilton Crossing Blvd, Carmel, North Carolina, 46032, United States
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