Intercapevery unhappy

J Jan 09, 2019
This review was posted by
a verified customer
Verified customer

To whom it may concern

I am extremely unhappy with the service intercape offered me on my trip from paarl to humansdorp. First we get to somerset west, then there is something wrong with the bus. So they bring another bus after standing a hour min waiting. The bus gets there then we are off. We get to riviersonderend and then the bus gives also some kind of trouble. Because of this I am gona miss a very important job interview tommorrow because of intercape failure to live up to their slogan. Safe yes, dependable no, affordable yes. Extremely dissapointed. I insist that intercape reimburses me for my ticket and give me a voucher. On the bus intercape shows of all the inspections that is done on a bus before it departures.. Clearly thats not the case..

Hope to hear from your offices soon.

Thank you

Mr jacobus mathysen

Email: [protected]@gmail.com

Ps. Please find attached ticket of trip

very unhappy

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