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Inteletravel Complaints 5

ComplaintsBoard
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2:48 pm EST

Inteletravel Unpaid commissions

I have worked with InteleTravel for over 7 years, and have been a travel agent for 33 years. I have been trying to collect commissions from several bookings, some from as far back as July, 2021. Customer service is unresponsive, even though I have submitted paperwork upon paperwork to verify that InteleTravel received payment from the vendor. I have called, and been put on hold, several times while the agent was checking with "someone who could resolve my issue." Evidently, that response was an email I received about a week later saying they had "validated" my commission payment, and to please submit the paperwork I've already submitted. This is a ruse. Once you submit your paperwork, it gives them another 60 days to respond to your request.

In another case, my commission report says I have commission scheduled to be paid, but no payment is forthcoming. My commissions were "scheduled" in November 2022, December 2022, and January, 2023. Still, I've received nothing. It's impossible to get anyone to respond either by phone or email. The BBB says InteleTravel has an 'A+' rating?

Desired outcome: Payment of commissions past due

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Disappointed Independent
wilmington, US
Jul 19, 2023 4:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am experiencing the same exact issue currently. It is unfortunate that every call and/or email goes to Customer Service who is not able to answer any questions concerning commission payments. I did all of the footwork for them by contacting Carnival Cruise Lines and I provided them with all of the information they requested; it has been four months and I have yet to receive my commission payment. I am trying to determine if it is worth the hassle of filing a civil suit against the company.

ComplaintsBoard
L
1:51 pm EST

Inteletravel Inteletravel service

I cannot do anything because Inteletravel has messed up my email,so its no booking no Id information,no status on my information, no pin number,Nothing.

I have called several times to have it corrected but to no avail.

They tell me it will take 2 days,but its more like a week.

I want an immediate sution to this problem.

My email is [protected]@yahoo.com

Louann barnes

Desired outcome: Immediate action

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12:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Inteletravel Have Not Paid Commissions

I have been waiting for my commissions from Inteletravel for over 8 months now on three services I provided. I keep calling about it, and getting the run around with customer service.

Inteletravel has new area to submit unresolved issures dealing with commissions . I also submitted my concern there and resubmitted my invoices for payment. No response.

I called again about it, then customer service kee[ telling me to send another email about it. I can not believe how Inteletravel is holding on to my commissions. I am very surprised by their business practices, then on top of that, they are still getting paid from my monthy fee of $36.00. No profit has been made with this company. They are the only ones that are getting paid, and illegally holding on to agents commissions.

Desired outcome: No outcome. I am still waiting to be paid since January 2022. What a scam!

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Is Inteletravel Legit?

Inteletravel earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Inteletravel to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Inteletravel is known for their high standards and safety. If you're thinking about dealing with Inteletravel, it's wise to check how they handle complaints.

We found clear and detailed contact information for Inteletravel. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Inteletravel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several mixed reviews for Inteletravel have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up Inteletravel and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Inteletravel. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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7:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Inteletravel Commission Check

Hello I am currently a travel agent and for the last 2 months I have been getting the run around concerning my commission payout. No one at InteleTravel seems to know anything that is going on in spite of the documents that I am continuously submitting to show my proof. I Booked a group booking for Mission Healthcare at the Hilton San Diego Mission Valley on March 10, 2022. I had to sign up with FastPay per Hilton's request in order to get my commission payout sent directly to InteleTravel. On May 26, 2022 FastPay sent out a check in the amount of 1061.07 to InteleTravel. FastPay provided me with the proof of the check number, the date, and the address at InteleTravel that the check was sent to. And still absolutely no one at InteleTravel can seem to find my commission check. I spoke to FastPay serval times and was told that a representative from InteleTravel will have to call them at [protected] however when I called InteleTravel and asked them to call FastPay and speak to someone at there to clear this matter up I was told that they cannot because they do not work with FastPay. I Just want what I worked hard for! And everyone at Intele is making it HARD and it is extremely discouraging and I am seriously considering join your competitor because NO ONE is willing to help me, this is my last resort before I have to seek legal counsel because I am at a complete loss and do not know what else I can do at this point.

Desired outcome: I need a resolution, I need m commission check that I worked hard for to be found and issued to me.

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7:40 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I signed the contract with Inteletravel 9 months ago. I worked for them and within 2 months I got my commission. But after that the manager found many excuses, faint promises and etc., but I didn’t get the commission. It was useless to call the manager, because he lied to you and promised money or was busy and didn’t have time to speak with you. Be careful and if such situation happens with you, find good attorney.

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About Inteletravel

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In 1992, InteleTravel revolutionized the travel industry by introducing a nationwide sales force of home-based Independent Travel Agents. Forever changing the way travel is sold, InteleTravel originated what is now a pillar of the industry.

Overview of Inteletravel complaint handling

Inteletravel reviews first appeared on Complaints Board on Jan 17, 2016. The latest review Unpaid commissions was posted on Jan 30, 2023. Inteletravel has an average consumer rating of 1 stars from 5 reviews. Inteletravel has resolved 0 complaints.
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  1. Inteletravel Contacts

  2. Inteletravel phone numbers
    +1 (800) 873-5353
    +1 (800) 873-5353
    Click up if you have successfully reached Inteletravel by calling +1 (800) 873-5353 phone number 0 0 users reported that they have successfully reached Inteletravel by calling +1 (800) 873-5353 phone number Click down if you have unsuccessfully reached Inteletravel by calling +1 (800) 873-5353 phone number 0 0 users reported that they have UNsuccessfully reached Inteletravel by calling +1 (800) 873-5353 phone number
    Customer Service
    +1 (203) 617-1672
    +1 (203) 617-1672
    Click up if you have successfully reached Inteletravel by calling +1 (203) 617-1672 phone number 0 0 users reported that they have successfully reached Inteletravel by calling +1 (203) 617-1672 phone number Click down if you have unsuccessfully reached Inteletravel by calling +1 (203) 617-1672 phone number 0 0 users reported that they have UNsuccessfully reached Inteletravel by calling +1 (203) 617-1672 phone number
    International
  3. Inteletravel emails
  4. Inteletravel address
    777 East Atlantic Ave, Suite 300, Delray Beach, Florida, 33483, United States
  5. Inteletravel social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Inteletravel contacts

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