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Resolved
IndiaCakes.comcheating with high price...

A Review updated:

Hi, I ordered cake from indiacakes.com which cost 800 rs including the delivery charges. The cake seems to be looking very nice in the internet, but they ordered the cake from local city bakery for which quality is not good to the paid amount. I called the bakery by phone and asked them the price and I was shocked. It's cost only 180rs. They are really a big cheat. After getting too much money, simply they are cheating us. Rather than purchasing online, we can simply go to nearby bakery and order it. So I request all consumers not to purchase online especially from indiacakes.com. They are big cheat.

Responses

  • Sa
    Sandeep KAUR Aug 25, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I order a cake 12 August and delivery date was 15 August 2019 to punjab, India. Even after 5 days I did not get the order. Big money fraudsters. The customer service everday claims that your order will be delivered today but still did not get any.

    0 Votes
  • Po
    Pooja Tiwari Aug 11, 2019
    This comment was posted by
    a verified customer
    Verified customer

    before delivery got the message for extra payment, but everything was discussed before, now they are saying if you don't pay us that amount then your earlier amount will be not paid.

    0 Votes
  • Pr
    Preeti Prasad Jul 30, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Order No. : [protected]
    I order cake online and it was not delivered . I made payment online and they have not refunded my money yet. This is huge money fraud business. Many people are getting trapped in this website . This website should be banned to avoid more fraud happening

    Please please take serious action to close this website

    Comments

    0 Votes
  • Ju
    julie bhadauria Jun 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i have orderd cake and flowers, cake had received but flowers was not and not even doing back money

    0 Votes
  • Jy
    Jyoti bhalla Feb 28, 2018

    My experience is also pathetic, ordered chocholate truffle cake, they sent local bakery cake with big layer of white cream under the chocholate not worth 100-150rs n they charged 560 after giving 10per discount ..not even replying to mails.. Please dont buy frim this site

    0 Votes
  • Ak
    aka28709 Nov 16, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I am from Bangalore India and my friends lives in Delhi. I was very excited about his birthday. I googled for some online cake delivery websites. I found india cakes.
    It's website has very bad user experience. Photos provided on website not at all resemble with real product. They cheat with customers.
    I ordered "Chocolate Truffle Cake Half Kg" for my friend's birthday day to surprise him. I paid total of 750 rupees. In photo provided on website, it was looking very tasty and beautiful.
    I got a call from my friends between 11:50 and 00:00 that he received my cake. I was so happy about the punctuality of india cakes website. They did deliver when they said they will deliver.
    Now it was the time to see, how cake was looking. I asked my friend to send the cake's photos. It made me very sad after looking at photos of so called Chocolate Truffle Cake.
    It was looking like cow's potty. I was so unhappy after he sent me the photos of received cake! Sad, that product quality sucks. I felt very bad. I will not recommend indiacakes website to anyone.

    Comments

    0 Votes
  • Cu
    customerindiacake Mar 19, 2016

    I have ordered for chcolate cake, and it has not been delivered on time. the customer care number is also unanswered. their live chat is also not reachable, the mail got bounced. worst experience with india cakes...never again go for indiacakes

    0 Votes
  • Es
    EshaanGir Sep 16, 2015

    I ordered a picture cake and bunch of flowers to be delivered on 16th Sep. They have not been able to deliver it on time nor have they provided me with any concrete reason about why they couldn't . They promised me over the call earlier stating they would deliver it today at any cost. Very poor service. I would definitely not recommend this service to anyone. I payed about 1800Rs. Now that it has not been delivered on time i would request for a refund because it serves no purpose.

    0 Votes
  • Sa
    SaiN Mar 16, 2015

    I ordered cake on Feb 2 and paid through credit card. Next day I get email from them that the order is cancelled as it's out of delivery area. When I asked for refund they say you have to email us which I did. They said refund will take 28 days.After 28 days when I check I didn't received it yet.. it's been more than 45 days I have been following up with them but no refund yet. Today when I spoke to them they say we credited your account..I double checked with my credit card customer care and they confirmed that they haven't received any credit from Indiacakes. When I called them to check which account they said I have to send an email again (they never ever bothered to reply any of my email).I never came across of such a pathetic services. Even registered a complaint at consumer court. Don't know how can I get my money back.

    0 Votes
  • Md
    MD ALI KHURRAM Feb 10, 2015

    i ordered a cake, chocolates & bouquet of flowers at least 8 days before the actual delivery, i called there call center and they kept on repeating that its underway and will be reaching ..and it never reached, I was so disgusted about there unprofessional behavior towards the client it was shocking and i was so frustrated, they still have not refunded my money and are saying it will take another 21 days WTF. i just want to know from you guys how can i lodge complain against them? and why can't you also lodge a similar type of complain against them if you have faced unprofessional behavior from them.

    0 Votes
  • Ta
    tamanna lakhanpal Feb 02, 2015

    I had ordered a custard mania cake order no. CHENN118013 from the website to be deliverd to Chennai. I spend 1500 on cake + 25 extra for delivery before 2:00pm. But was highly disappointed with the service because:
    -The cake was delivered late, not within the required time for which i had paid extra
    -The cake that I ordered was something else, while the cake delivered was totally different both in flavors and in looks
    -I made acomplaint to customer care, but got rude replies and finally the executive asked me to send email
    -i have sent at least 6 mails to the email, none of them got addressed till date.
    Its very sad the way we trust you with our hard earned money and we get cheated back like this.

    0 Votes
  • An
    Angry Customer3223 Oct 15, 2014

    I ordered a cheesecake for heaven's sake!!! What stupid ### cannot understand a difference between a cheesecake and a stupid chocolate cake ! Dont buy from this website!!! I will make it sure it shuts down. Website designer this side. Ps. The customer care service is the worst in the world.

    0 Votes
  • Ai
    AijazA Bhat Aug 20, 2014

    Yesterday i ordered a cake, teddy, flowers and chocolate's for kids birthday. My family received flowers which are almost 2 days old, cake not worth even 300, and to my shock Teddy is missing from the order. This is what i had ordered vide [protected] from India cakes
    1 Kg Heart Shape Egg less Vanilla Cake IndiaProd326 1 Rs.1, 300.00
    12 Roses-Teddy Bear - 5 Chocolates IndiaProd87 1 Rs.900.00 . Total order worth >Grand Total Rs.1, 980.00
    It is simply pathetic to buy from these thugs. They are disgrace as bloody they broke heart of my little kid. Quality is no where and yet they claim they are ISO certified. They charged me for Teddy as well and yet missing from the order. I just curse these people and sure will file police complaint against these people once i am in India.

    0 Votes
  • Am
    Amar Gaonkar Aug 12, 2014

    This is the worst website ever. Completely disgusted. I do not recommend this website to anyone. Worst/ very poor customer care.
    Worst Service ever experience in my life time..! This is with regard to the order # [protected] (2Kg. Tiger Shaped cartoon Cake - Egg less) as described on the http://www.indiacakes.com/2-kg-tiger-shaped-cartoon-cake-india.html
    But I was very much disappointed with the service. The worst part is that they have not delivered what we ordered for. We had ordered Cartoon cake-Tiger shape as shown in the website, but the delivery was round shape cake and a logo/picture of some political party. https://www.dropbox.com/s/qhfktuu9gwlaz3t/IMG_4590.JPG

    I would rather book for a normal cake, if I would have been informed or known the facts of Indiacakes promoting a logo or picture of a political outfit for a kids 1st birthday. Even no order confirmation e-mail, whereas their website says they’ll send a confirmation e-mail for the order, except the additional payment mail for Eggless preparation, After asking repeated call and asking for
    eggless cake.

    I was so disappointed with the service and very much embraced to face my friend and even
    call him, as it looks like I have been promoting some political party on his
    son’s birthday.

    I live in Dubai and I have been calling customer care almost 3-4 call per day with weird response
    and keeping me on hold for hours and even and send repeated reminder ask for
    the explanation on the same!

    0 Votes
  • Su
    Subhaabilash Jul 30, 2014

    Stupid people and customer service. I order a cake for my husband birthday.I end up paying for 1500. I did not received the cake and order id . I have the receipt number which i paid through paypal. I will be filing the case against to them :Receipt number: [protected]

    0 Votes
  • An
    ANKIT_SINGHAL Apr 28, 2014

    HI All,

    We have ordered a 1KG Pineapple cake from India Cakes (www.delhicakeshop.com) for a friend yesterday but the kind of services given by them is disgusting. Though the cake was delivered on time but the cake quality was pathetic. It had the smell of the box and was bitter in taste. I had mailed them stating the concerns :
    I have placed an order (order # 12323) yesterday for a 1 KG pineapple cake to Delhi-Uttam Nagar. The cake was delivered before time and was kept in fridge right away but when it was opened @ 10 PM at night, the cake was having the smell of the box and it was bitter in taste.
    Since I have paid so much i.e Rs. 900 for a 1KG cake as I have got good reviews about your site, I had expected the cake to be in a good condition.
    We tried calling you up by 10 PM yesterday itself but the number : [protected] was switched off and [protected] was busy all the time.
    Kindly take the necessary action ASAP and get the cake redelivered to the recipient's address, else reimburse the whole amount back.
    WE ARE DEFINITELY NOT SATISFIED FROM THE KIND OF SERVICES PROVIDED BY YOU.

    And this is the response that I have got :
    Dear Customer,
    Thanks for the order,
    As per your admission, cake was delivered in morning which is well within normal free delivery schedule as there is no time guarantee and orders are delivered as per convenience of vendor.
    Since cakes are Prepared by Fresh Cream, Same should be consumed immediately or should be kept under Refrigeration.since cake was not consumed immediately and was not kept in fridge, whole day it was kept in open, same was spoiled because of mishandling, under such condition, your complaint can not be entertained,

    Support.

    I seriously cannot understand how can they even assume that the cake was mishandled and was not kept in the fridge and "whole day it was kept in open, same was spoiled because of mishandling"
    . This is ridiculous.Were they even there to see that it wasn't kept under refrigeration? They gave all stupid reasons for bad delivery of their order, no where in this whole world people consume the cake as soon as its delivered. It was meant to be cut @ 12:00 AM yesterday night due to a birthday occassion.

    PLEASE DONOT ORDER ANY CAKES FROM DELHICAKESHOP/INDIACAKES and kindly spread the word.

    0 Votes
  • Sa
    Saurabhownline01 Nov 24, 2013

    STRONGLY AGREE
    Order id: [protected] Pathetic service! I ordered a photo cake, a card and a bouquet for my wife on her birthday. The card which my WIFE received was a Happy bday SISTER card. Imagine your wife receives a card on her birthday which says “happy birthday SISTER”.


    This is the most pathetic incident of my life. These guys suck, they gave me and my wife a dent which they can never recover.


    This mail is intended to abuse their service. They should shutdown their business if such pathetic jokers run their show. Me and my wife are extremely hurt with such a shameless joke made by their delivery partners. I generally do not write reviews, but this incident of my life made me write this review.

    0 Votes
  • Sh
    Shyamd5 Aug 22, 2013

    I had a worst experience with Indiacakes service. I ordered for a cake and a bouquet 3 days prior to my beloved ones bday to have them delivered on bday. They made the order status to delivered without actually delivering the items. when I tried to call customer care on the day of my beloved one bday I was made waited on call for 30 mins and after call disconnected. I could not connect them for the whole day. on next day i tried calling them to get the money refunded. I was able to reach a representative and he said he will give me a call after 20 mins to explain me what went wrong with the order. I never got a call after and Finally they delivered the items the day after bday.

    0 Votes
  • Te
    tejaswini.... Aug 05, 2013

    late delivery from indiacakes
    i hav order cake on india cakes very bad quality
    vry late delivery, worst behavior of pune branch
    disgusting indiacakes

    0 Votes
  • De
    DenishG Jun 04, 2013

    I am in Delhi and a friend of my from Chennai had a birthday. I placed an order of a cake here just a day before the date. They took my order and payment was done. But the cake never got delivered. I waited for the day to over and I called their customer care service number given on their website. I got the automated machine and as I had a complaint about my order, I pressed complaint button. They put me on hold for more than 5 mins and then the call got disconnected for more than couple of times. So I called again and went into new order section. Here they received a call within a second. I tried to explain my situation. But after hearing that I am an unsatisfied customer, they disconnected the call. I am trying to call them every since. But the line busy all the time now. I have lost my money and I dont have single word from them.
    This is the reason, Indians do not believe in online shopping. These kinds of websites should be shut down immediately.

    0 Votes
  • Am
    ambily80 May 27, 2013

    i have placed an order on the 26th of May for my friend’s Birthday on 27th.

    the web site showed "some error occurred" while i was making the payment.

    immediately i contacted their live chat assistant, and i was told they have not received any payment, so the order can not be carried out and i may contact the cc avenue.

    i did the same and send a mail to ccavenue, for which they responded that they have already made the payment to indiacakes onthe 26th itself.

    i received a mail confirming the order status only today and till now they have not delivered the item.

    my suggestion to all of you is that DO NOT RELY UP ON THESE PEOPLE TO DELIVER YOUR DEAR ONES WITH ANY THING IN TIME, COZ IT IS NOT GONNA HAPPEN. AND YOU MAY ALSO LOSE YOUR MONEY. I HAVE ALREADY LOST THE MONEY AND AVAILED NO SERVICE.

    SO PLACE YOUR ORDERS AT YOUR RISK, THEY ARE REAL CHEATERS AND SUCKS YOUR MONEY TOO

    0 Votes
  • Pr
    prag786 May 14, 2013

    I had ordered a cake and a bouquet from indiacakes worth rs1400 plus rs200 shipping charges total 1600rs, but there services was horrible.The order was to be deliversd to my mother on recently gone mothers day on 12th may but the order was not delivered on that particular day and was delivered on next day that also the cake was not at all fresh no one could eat that plus the bouquet was also terrible the flowers was not fresh.On the delivery day i contacted there customer support to know about the order they said "its on the way" if it was on the way why din't it reached on time secondly i also mailed them and they gave me a false reply that the receiver is not picking the call provide the alternate no. but the truth is they never contacted us no call came from there side...they only provide poor services and services cost does not match there service charges, its better one should always go for local market and book the gifts or pls try some other provider not INDIACAKES..pls they dont value either your money nor your emotions.

    0 Votes
  • Pr
    prag786 May 14, 2013

    Never trust the services of indiacake.com.I have ordered a cake a bouquet worth rs 1400 plus shipping charges rs 200 as a gift for my mothere on mothere's day few days back but their services are miserable, firstly they didn't delivered my order on the motheres day that was 12th may and secondly when delivery was done on the next day the cake was not at all fresh and hardly anyone could eat it also the flowers were not fresh.On 12th may when i contacted their customer support they told me that "order is on its way" and it didn't reached on that day also i mailed them they gave me a false reply that receiver was not picking the call and pls provide alternate no. but truth is no one from theree side have made called to the receiver.The thing is till i believe that when the cost of order is too high they don't provide that worth service...so all u trying to go through indiacakes pls remember these things its not fake it have actually happened...best of luck to all there using theree services..

    0 Votes
  • Ma
    mayanka May 12, 2013

    they are the biggest ### holes, bloody screwed up everything i planned for mother's day... moreover i had stake my relation coz of these ### because of them i had to listen so many things from my friends... ###s, ###, bloody fake rascals, mother###ers

    0 Votes
  • In
    Indiacakesfraud May 10, 2013

    biggest cheater

    0 Votes
  • He
    hemangib Jan 12, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I love online shopping as well as sending cake gifts online to my close ones so that I ordered cakes from India Cakes. And I had nice experience.

    0 Votes
  • Po
    poonamchadda1 Jan 11, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I ordered cakes from India Cakes for kolkata and they delivery delicious cakes on time thanks India Cakes I would like to place order again and again also would recommend to my friends and family to prefer India Cakes only..:)

    0 Votes
  • Pr
    prathameshp Jan 10, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Admirable job by India Cakes, I ordered 12 Mix Flowers Bunch-1/2 Kg Chocolate Cake-Champagne Bottle I ordered I was clearly mention there I want release before 12 pm. And I received call from customer support and they told me sir you will get your delivery near about 11.50 pm. It’s happened they deliver on time 10 minutes before they are really punctual and they made my party extraordinary, thanks to India Cakes.

    0 Votes
  • Vi
    vijayj Jan 08, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I put ordered from Surat for Delhi thank you very much for passing on my feelings to my sister at the Delhi. She appreciated the Cakes sent by you guys again would like to say thanks to you.

    0 Votes
  • Ra
    rahulpassinate Jan 07, 2013
    This comment was posted by
    a verified customer
    Verified customer

    We are very much grateful to you for your cakes Delivery service my family like your Cakes and appreciate your cakes delivery services. We will use your service again for sending of cake to all my relatives... :)

    0 Votes
  • Mj
    MJ pv Jan 05, 2013

    INDIA CAKES COMPANY IS THE BIGGEST CHEATER I HAVE EVER SEEN IN MY LIFE. I ORDERED A 2 KGS. DESIGNED CAKE FOR MY SON'S BIRTHDAY FOR RS. [protected]+300), BUT THEY DELIVERED A LOCAL NORMAL CAKE WHICH IS AVAILABLE IN OUR TOWN FOR JUST 600 RS. I HAVE SENT EMAIL FOR AN EXPLANATION, BUT THEY DIDN'T BOTHER TO REPLY EVEN FOR MY EMAIL. PLEASE WHOEVER READING THIS SHOULD NOT BUY ANYTHING FROM THESE F*****S. MJ

    0 Votes
  • Sa
    sartaj Jan 05, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I had ordered for Chocolate Truffle Cake delivery in Chennai, The Cake quality was excellent and it was delivered on time as I demanded. Thanks, Good work Carry on, India Cakes.

    0 Votes
  • Pr
    premchopra228 Jan 04, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Excellent service for Cakes delivery I had ordered for Truffle Chocolate Cake delivery Mumbai India, The Cake quality was good and it was delivered on time as I requested. We will use your service again for sending of cakes to our close ones.

    0 Votes
  • Mo
    monicadsoza Jan 03, 2013
    This comment was posted by
    a verified customer
    Verified customer

    This was my first time I used this service for sending Cake Mumbai I called them for ungent cake delivery, and after I have given order to them at 5pm they did deliver on same day I can say very good service with good quality cakes.. Thank you India Cakes

    0 Votes
  • Pa
    parasvyas2 Dec 30, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Thanks India Cakes i for your excellent service on Christmas. My sister loved your Cakes and Chocolates. I shall like to place the order again. Keep it up the excellent work.

    1 Votes
  • Ra
    rajsinghania Dec 29, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the cakes online at 25th Dec 12. The service was excellent and the pricing is astounding. One of the few cakes shops that both have a website and take orders online via Credit cards, debit cards. They did not have the cakes which was I ordered so they informed me via email and replaced it with another Cake in the same category. The support was very good and I will absolutely use this service again!

    2 Votes
  • Ma
    mamata795 Dec 28, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I ordered 3-4 Feet Arrangement of Red and Yellow Roses and 1Kg Pineapple Cake on my intimate friend’s anniversary. It was really very amazing surprised for him the arrangement of flowers & Cake was really fresh suddenly he called me and said thanks for such beautiful gifts. Want to say thanks to India Cakes they delivery my gifts on time…

    2 Votes
  • Pa
    pankacool071 Dec 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Try cakes from India Cakes. I love the one with fruit Cake. My friend loves the one with cheese caramel. And my beloved love to black forest and these three cakes I ordered from India Cakes and I am happy because they are happy with my surprise. They make fabulous chocolates and bread too. Mmmm…:)

    5 Votes
  • Na
    Nalini898 Dec 26, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I am regular buyer of India Cakes from past 1 and half years. Their service is really remarkable. Even their support in chat and phone is good. I am quite happy with service of India Cakes. Thanks India Cakes for good service.

    3 Votes
  • Pr
    prax1 Dec 25, 2012
    This comment was posted by
    a verified customer
    Verified customer

    You can place order online it is trust worthy site I had orderd 1 Kg Butter Scotch Cake With 750 ML Champagne Bottle and over all it was good and delivery I recived midnight I disccused to a lady i forgot her but she helped me and as per my request she updated my stauts and delivered products on time we enjoyed and i would like to suggest them try help to customer as same you helped me and again I would like to suggest people buy cakes from Indiacakes...:)

    Comments

    1 Votes

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