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1.1 232 Reviews

Indeed.com Complaints Summary

8 Resolved
221 Unresolved
Our verdict: If considering services from Indeed.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Indeed.com reviews & complaints 232

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10:01 pm EST
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Indeed.com bogus job posting! potential psychopath?

I applied to a job posting on Indeed.ca for an "Executive Assistant to the CEO" for "Resilient Management." I submitted my resume with full personal information. I was called by someone whose name came up on my phone as "Maybe:Tara" - I couldn't speak at the time. She texted me the next day saying she and "Steve" were working out of his home that day, texted me the address with an apartment # and asked me to come interview for them that afternoon?! I never even spoke to them once giving or receiving any initial information. She gave no advanced notice for the interview and why would I go to some random apartment for an interview? And why is this person's name coming up as "Maybe:Tara." I went back and found the posting on Indeed.ca. I re-read it more carefully. First I noticed the date of the posting was from May 2016. I applied Dec. 2016! Then made more notice to how grandiose and peculiar the entire posting was. I first called back and received a young girl's vm, whose name was barely audible and definitely didn't match the name "Tara". I then texted back "Maybe:Tara" just to see, if there was some crazy possibility that there was an inkling of credibility to this whole bizarreness. I texted that I would need to speak with her first to gather more information about the job, who the CEO was, etc. She never texted back. And I never heard back from her again, thank goodness. What if I had gone, as a female, unaccompanied to this bogus address for an "interview." Also, they now have my resume, with all of my personal info on it! It is absolutely crazy and dangerous that this site would not check "employers" and that they are up and running, having job seekers, professionals, submit resumes, that contain personal information, your address, telephone #, picture they can associate it all to on Linkedin, etc., to what could be potential psychopaths.

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5:59 am EST

Indeed.com useless website, do not waste your time here

This website www.Indeed.com is absolutely useless if you are really interested in finding a job. There are a lot of jobs on this website but most of them were posted years ago.
I tried to contact several employers and they were surprised to know their job offers were still online.
I did not find any good job offers on this website and the whole thing was just a waste of time.

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7:47 am EST

Indeed.com job listings

Very sketchy business practices. Poor communication, staff is clueless on company policies. Speak to 3 people you will get 3 different stories on company policy. Should be sued for unethical and illegal practices. Closes account and blocks listings but does not communicate or provide any information to restore service. However they charge for clicks even though they clocked accounts. Disputed charges and won dispute.

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10:46 pm EDT

Indeed.com job opportunity

Hi,
I recently apply for a job in a indian restaurant through indeed. After few days later one of staff member of that restaurant contact me and ask for which position do you like to work (Waitress or kitchen hand) then I replied for that and I few days later again he contact me and ask weather still I am interesting about that job or not. Then I told him that I am still interesting about that. Then he asked me to come for a movie after the interview. Then I told him I can come to the interview but not for the movie. Again he forced me to join with him.
This seems to be as a sexual assault.
I have already attached the screen shots for your kind information.
I am looking forward to get further action against this assault. After this, I was very uncomfortable about this conversation.
Please get necessary action to regarding this conversation.

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8:05 am EDT

Indeed.com jobs

Lot people have to be careful on these job site indeed the people out here using job company name and sent you fake check from fedex ups so people on indeed want to tell you be careful and be safe when they sent a check to your address go to your bank ask them if this is real or not the bank will tell you it is a scam learn it from yesterday someone sent !, 480.00 to my address stated they said it from state farm company and called state farm yesterday the person that gave me check from fedex that wasn't even state farm it was fake check now my bank took my uemployment check because some idiot said he work for state farm which he wasn't then have to returned item which not his or her scammer

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2:17 pm EDT

Indeed.com job applications and resume online

I placed several applications and attached my resume to different jobs through indeed. I spoke with a dentist's office to pay for services provided for my son. While on the phone I asked if they had received my application and resume for their job posting. They had not. I'm not getting calls from any of the postings that I applied for. Is any receiving them?

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10:34 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Indeed.com - Unauthorized charges

Indeed is a scam of a site! After having an issue with them a few month sago, I should have known better. They now are trying to charge for a job position I had posted with them. It was clearly listed as free, now they have charged my credit card 600.00 dollars. They refuse to eliminate the charges, I was told they would have to dis-able my account to...

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12:28 pm EDT
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Indeed.com online job referral

I submitted a cover letter and resume to a job posting I found on indeed.com. I copied and pasted the cover letter into the application provided by indeed.com, then attached the two-page resume. When I received the confirmation of transmittal to the employer, indeed.com attached a "copy" of my resume. What they submitted on my behalf to the employer does not even resemble my resume. There is only one page, and it contains bits and pieces randomly selected from the two pages. It looked more like a ransom note than a professional resume. There is absolutely no chance the employer will read past the first line. There aren't even any full sentences, the words are just scrambled up, and most of my information is missing completely.

I lost any possibility of getting this job because indeed.com is completely incompetent and unprofessional. I don't know who they are or what their scam is, but this could have cost me my reputation in this field. And it scares me to know the clowns at indeed.com have my personal information. I would warn anyone thinking about applying for a job through indeed.com to think very carefully before doing so. I would rather never be hired at all then relive the embarrassment of having a potential employer see the nonsensical joke of a resume indeed.com submitted "on my behalf". I'll never look at your scam of a website again, and I will spread the word.

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10:54 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Indeed.com - insane amounts of censorship

Why does this company even have a section for employees to review their employers? I've tried to submit my experience of what occurred at one company, in what I would argue to be professional language, no inflammatory terms and the such. Yet, despite numerous attempts to "reduce the truthfulness" of my review, Indeed censored every single review I've tried...

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3:05 am EST
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Indeed.com indeed.com is posting jobs without proper consents from companies; most times invalid jobs.

Hi, my name is jose and I represent creavelabs it solutions.

Am an employer and am writing this complaint because am fed-up with indeed.com's misleading job postings on their job portals. We are getting thousands of emails from their website as well as job seekers who mislead from the info shown on their website. We had disable our hr's email to block these spams. But again, people are searching our company name and getting contact details from there. We have to spend much of our time answering these poor job seekers who thinks we are being sarcastic to them, we are sorry but it is really frustrating.

Indeed.com as well as their other regional portals like indeed. Ae, indeed.Co.In, indeed.Co. Uk etc works the same way.

If you are a job seeker, please avoid these guys, if you are a victim like us, please voice your frustration!

Here are few references of the wrong, misleading info (If they saw this, they might remove these though) :
Http://www.Indeed. Ae/creavelabs-jobs
Http://www.Indeed. Ae/creavelabs-it-solutions-jobs

Earlier, when we detected these issues, we contacted one of their people and told them not to post any jobs on behalf of us without our consent. At that time they simply marked those job listings as "not available". (Eg: http://www.Indeed. Ae/viewjob?Jk=1c40f47dad8e3996)

And they have posted them again now! Very frustrating, unethical bunch of "people".

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boota
, US
Apr 16, 2016 5:37 am EDT

i really need to this job

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ThomasJoseph63352535
, US
Mar 08, 2016 1:15 am EST

I am a job hunter and I was mislead with the above information. I was one of their victims :(

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3:11 pm EST

Indeed.com racist job advert

Upon browsing for jobs on indeed.com, I came across a job advertisement that I could not believe was allowed to be published and approved by indeed.com
The job vacancy clearly stated that no "black people" are allowed to apply as the location in which the job was being advertised does not have a "black" community. I am extremely angered that indeed.com has allowed this to be published on their website. I do not know if indeed.com has a monitoring system in place and if they must first approve of job advertisements or if companies have free reign over what they publish.
I have uploaded the job vacancy in question.

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10:30 pm EST

Indeed.com email services are terrible!

Warning about indeed email indeed.com allows employers contact you via their website. However the speed of the email processing is extremely slow! I tested this myself. I created a second account and emailed myself as if I was an employer. It has been hours and the email from the employer (Me) to myself still has not come through. Indeed has no phone number to call. I have tried contacted them with questions but their "solution" was to change my email account. I am very concerned that the speed of their "communication" tools are going to ruin my chances at getting this job.

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5:23 pm EST

Indeed.com virus obtained

I couldn't find another way to notify you about this issue. One of my team members obtained a virus today and we are pretty sure it came from your website. It was a Cryptowall virus. We thought you should be notified to check your systems and avoid other issues.

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Jeffrey Rubin
, US
May 08, 2016 4:13 pm EDT

First of all Indeed runs out of Ireland with office in Dublin if you check the bottom of their page so this office listing in Texas good chance it is Fake.
I totally agree that it is bogus site with no security.

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1:15 pm EDT

Indeed.com job offer scam

I have been emailed by a Mr Benjamin Perrizaz saying he works fro company Northrop Gumman Corp. While I know this company to be legite nd involved with security I can see the email was firstly sent to me in the south pacific and the company is in the US, No mention of where the job is. Saying his secretary is pregnant and needs someone to pickup mail, etc., This is not a proper job and Im not sure why they would scam a person that is looking for a warehouse job. Nayway please ignore the job offer and what was unusual is the email address looked like this.. Benjamin Perriraz via Indeed

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Jessica1277
, US
Jan 09, 2016 5:25 pm EST

The email fromBest buy

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Jessica1277
, US
Jan 09, 2016 5:24 pm EST

Sorry I was scamed also by Michelle Sanchez via indeed about a job offer

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Jessica1277
, US
Jan 09, 2016 5:20 pm EST

I do was scamed them using via indeed need to file a complaint

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4:00 pm EDT

Indeed.com employment scam

I recently received a scam from a so-called employer by the name of expert-a group ltd. Please do not even entertain them with a response! They tried to get me through email to sign an employment agreement and also filled in the registration form giving out contact details and furthermore asking for my picture. I thought it was very weird and went on their website which was under construction. The next day, another email from them asking if I would consider the position and this time, they their website was up and running but still it just didn't looked right. Moreover, the so-called employee manager, ruby hlloway didn't even sound professional based on her grammar. She she she's the "curator" of the company. A curator is usually someone looking after a museum. Anyway, just be on a lookout for these scammers. It's bad enough trying to look for employment and now scammers on us to do harm.

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6:54 am EDT
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Indeed.com indeed.com plugin virus beware!!!

I added the indeed.com plugin to my blog but when I did it invaded all my adsense ads and it took over the "Related posts" plugin that is supposed to show my other posts. Now my entire blog is overrun by this indeed virus. I contacted Indeed directly about one month ago to remove the account and they said they did but they lied. My account is still open and my blog has been destroyed by these plugins that cannot be removed. I have lost money from adsense and want everyone to beware of this virus plugin. Once you put it on your blog you are done. You can forget about earning an red cent from adsense again because their plugin does not let anything else run. Indeed.com is a scam. They offer absolutely no account closure option or plugin removal option so once you sign up you may as well forget about ever being a part of adsense. I wish I would have known this before. I wasted 4 years on a blog that is now garbage taken over by the indeed virus.

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6:49 pm EDT
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Indeed.com unsafe website

I posted my resume on indeed.com for local employment opportunities. After posting my email box was flooded with 50 messages per day from other employment websites. I assume indeed.com is selling information to these other websites that I didn't sign up for?
I uploaded my resume on the internet to "indeed.com" with personal information and I am convinced it's not secure.
Why... , because since then I have been receiving all this junk in my email box, and not only with job information.
I receive sexually explicit emails from individuals in my area who want to connect with me because they have seen my profile!
Plus emails from russian and asian sites looking for sexual connections.
It has taken me a full day to unsubscribe from all these sites, plus spend money to ramp up my internet security.
I want to know if any other people who have subscribed to "indeed.com" have encountered the same issue?

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beaware12358
Ajax, CA
Jul 12, 2015 11:41 am EDT

Yes, they harbour a lot of scam, many fake businesses post fake jobs probably to steal personal information. I had a recent experience, but I intend to report it to the police so I will not make it public yet. Indeed is an unsafe site.

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6:41 am EDT
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Indeed.com indeed.com wordpress plugin virus warning

I uploaded the indeed wordpress job importer to my blog thinking it would make my site more interesting and viewer friendly for jobs, however, as soon as I inserted the indeed job plugin it took over all my other plugins I had on the site. The indeed plugin literally invaded all of my adsense codes and even my "related posts" widget. It literally took over every plugin I had installed for income and even after I turned the indeed plugin off and deactivated it, still it will not get off of my site. This has caused me to lose quite a bit of income through adsense. I have already emailed indeed to remove my account with no answer. I am horrified by this plugin. Do not use the indeed job importer plugin for wordpress. Unless of course you want your entire site to be nothing but indeed jobs and nothing else. I find this to be very virus like and they conveniently make your back office account very vague so there is no options to fix or remove this. This alone set off red flags that this company is not to be trusted! They do this knowing full well it's a problem. I found another thread from a site as a matter of fact that tries to help people get rid of this virus like plugin but to no avail. Indeed.com has made sure once you upload the plugin it's there for life unless they feel like removing it!

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11:40 am EDT

Indeed.com blocking ad posting

I work for a small business that helps low income people. I have relied on indeed for job posting because they are less expensive than other job posting sites. After months of using the site they prevented me from posting jobs and said they needed to verify the account to make sure I was posting real jobs. This part seemed reasonable. I sent them all the information they asked for and then they still wouldn't allow me to post jobs. I asked if there was anything else I could send to have account approved and then sent them everything that would verify that the company is real and not a scam. They wouldn't even look at any of the additional information.

I think it's pretty bad that this job site does have scams on it but when a business who gave them proof of their legitimacy and purpose is to help low income people tries to post jobs they don't allow it.

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12:19 pm EST

Indeed.com service

The worst job board experience we ever had as a firm. We got hooked into a trial for their job posting service by a slick salesman. The service never produced results and we cancelled within 3 weeks of starting it. Indeed hit our credit card for over $2, 300 off of 3 job posts that produced no matches. The 'resume traffic' they sent us was complete junk. When we tried to get our money back we got bounced from supervisor to supervisor with no restitution for the bad service. Your money is better spent staying with cb, monster, linkedin and dice.

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Serge__
, CA
Dec 01, 2015 7:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Indeed.com looked okay at first. I did enter a job post valid for a few months. Strangely, this site did not have an expiry to set for the job. I still went ahead when I saw I could set it up with $0, so I expected they would drop it automatically later. Fat chance. Since they had recorded my credit card, a year later (last month) they charged it. I promptly stop payment and this triggered them to send an invoice and have a representative emailing. I looked on their website and deleted the job post and tried to find my payment info. Nothing came up, other than their sudden fee. It was a mistake to give them a credit card number and trust them with it. I have never seen such crappy company in Canada. I don't think they should get away with this and their site should be shut down. I read today all the fraud, horrible, phoney service even, that they do and I am shocked. I suspect their positive reviews are done by their own employees. It is criminal to steal like this. The company is probably owned by the mafia. They will milk it until it is dead.

Indeed.com In-depth Review

User Interface and Navigation:

Website Design and Layout: Indeed.com has a clean and modern website design that is visually appealing. The layout is intuitive and well-organized, making it easy for users to find the information they need.

Ease of Navigation: The navigation on Indeed.com is straightforward and user-friendly. The main menu is well-structured, and the search bar is prominently displayed for quick access to job listings.

Search Functionality: The search functionality on Indeed.com is robust and efficient. Users can easily filter job listings based on location, industry, salary, and other criteria, allowing for a more targeted job search.

Job Search Experience:

Job Listing Accuracy: The job listings on Indeed.com are generally accurate and up-to-date. The platform has a large database of job openings from various sources, ensuring a wide range of opportunities for job seekers.

Job Filtering Options: Indeed.com offers a comprehensive set of filtering options to help users refine their job search. Users can specify their preferred job type, experience level, and other criteria to find the most relevant job listings.

Relevance of Search Results: The search results on Indeed.com are highly relevant to the user's search query. The platform's algorithm effectively matches job seekers with job openings that align with their skills and preferences.

Company Profiles and Reviews:

Quality and Quantity of Company Information: Indeed.com provides a wealth of company information, including company descriptions, locations, and contact details. Users can also access additional details such as company size, industry, and employee benefits.

Employee Reviews and Ratings: Indeed.com features a comprehensive collection of employee reviews and ratings for companies. These reviews provide valuable insights into the company culture, work-life balance, and overall employee satisfaction.

Integration with Glassdoor: Indeed.com integrates with Glassdoor, a popular platform for company reviews and salary information. This integration enhances the user experience by providing a more comprehensive view of companies and their reputations.

Application Process:

Application Submission Process: The application submission process on Indeed.com is straightforward and user-friendly. Users can easily apply to jobs directly through the platform, saving time and effort.

Resume Upload and Formatting: Indeed.com allows users to upload their resumes in various formats, including Word and PDF. The platform also provides a resume builder tool to help users create professional-looking resumes.

Communication with Employers: Indeed.com facilitates communication between job seekers and employers through its messaging system. Users can easily communicate with employers regarding job applications, interviews, and other inquiries.

Job Alerts and Notifications:

Customization Options: Indeed.com offers a range of customization options for job alerts and notifications. Users can specify their preferred job criteria and receive email or mobile notifications when new relevant job openings are posted.

Frequency and Timeliness of Alerts: The job alerts and notifications from Indeed.com are timely and reliable. Users can choose the frequency of alerts, ensuring they stay updated on new job opportunities without being overwhelmed.

Accuracy of Job Matches: Indeed.com's job matching algorithm is highly accurate, providing users with job recommendations that closely align with their skills and preferences. This ensures that users receive relevant job matches and save time in their job search.

Mobile Experience:

Mobile Website Design and Functionality: Indeed.com's mobile website design is responsive and user-friendly. The layout is optimized for mobile devices, allowing for easy navigation and access to job listings on the go.

Mobile App Features and Performance: Indeed.com's mobile app offers a seamless job search experience. Users can search for jobs, save job listings, and apply to jobs directly from their mobile devices. The app's performance is smooth and reliable.

Compatibility with Different Devices: Indeed.com's mobile experience is compatible with a wide range of devices, including smartphones and tablets. The platform is optimized for both iOS and Android operating systems, ensuring a consistent user experience across devices.

Salary Information:

Availability and Accuracy of Salary Data: Indeed.com provides salary information for many job listings. Users can access salary ranges, average salaries, and other relevant data to make informed decisions about job opportunities.

Comparison Tools and Insights: Indeed.com offers comparison tools and insights to help users understand how their salary compares to others in similar roles and industries. These tools provide valuable information for negotiating salaries and evaluating job offers.

Integration with PayScale or other platforms: Indeed.com integrates with PayScale, a leading platform for salary data and compensation insights. This integration enhances the salary information available to users, providing a more comprehensive view of job market trends.

Additional Features:

Resume Builder and Templates: Indeed.com offers a resume builder tool and a wide range of resume templates. Users can easily create professional resumes that highlight their skills and experience.

Career Advice and Resources: Indeed.com provides a wealth of career advice and resources to help job seekers navigate the job market. Users can access articles, guides, and videos on topics such as resume writing, interview tips, and career development.

Networking Opportunities: Indeed.com offers networking opportunities through its professional networking platform, Indeed Community. Users can connect with professionals in their industry, join groups, and participate in discussions to expand their professional network.

Customer Support:

Responsiveness and Availability: Indeed.com's customer support team is responsive and available to assist users with their inquiries and issues. Users can expect timely and helpful responses to their queries.

Channels of Communication: Indeed.com offers multiple channels of communication for customer support, including email, phone, and live chat. Users can choose the most convenient method to reach out for assistance.

Resolution of Issues or Complaints: Indeed.com strives to resolve user issues and complaints promptly and effectively. The customer support team is dedicated to ensuring user satisfaction and addressing any concerns that may arise.

Privacy and Security:

Data Protection Measures: Indeed.com has robust data protection measures in place to safeguard user information. The platform employs encryption and other security protocols to ensure the confidentiality and integrity of user data.

Privacy Policy Transparency: Indeed.com's privacy policy is transparent and clearly outlines how user data is collected, used, and shared. Users can easily access and review the privacy policy to understand how their personal information is handled.

Handling of Personal Information: Indeed.com handles personal information with utmost care and complies with relevant data protection regulations. User data is only used for the intended purposes, such as job applications and personalized job recommendations.

Overall User Satisfaction:

User Reviews and Ratings: Indeed.com has received positive user reviews and ratings for its job search platform. Users appreciate the extensive job listings, user-friendly interface, and helpful features that enhance their job search experience.

Overall User Experience: The overall user experience on Indeed.com is highly satisfactory. The platform's intuitive design, comprehensive job search capabilities, and valuable resources contribute to a positive user experience.

Comparison with Competitors: Compared to its competitors, Indeed.com stands out for its extensive job database, user-friendly interface, and integration with Glassdoor. These factors make Indeed.com a preferred choice for many job seekers.

Value for Money:

Pricing Structure and Plans: Indeed.com offers free access to its job search platform for job seekers. However, it also offers premium features and advertising options for employers who want to enhance their job listings and reach a wider audience.

Free vs. Premium Features: The free features on Indeed.com provide ample functionality for job seekers, including job search, application submission, and access to company information. Premium features offer additional visibility and customization options for employers.

Return on Investment for Job Seekers: Job seekers can benefit greatly from using Indeed.com's free features, as they provide access to a wide range of job opportunities and valuable resources. The platform's user-friendly interface and comprehensive job search capabilities contribute to a high return on investment for job seekers.

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