Incredimaillaptop service

during servicing of my laptop my lawyer files were removed from my incredimail page/margin..i have been trying for weeks to get them back and now ignored.. i was sick with laryngitis and in bed 5 days sick, all toll 3 wks sick and still recovering... so when the tech at first try to contact i cld not speak, then afterward i was out of state for a week..now that im back, trying many times to make contact witht the tech, im getting no answer or call back where as he told me in beginning he would always be available and to just call..i feel im being ignored since tech voicemail keeps saying leave your name and number and will call back, no call back and i need my lawyer info for court which already had to be cancelled once because of no lawyer info in hand.. this is serious, why were those files removed in the first place? where are they? i don't like feeling helpless not being able to contact the right person for getting this info retrieved.. i need them asap!!!

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