Ikeyless.com — Condition of items, no customer service
Countless reviews and warnings online should verify this, but ikeyless is an untrustworthy business. They should have had their license to operate as a business revoked long ago.
I placed an order with ikeyless for three remotes. The order totaled more than $190. They debited my account immediately. I decided to add a fourth item to my order and emailed less than five minutes after placing the order to see if the item could be added to my parcel. I was informed that this was not possible, as the item had already shipped. So I stupidly placed the second order and paid the $5 extra shipping.
After a week and a half of NO word from the company, having now spent over $200 there, I began emailing the customer service address. I received no response. Ever. I finally received my packages a few days ago - two weeks after ordering and paying for them.
The transponder key for my Toyota 4runner is a generic, knockoff key. The remotes are old, very used and dirty. I am not at all satisfied with the items and want to return them for a full refund.
The problem is that apparently no one bothers to answer ikeyless' telephone number or customer service email address. I have called many times, emailed several times, and am still waiting on a response.
I'm now to the point of blogging, tweeting, reporting, and contacting my bank to dispute the payment. This company is shady at best, but there is no 'best' when dealing with crooks like this. These people give internet businesses a bad name.
Buyer beware - it's worth it to research your vendor and take note of what people are saying. DO NOT PURCHASE FROM IKEYLESS. You WILL regret it.
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