Latest Reviews and Complaints
warranty coverage
So today it was time to take my 2010 Tucson in for it's first service/Oil change (6000km), and of course I had a list of things I wanted corrected or looked at.
One of the issues I wanted fixed was the left hand License plate light lens. I don't know if you noticed but the lens is only held in with a plastic clip and when I pushed on the clip with my thumb it broke off (left side only, the right side was fine). So I stuck a piece of tape on it to hold it in and told the dealer I wanted it fixed. So when I go to get my car the dealer says the light is not under warranty as it is broken...
I respond with: "yes your right it broke when I tried to remove it" and they said well since it broken we can't replace it, but if it was defective we could have. So when I say the reason it broke was OBVIOUSLY due to it being defective they say no sorry if it was a defect it would have leaked and then we could have replaced it.
So being more then a little annoyed I told them I wanted to talk to Hyundai Canada and I was given the number. So guess what? They told me the same thing.
Is it just me or this a little stupid? It is not under warranty because it broke, but didn't it break because it was defective?
So in the end I had to buy the lens myself. Really not a good first impression with Hyundai, since this is the first Hyundai that I have owned.
Think Twice before you purchase a Hyundai for it's warrenty, if the part is "broken" it is not covered.
The complaint has been investigated and resolved to the customer’s satisfaction.
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About Hyundai Canada
Hyundai Canada complaints: history and resolution overview
Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, warranty coverage, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.
Is Hyundai Canada Legit?
Hyundai Canada earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Hyundai Canada resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
The age of Hyundai Canada's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Hyundaicanada.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hyundaicanada.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Hyundai Canada and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Hyundaicanada.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Hyundai Canada.
However ComplaintsBoard has detected that:
- Hyundai Canada protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Hyundai Canada. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Hyundai Canada Contacts
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Hyundai Canada phone numbersClick up if you have successfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (416) 770-0842 phone numberNational Manager Public RelationsClick up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6709 phone numberDirector Marketing And Public RelationsClick up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6897 phone numberManagerClick up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6734 phone numberEvents ManagerClick up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6786 phone numberClick up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6876 phone numberPublic Relations Specialist
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Hyundai Canada emailsnodonnell@hyundaicanada.com94%Confidence score: 94%cplewes@hyundaicanada.com93%Confidence score: 93%Managementzahmed@hyundaicanada.com92%Confidence score: 92%Management
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 22, 2026
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Bought a new Hyundai Elentra in 2010 September . By the end op 2011 April my car was loosing its paint on both sides from the front to the back . By begining of June it started to rust .
I have complained to the dealer, Hyundai Canada, BBB. I wastold all this problem was from normal wear and use . You are kidding me ! Driving on pawed roads is wearing the paint off ? I should have put my car in the garage and leave it there .
I am stuck wit a rusting away car and will have to make paiments on it for another 6 years and 3 months. It sucks to be me .
I was involved in an accident with my 2007 Santa Fe. I was traveling 60 Kms/per hour when another vehicle crossed my line of travel and I hit her. The crash also pushed me into another vehicle in another lane of traffic.
None of the 6 air bags in my Santa Fe deployed.
Everyone with a Hyundai should check to see if their airbags are truly working.