D Nov 19, 2018
This review was posted by
a verified customer
Verified customer

Long story short houzz is is a scam and will take advantage of anyone or any company if you give them the chance. This review is for service. If you are a company I highly suggest and recommend not to use Houzz services. It has been over 8 months since I've paid $2, 600 for their services which is a yearly contract you cannot get out of. They suck you into it and take advantage of you. Literally have not even gotten one single job when I was told to keep waiting and waiting for results and nothing positive came of it. I have been fighting with them to get a refund and to cancel it and they keep telling me that can't be cancelled and it gets better but nothing gets better their customer service is a complete joke and because of this I would love to tarnish the reputation of houzz. I even offered to pay the four months which is $200 a month to cancel the contract for $800 and they refused to do so. Right now we are battling them in small claims court. The whole process has been a disaster from the start when I was promised positive results and received not one single lead. Take HomeAdvisor for example or Angie's List over this company any day.

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