The complaint has been investigated and
resolved to the customer's satisfactionResolved Hotpoint — repair
resolved to the customer's satisfaction
I have a 18MTH old top of the range hotpoint washing machine £700, I am absolutely appalled that this machine has completely shut down after just a short time. The repair guy came out without the parts to fix it which again I find incredible especially when they asked me on the phone the model of the machine and what the problem was, what kind of workman goes out to repair a job without the parts. I called the complaints department which actually didn't do anything. Once again I am disgusted with not only the machine but also the service. I will never buy hotpoint again.
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