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Hotel Agenor
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Hotel Agenor Profile

Hotel Agenor

www.agenor-paris-hotel.com

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7:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hotel Agenor - agenor hotel

I booked at Agenor Hotel in Paris from 12 to 19 of February that was unrefundable through booking.com.

At the arrival, i asked the hotel if i can cancel, they told me its nonrefunable as i chose on bookong.com so they forced me to pay.

After going to my room, i received an email from booking.com saying my reservation was cancelled because my credit card was invalid!

I went down to the reception, and told him why you didnt tell me my reservation was cancelled, and the man told me no no nothing is wrong.

They lied to me and did not tell me my reservation was cancelled and forced me to pay eventhough i asked for cancellation.

I stayed four nights and wanted to checkout, they didnt accept to refund and basically told me i cant do anything to them.

I want a complaint against the dishonesty of the hotel, and i want booking.com to solve this issue. I want the refund of the three nights i didnt spend there.

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Hotel Agenor Reviews and Complaints

How responsive is Hotel Agenor's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Hotel Agenor’s rated by guests?

Hotel Agenor’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of guests are dissatisfied with their stay.

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Keywords

agenor booking cancel complaint credit card hotel paris reception refund reservation
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About Hotel Agenor

The Hotel Agenor is a 3-star establishment located right in the center of the Montparnasse district, made famous by the numerous artists and intellectuals of the Belle Epoque.
Located in a quiet street away from the hustle and bustle, our hotel offers a warm welcome and a first class service to ensure you enjoy a memorable stay with us.

Overview of Hotel Agenor complaint handling

Hotel Agenor reviews first appeared on Complaints Board on Feb 16, 2018. The latest review agenor hotel was posted on Feb 16, 2018. Hotel Agenor has an average consumer rating of 1 stars from 1 reviews. Hotel Agenor has resolved 0 complaints.
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  1. Hotel Agenor Contacts

  2. Hotel Agenor phone numbers
    +33 143 224 725
    +33 143 224 725
    Click up if you have successfully reached Hotel Agenor by calling +33 143 224 725 phone number 0 0 users reported that they have successfully reached Hotel Agenor by calling +33 143 224 725 phone number Click down if you have unsuccessfully reached Hotel Agenor by calling +33 143 224 725 phone number 0 0 users reported that they have UNsuccessfully reached Hotel Agenor by calling +33 143 224 725 phone number
  3. Hotel Agenor emails
  4. Hotel Agenor address
    22 Rue Cels, Paris, 75014, France
  5. Hotel Agenor social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 12, 2025
Hotel Agenor Category
Hotel Agenor is ranked 81 among 90 companies in the Bad Business Partners category
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