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Hostess Brands
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Hostess Brands complaints 804

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K
5:32 pm EDT

Hostess Brands Hostess cherry fruit pie 4.25 oz.

I purchased several Hostess cherry and apple pies through Wal-Mart in Sanford, Maine.
The cherry pie I ate had a filling that was like a thick glue. No moisture at all. It had a funny taste like some sort of sugar sweetener that was way too strong. It left a nasty aftertaste in my mouth. I even gave the remains to my husband to try. He said the same thing.
We are great fans of these pies. We have eaten them off and on since we were kids. They were quite a treat back then and have been until this.
Your package says better crust (which seemed fine) and tastier filling. That was not our experience.
The package said best by 06/06/20. Today is 5/21/2020. They should still be good shouldn't they?
Since Corona we rely on Wa-lMart to pull our shopping order and then go pick it up. Everything else in our order was good.
We would be sad to think that your tastier filling had been changed by what we ate today. If they don't get back to the way they were which was sweet and juicy, we will have to say good-bye to our old treat and move on to something else.
We really don't want to!
Thanks for listening.
sincerely, Kathleen Barrieau
38 Turtle Trail
Alfred, ME 04002

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3:24 am EDT
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Hostess Brands Raspberry zingers

I bought an individual pack of zingers from Walmart. I had eaten 2 of them from the package when I removed the cardboard bottom piece and found what I'm hoping to be just some left over pieces of a really burnt one maybe? The black pieces are hard as a rock. I'm gonna keep it just in case it's something else since I'm pregnant. If something happens I'll let you know

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K
8:21 pm EDT
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Hostess Brands Iced Vanilla Zingers

To whom it may concern:
Today, when I picked up my weekly box of Hostess iced vanilla zingers, Joy overcame me, entirely. I got to my car and couldn't even resist tearing that box open immediately, as I knew what delight one of those sweet, soft, tasty little snack cakes cakes would bring to my weary soul after such an long, hard week at work. I reached in the box, pulled one out, and to my dismay, I pulled out HALF OF ONE! I looked in the box and about passed out when I noticed every last one of those sweet, sweet confections was half sized. The price was the normal price, and the box was the same as well. Thus, my obvious concern and reason for this message. Please help me to understand the reasoning behind this travesty; this miscarriage of food justice.
Sincerely devastated,

Katie Marie

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11:10 am EDT
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Hostess Brands Don't dongs carmal

Let me start off by saying I love Ding Dongs. I bought some of your new Carmal Ding Dongs from Dollar Gen last week. UPC code [protected]. After eating several I found 3 empty wrappers in the box. Now I can't swear I was shorted 3 cakes & this could be normal. Just a little concerning because there was a few chocolate smears on inside the box. That's all I have to complain about. They were delicious. Very soft & creamy.. will definitely be buying more. Thanks for great product.

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B
11:04 am EDT

Hostess Brands Iced vanilla zingers had hard icing

I purchased these Zingers on a rare visit to Walmart. I have loved Zingers for years, and the only place I can find them in my area is Walmart. Imagine my disappointment when I got home, bit into the cake, only to find it was hard and stale, not creamy and chewy! When checking the box, we also found two Zingers were not completely sealed. They were also withing the expiration date of June 21, 2020. I would love to have a refund of my hard earned dollars, or a coupon for a free replacement product, not a reduced price. The code under the expiration date is H [protected]:56.

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4:03 am EDT

Hostess Brands Zingers

will never buy another hostess product again, opened box of 10 and it was more like box of 5 due o the reduced size of zingers, What a Joke! box was same size as usual, making it more deceiving than it wasnt even 3/4 fill, I guess some greedy CEO SOB at hostess decided he needed more than a million in a year to live on probably much more than that, Hope they go out of business!

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soupy69
, US
Aug 04, 2020 1:36 am EDT

I noticed all companys products are shrinking and still the price goes up...a sign of the times? Even can goods that used to be 12 oz are now 9 and 3.4 oz sugar used to be in a 5lb bag now it's 4lb. Hostess just joined in with all the others!

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E
11:09 pm EDT

Hostess Brands Raspberry iced cake with creamy filling

Best By Date: May 04 2020
H [protected]:31
On 4/26/2020 I purchased hostess raspberry iced cake with creamy filling cakes at dollar general. These are some of the worst cakes I have ever purchased and tasted, they taste old/stale. With hostess brand I was expecting a delicious snack, but was greatly disappointed! I will purchase little debbie products from now on!

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8:16 pm EDT
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Hostess Brands Donettes-carrot cake

So i'm sitting here eating my carrot cake donettes and I don't see or even taste carrot in them. I searched the ingredients printed on the box and carrots are not even listed! So how can you sell these as carrot cake donettes, if you dont have a single carrot in them. I taste alot of coconut, which I was not expecting in carrot cake. I'm honestly surprised nobody hasn't already said anything.

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D
5:00 pm EDT

Hostess Brands hostess donettes

I purchased a bag of Hostess crunch cake donettes from the Kelly Avenue Walgreens in Edmond, OK for $2.99 plus tax on 10 April 2020. The package was sealed. The Best Buy date marked is: May 27, 2020. Batch number: H [protected] A 22:29. UPC [protected]. This package did not contain 15 donettes as advertised. There may have been the equivalent of 11 donettes. The bottom of the package, not visible to the buyer, contained pieces of donettes, not broken from handling or packaging processes, rather all pieces were completely coated indicating they were prepared that way. The package that I purchased did not include the product in the number or condition that I expected. This appears to be a QC problem in the Hostess Kansas City, MO facility. I am requesting either a refund or quality replacement.

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K
6:07 pm EDT

Hostess Brands hoho's

Just bought several of my favorite Hostess products (HoHo's, Ding Dongs and Coffee Cakes). While 2 products were, as always, up to accustomed quality, my HoHo's were not! For the first time in the 50+ years I've been having them, they seemed not fully baked, with tiny lumps and extremely dry cake.

These were bought at my local Giant store in Maryland on April 7, 2020. The box has a Best By date of May 03, 2020 and ID# H [protected]. Price paid was $3.99 + tax.

I would prefer coupon for product replacement and please look into this issue and correct whatever was the cause of poor quality on this occasion.

Hostess Lover!

KATHERINE SILVA
1006 N. WASHINGTON ST.
APT. I
BALTIMORE, MD 21205

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9:06 pm EDT
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Hostess Brands Raspberry zingers

I bought a box at the dollar genral. There are all burnt. I would like to have my money refunded for replaced.

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3:28 pm EDT

Hostess Brands Jumbo donettes glazed blueberry

My son purchased a box of hostess jumbo donettes for me the other day at dollar general. I was looking for something sweet to eat today so I grabbed a package. As I was just about to swallow I felt something weird while chewing. Gagging on it I got it up an in it was a piece of something that looks like a piece of rubber fitting or silicone. I have pictures of codes and piece if whatever.

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10:49 pm EDT
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Hostess Brands Ring dings

Hello,
I simply have a question.
I did not see a green seal on the box that I bought yesterday.
A green seal that indicates, that the palm oil, (which you seem to use a lot of) is coming from sustainable farms. Not rain from deforestation of the rain forests and home to 36 different species of living creatures.
Please I have read some pretty awful complaints. Some horrible inconceivable happenings in your products.
I bought ring dings which my mom bought seldom in my childhood. I am 66 now vack then we had a family of 9. My mom could stretch hamber for us all in some creative dishes. But im not fond of the use of palm oil. I need to know that your palm oil comes from certified sources. If not shame on yoi shame shame on you.
Carol Cotter

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J
4:26 pm EDT

Hostess Brands Triple chocolate brownies

i`m not looking for a feebie. i just want to let you know four of the brownies were burnt.

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4:01 pm EDT
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Hostess Brands What's right?

I have been enjoying your Hostess products for 65 years, I am 70 so you know how many delishes Hostess products I have bought over the years. But recently your products are not worth the cardboard they are wrapped in. The original cupcakes are half the size they were last year. The density of them could be used as a paper weight. The cream filling, well, it's on the side of marshmallows. And the icing can be used as a coaster for milk. What happened to my go to food that always reminded me of my child hood. Your donuts are just as bad. Who wants to eat a rock? Not me. The only donetts that were delicious were the ones during the holidays. Help a old woman understand why such a company would change a very delicious product to make a few extra bucks, and lose a very valuable customer.

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6:27 pm EDT

Hostess Brands Chocolate cake Twinkie

When I took a chocolate cake Twinkie out of the box, before I opened it, I noticed it looks like someone took a bite of it before it was sealed. I have provided pictures to show what I mean. This has made me nervous to eat any of them now, knowing there is a possibility someone with no regard to personal hygiene may have taken a bite of a product prior to packaging and actually let it go out for sale to the public. Now I'm not sure exactly what happened but would like a valid explanation as this is unacceptable. My contact email is a.[protected]@yahoo.com Thank you.

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6:46 am EDT
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Hostess Brands strawberry hostess cupcakes

tried the new Strawberry cupcakes...first of if they get any smaller we wont be able to see them...the frosting was YUCK...frosting SHOULD NOT BE HARD AND CRUNCHY...i been eating hostess over 45 yrs...keep getting smaller and taste getting worse...was once a quailty product, but gone down hill fast...shame on hostess !...and i will be posting all over facebook how bad my experience was

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11:10 am EST
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Hostess Brands powdered donuts

On march 2, 2020 I purchased a bag of powdered donuts at dollar general store in dongola, Illinois. After first bite I noticed they were stale looked at the expiration date and they were dated February 23, 2020. My husband got one from bag and it had hair that had been baked into it. I almost vomited. The bar code was [protected]. The code next to expiration date is G122021000354.

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1:31 pm EST
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Hostess Brands Hostess donettes, powdered, and glazed

Love your Hostess donettes, they are great to eat as we drive down the road. I just wish you folks would make a plain donette. The glazed coated are okay, the powdered ones tens to drop powder on out clothes. A plain one would be FANTASTIC.

Think about it. Another great item to increase profits and provide a super product to your customers.

Tom Kaiser
209 Delamar ST
Las Vegas, NV 89107
[protected]@hotmail.com

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1:44 am EST

Hostess Brands Cupcakes

I bought a box of 8 orange cupcakes on 2/26/2020 after I ate 4 and was on the 5 I saw it was a moldy, green mold I was so upset because they are my favorite snack and I felt literally sick to my stomach, the box was not expired when I checked. I really hope this won't ever happen again I truly am a fan of this cupcake it's always so perfect until this day

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1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".

4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.

Overview of Hostess Brands complaint handling

Hostess Brands reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Hostess strawberry cheesecake baby bundts was posted on Feb 27, 2024. The latest complaint hostess donettes powdered sugar was resolved on Oct 04, 2019. Hostess Brands has an average consumer rating of 1 stars from 804 reviews. Hostess Brands has resolved 6 complaints.
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  1. Hostess Brands contacts

  2. Hostess Brands phone numbers
    +1 (800) 483-7253
    +1 (800) 483-7253
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    General Inquiries
    +1 (646) 277-1228
    +1 (646) 277-1228
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    Investor Inquiries
  3. Hostess Brands emails
  4. Hostess Brands address
    7905 Quivira, Kansas City, Missouri, 66215, United States
  5. Hostess Brands social media
Hostess Brands Category
Hostess Brands is related to the Snack Foods category.

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