Holiday Inn review: receipt of previous stay

I called 5/21/2019 at 3pm PST at customer service for the South San Francisco location. All I want are the receipts of my stay on 4/3/19-4/5/19. The first person who answered pretended she couldn't hear me, when everyone else can. She was the third person I talked to since it took that many transfers. She hung up on me. The second time I called, after getting my name, phone number and email address, she hung up on me also. Then i called customer care again and spoke with Cathy, she also hung up on me. When asked to speak with the manager, I was placed on hold for 30 mins. Then I called the front desk again, and when I asked to speak with the manager, I was placed on another 30 min. hold.
Both front desk personnel, one who pretended not to hear me, was very ghetto. No professionalism. The second had an asian accent and neither one wanted to provide their names. I will NEVER stay at a holiday inn again!