Holiday Inn review: Accomodations

My sister and I stayed one night (8/16) at the hotel. I stay at this chain because it is safe and clean. Though this location was friendly, safe and clean, and the breakfast was good, the following was not: 1 chair for a room that can sleep 4; no luggage rack; no closet or anywhere to hang clothes; no way to make coffee or tea, or even hot water; no pen and paper; no bible; no instruction to use the tiniest tv remote in the world; not enough luggage carts for the hotel; the toaster in the breakfast area needs to be replaced. Very disappointing for paying $300.00!