Holiday Inn review: $350 hold on credit card for 1 night!

Buyer Beware! They put a $265 hold on my credit card for 2 weeks for a 1 night stay. The room was prepaid, but they asked for my credit card in case there were incidentals. They did not inform me of the amount that they put on hold. I found out when I went to the next hotel (Aria Hotel and Resort) to check in and my card was declined to cover their incidentals. But the Aria Hotel said that it was optional and they checked me in with no hold and no deposit!

When staying at most hotels they will tell you that you must have a credit card to book the room and penalize you with a hold if you use a debit card. He is the trick; pay the cash deposit for incidentals and make sure they do not put a hold on your credit or debit card. If you don't have enough cash in hand it is better to go to an ATM machine and take it off of the card and give them cash to hold. When you check out you will get all of your cash to hold in your pocket instead of their pocket.

The hotel itself was adequate. The personal service was okay. Customer service was a little snotty, but they did release the hold finally after two weeks. By the way, before you say it must have been my fault, there were no incidental charges or problems with the stay.