Holapick — false advertising, poor products, scam, no refund
This is a fraudulent company. I ordered a large order (us$ 1, 000+) in november 2018 and received no confirmation of the order. Once I chased for several days they acknowledged receipt of the order and payment and said the items would be shipped shortly and I could track them via an app which I was able to download and track. It took until early january 2019 for the items to arrive. They were appalling quality; sizes too small/too big, holes in the items, threads hanging out of every seam, nothing remotely like the pictures. I asked to return the full order and obtain a full refund, I had taken photos of every item and all the defects and sent these to halapick so they could not avoid the fact that the quality was extremely poor. They agreed to the refund, provided I paid for the return shipping or they offered to have me keep the items and they would give me a free us$ 100/- vouchure (I of course chose to return the items at my cost and request a full refund). They insisted on a parcel post shipment, would not accept couriers, or any form of expedited return shipment. I have tracked the shipment and it has been delivered but holapick now refuse to respond to my messages and of course there is no refund. I have no way of reaching them. Therefore I have told them that I will make it my mission to ensure no one falls foul of their fraudenlent methods by writing scathing reviews everywhere possible. I am strating here and will continue. Be warned, do not order through this so called company. I never ever fall for scams or fraud and am normally both extremely careful and cautious, but unfortunately in this case I made a very costly error. I am hoping that no one else does the same.