Hisense USA review: Hisense refrigerator

On September 2, 2024, I purchased a Hisense French Door style refrigerator. On April 6, 2025 I reported the refrigerator was leaking via the Lowe's repair service connection, was assigned a case number and a local repair company called A Team Appliance Consultants that basically took 30 days to come out on three appointments, two of which they caused delay and the third the tech didn't even have the parts with him they ordered. The returned the next day on May 7, 2025, replaced the parts and on May 10, 2025, it is leaking worse than before. I contacted Hisense repair again and they created a second ticket and with the same repair team which will be a nightmare in of itself. The level of support is horrible with your technician group you selected to service and is a reflection of your company's character and ability to support your warranted devices. I have attempted to reach executive level complaints and the fact that escalation is non-existent with your organization is poor service to consumers who spend a great deal of money for your appliances. Your executive team should reach out to me for further communication post haste!