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I was in the process of getting my rx refilled and shipped, package did not arrive next day. I immediately contacter customer service, and they told me to manage delivery with courier directly. This occurred over the weekend, so rx was no longer in a cooled/chilled environment. I’ve reached out asking for a resolution; now customer service is not responding to my messages. And the phone number is just going in circles.
Desired outcome: Would like a refill that has not been out of a cool environment, or a refund.
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