Helix Transfer and Storage
reviews and complaints

Srecko and his team are absolutely amazing! They got my stuff here quickly and safely! The guys were professional and friendly. The delivery was completed quickly and I am very pleased with the service! Would definitely recommend these guys!

Very pleasant experience. Peter was very nice and easy to work with. They are very quick in response and answer all questions. They are very quick/efficient in the moving process as well as being very careful with your items. Highly recommend, would use again.

Helix was so easy, very professional, and true to their word. Peter from Helix listened and understood our situation, and answered every question to ease our minds about our move. Rudy G. And his team was so very very polite and professional during the delivery of our stuff.

Let's start this way.Company just sent 2 guys to move me and my girlfriend,Srecko & Fernando was so great,shown really hard work at the site,they handled our stuff so carefully. Everything went with them so so easy and smooth.I would kindly recommend this company to others, and if you wanna such a great team just ask for those 2 guys

I felt really comfortable with this company from start to end. Peter was very nice over the phone and very thorough. Explained everything and all the details and possible extra costs. The pickup went smooth and they held my items in their warehouse for couple of days before delivering. They do deserve a 5 star review. Very profesional.

It was so stressful until I reach out to them. My movers originally bailed on me so I had one day to find new ones. Thank God I called Helix and they helped me out lots. Peter was very nice over the phone and explained everything and the next day movers showed up in time and did an excellent job. I couldn't be happier that the stressful time is now behind me.

Srecko and Fernando were absolutely top notch in communicating with me/us at every single step of the process. They delivered to two different locations in Brooklyn and were prompt, kind, courteous, hardworking and fast. I cannot say enough about the excellence of their work ethic and service. Do not hesitate to hire them. You won't regret it. P.s. I am not easily impressed.

Peter estimated 4.5 hours to move stuff from Annapolis to Fredericksburg and his estimate was correct. When my original planned timed needed to be moved by Helix, but it would not work for me, they found another crew who could move my stuff. We were moving antiques and the crew were wonderful. They took excellent care of surroundings as well as the furniture. Courteous and a pleasure to work with. I would use them again.

Helix movers went above and beyond our expectations. They were timely, professional, and a pleasure to work with. Despite our somewhat diffiult moving situation, they made everything look easy. Srecko and his team, who worked with us, were stellar and made sure my wife and I understood everything, they were exceptional. They were also reasonable when we needed extra supplies for packing. We cannot recommend Helix movers enough, truly spectacular. We would rate higher than 5 stars if we could.

We had the BEST move experience with Srecko and his team! They made it as painless as possible (and we have had some PAINFUL moves): they arrived right on time, treated us and our things with care and respect, and even packed some boxes for us. We also had boxes in a storage unit, and they emptied the unit for us quickly and efficiently. When we arrived at our new place, they put everything in the correct rooms and asked where we wanted furniture.The admin/dispatch team was also top-notch and provided thorough communication about what to expect and when. The cost was as expected (very close to the quote we were given): no hidden fees or ugly surprises, which we have experienced with previous moves. I would trust these guys for any and all future moves!

Daniel and his crew were awesome. They showed up on time, organized the move efficiently, and set out to get the job done with maximum effort and minimal distraction. Starting with an expert driving exhibition of getting a large truck into a tight space and continuing with wrapping and moving both bulky, heavy cargo and more delicate objects, they displayed superb skills and real dedication to doing a first-rate job. All three guys are super friendly and nice, as well as polite and professional. They said repeatedly that our satisfaction and happiness was all that mattered, and set out to prove that at every turn. When they got to our new home it was 90 degrees with high humidity and they were clearly tired, but they kept up the pace and kept carrying heavy boxes up a steep and narrow staircase without ever complaining. They got us moved safely and did it cheerfully and with great concern for us and our belongings. We cannot say enough positive things about them and I only wish I had tipped them more. They earned my highest respect and admiration for a tremendous work ethic, major skills, and a great attitude. I would recommend them in a heartbeat. I also recommend Helix Transfer for providing a fair estimate and sticking to it. Peter in the office was super helpful and terrific to work with. If you need movers, hire Helix without hesitation!