The complaint has been investigated and
resolved to the customer's satisfactionResolved Healthy Back Store — not delivered on time/ poor customer service
resolved to the customer's satisfaction
I purchased the mattress online after talking to the person through phone.She promised the mattress will be delivered with in a week. After 4 weeks and numerous calls finally I got the mattress after 26 days. They delivered the wrong foundation and what I was promised as free( One pillow ) was not delivered. I called the customer service and it is so bad : she said she will get the fairfax store manager to call me. Ryan never called. I tried to call him it was in vain.I paid nearlly 2500 for this and after paying that much I am getting a poor customer service.
My advice do not order anything or buy from this store. The customer service is so bad and they do not treat you as a person after they get your money. Buyers Beware of this store and stay away.
More Healthy Back Store Complaints & Reviews
- Healthy Back Institute - continuted billing
- Healthy Back Institute or Lose The Back Pain - 'free' book scam with unauthorised credit card charges
- Losethebackpain.com - illegal recurrent monthly charges on my credit card for a fake newsletter I never signed up for
- Healthy Back Institute - info. stolen
- Healthy Back Institute - failed payments
- LoseTheBackPain - cancelling direct debit
- LoseTheBackPain - sending pills after I cancelled twice! losethebackpain took money from my, card without approval after my cancellation of further order!!
- LoseTheBack Pain.com - Your 'service'
- The Healthy Back Institute - Loose the backpain
- Losethebackpain.com - I have been charged $19.95 every month without my authorization