The complaint has been investigated and
resolved to the customer's satisfactionResolved Heald College — Harassesed by the staff, no job placement, threaten they would take legal action against me
resolved to the customer's satisfaction
Heald College is very unprofessioal, they have low opinions about students. I graduated from Heald College in 2008 at the Rancho campus, I never recieved assistance in job placement. Even after I brought it up their attention. I transferred to the Roseville campus, (huge mistake). I wanted to get a degree in the Criminal Justice program. In November 2009 I lost my job, I had to take the quarter off because I had trouble with EDD. I didnt' have money for gas, rent, food, I was receiving eviction notice from my landlard. I took the responsiblity of taken the quarter off because no gas money and Heald College attendance policy. I spoke to Student Services and Financial and took the quarter off with the intentions to return. On Feberuary 2, I was in the LRC using their computers for job seeking. Conrad Woodall, CJ Director approaches me, hitting me on the arm with a piece of paper, askes me to come into his office. When I am in his office he tells me I have to leave campus and I was not allowed on campus. He was rude, very hostile and unprofessional. I went back to the LRC to log out of the computer. Conrad Woodall and Dick Gonzales, Academic Affairs Director follow me, escorting me out as if I am criminal. Conrad Woodall was laughing at my face, walking directly behind me, when I told him he didn't have to escort me out as if I am a criminal. he made the comment, "Dont' act like a criminal and I won't call security!" when I went downstairs to talk to somone in a higher position. Conrad Woodall followed me telling me to speak to the Director. The financial director comes and the first thing she ask me if I applied for Financial Aide, (Yes all she cared about if they were being paid). Conrad Woodall walked away laughing at me face about how they were treating me. Since then I have received a complete run around about my education, they never took responsiblity for what they did, they will not refund my lender for the CJ program. I have filed complaints and now I am getting an attorney. Guy Adams, President of Heald, threaten legal action against me if I didn't sign a Confidential Agreement and Release. They sent me to collections for a balance they charged me for transfering schools. If I would have signed this protects them from me sharing my experience at Heald College. I refused to sign and when I asked for a copy Guy Adams would not give me a copy. I told him I needed a copy to get legal advise. His excuse was he didnt' have a copy machine? We were at his office, plenty of copy machines. He finally had no choice but to give me a copy. Guy Adams was so confident that I would give in to his threat that he signed this before I did. The next day he is calling me to see if I was going to sign and if not to return the copy to him. All they cared about was protecting themselves. They claim they did not know I was a graduate! I was told by Guy Adams I was not a paying student. Excuse me! They were paid for Business Skills program and for the CJ program!! I never recieved a resolution even after I received a letter from Nolan Miura, CEO of Heald College that they would contact me in 30 days. They never got back to me. THIS SCHOOL IS A SCAM! I HAVE HEARD STAFF MEMBERS MOCKING STUDENTS WHEN THEY SCORE LOW ON TEST. They lie! They lie!.They made an assumption about me with no facts for evidence because I am Hispanic! This Conrad Woodall used his prejudice behavior to enforce authority he does not have!! Anyone who write positive things about Heald College is a dam liar! I know what I am been through with these people. I intend to follow up with an attorney and keep writing letters the Government. This is FEderal money they keep while misleading students who are anxious to make a change in their lives..