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Hallmark complaints 426

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M
9:59 am EST

Hallmark Same sex lovers is not in line with God

Hallmark I'm sure you've got the point it's sad you messed up and went WOKE AND NOW YOU WILL GO BROKE I WILL NO LONGER WATCH YOUR CHANNEL I LOVE ALL WALKS OF LIFE BUT IN GOD'S EYES WE MUST NOT LOVE SAME SEX WAY OF LIFE

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L
10:11 pm EST
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Hallmark paper wonder

We bought 3 paper wonder cards and sent them to relatives. My son reported that the card was no longer snowing and we haven't heard from the others. You should have provided a heavy mailer for that expensive card.
Lynne Sergius-Briscoe

Desired outcome: Refund what we paid for the cards.

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W
10:40 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hallmark 2020-2021 Christmas Movies

Hallmark is exceeding it's reputation for low quality productions with the lowest quality productions I've seen to date. Everything is lacking — acting quality, background/ setting, story-line. Something that's also probably becoming obnoxiously obvious to viewers is that Hallmark is trying to fill some type of ethnic and LGBT quota.

Representing different viewers is important, but stick to some small level of authenticity and don't compromise quality to just quickly get done with whatever unpalatable garbage the directors are forced to put forth. People can tell when you're just shoving in a minority here or there to coldly fulfill some corporate quota.

Also, get rid of the stories that call attention to what Hallmark is — a corporation. You want to spread Christmas cheer? Shove out titles such as Christmas CEO and movies that are awkwardly and childishly representing corporate characters.

Desired outcome: Highten the quality, take more time, and maybe have another channel directed toward your LGBT viewes, since you can't lump every type of minority together

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Resolved

None. It's resolved by my cancellation of subscription to the channel, because the low quality is beyond the issues I mentioned. There really aren't themes to their movies--just a repeated formula with talking heads rather than actors.

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G
11:49 am EST
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Hallmark Hallmark movies

This use to be my favorite channel but you have finally worn me down with your all inclusive woke Christmas movies. This is your choice, and while I accept and love everyone no matter their lifestyle, I don't always agree nor choose to watch such alternate lifestyles. I believe in the love of a man and woman the way they were created. So when I sit down to unwind and relax why would I choose to watch two people of the same sex fall in love? There are so many channels out there why change a format that offends your biggest audience? Doesn't make sense to me but then it's your station and I choose to walk away from all hallmark. I didn't even buy my traditional ornaments to this year. Good luck.

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J
10:56 pm EST

Hallmark Christmas movies

As Christians, we are highly offended and heartbroken over the need to force, and appropriately and not needed, gay and lesbian rolls in the Hallmark Christmas movies. The movie so great and standalone very well. There is no need to in adequately or inappropriately fit in a gay person just to have that person in the movie. It makes the movie suffer and it makes the producers and directors look foolish and we're so disappointed!

Desired outcome: Please return to Christian values and beliefs or withdraw your Christmas movies from the season where we celebrate Christ or God clearly specifies he made two genders male and female.

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John A
, US
Feb 06, 2022 12:23 am EST

As an interracial family married 47 years and with nine interethnic marriages in our extended family, I note that so many of the forced interracial couples with zero chemistry help anything. The same with ill-conceived and not believable characters. Woke on Steroids. In Terms of the perversion we have to keep updating our list of movies to avoid - I refuse to watch the perversion. No big surprise with the new exec from public TV with a filthy agenda who is destroying a good thing and seems happy about it - check her out! Usually just watch the older ones but how many times can you watch Elevator Girl.

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Notsenile
Pinnacle, US
Dec 12, 2021 8:43 am EST
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I agree with this posting. It expresses my take on Hallmark and to say I'm very disappointed in the new movies is putting it mildly. Unable to watch any of the new movies for 2020 and 2021 not knowing when an immoral scene will be slipped in. Hallmark has sold its soul.

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T
12:37 am EST

Hallmark Immoral Content

I have watched Hallmark movies for years. I always looked forward to the new Christmas movies. Sadly this year I have had to stop watching them due to the gay/lesbian/homosexual content. I do not judge anyone for their lifestyle choices . Hallmark always represented wholesome family values and traditions and this new content is anything but. I refuse to watch it and truly hope & pray the producers rethink what message they want to send to the viewing public. Tamara Johnson

Desired outcome: Wholesome moral content only

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TheldrakisCS
TheldrakisCS
, US
Dec 13, 2021 2:14 pm EST
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you claim you want "wholesome family" values...but those values recently changed due to current events [from how i understand the content of tv changes].

the content you claim is against these family values are currently considered family values since they are legally considered families. which means to keep up to date with the changing values the company hallmark has to tailor their lineup to fit with them.

though this is all guess work since i dont work for hallmark and basing this off what i know.

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AST13
Oklahoma City, US
Jan 11, 2022 3:13 am EST

To put it bluntly, most people don't relate with the gay lifestyle. It doesn't mean they hate them, but they are at completely different places. That said, Hallmark's audience is made up of predominantly straight women and they want to see stories that relate to them and their lifestyle. So, while having a gay character here and there that fits the storyline is no issue, putting gay couples in every single Christmas movie is just an obvious push to shove an agenda down your throat. Not only that, but it feels forced and inauthentic. The nature in which they portray the gay couples is so unrealistic and unlikely, it just makes the whole movie a cheap shot at appeasing a small percentage of justice warriors who don't even watch Hallmark in the first place. The whole thing is so pathetic and silly. All it will accomplish is for Hallmark to simply lose its audience.

TheldrakisCS
TheldrakisCS
, US
Jan 11, 2022 9:11 am EST
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Replying to comment of AST13

i spoke to a friend who helps with contract work. they mentioned new ratings from tv research for hallmark viewers is leaning to more non traditional families watching as of late. though it might not be as prevailent as the data showed. all im saying is for us to cool down and think of it from their point of view and yours before complaining.

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Fred Smiga
Frederica, DE USA, US
Dec 13, 2021 2:02 pm EST

I agree with Tamara Johnson,

Fred Smiga of Delaware

ComplaintsBoard
S
11:02 pm EST

Hallmark Company support of charities

Over the years, my family has purchased items from local Hallmark stores. We also paid to watch Hallmark movies. I was saddened to find out that according to a watchdog agency called 2ndvote, Hallmark supports charities/agencies that do not protect the unborn. This, from my point of view, is a terrible policy - connecting with any group associated with taking the lives of innocent babies. Knowing that Hallmark is rated with the lowest score for the unborn (according to 2ndvote.com), I am encouraging those around me who care about protecting life to avoid Hallmark products and productions. I would encourage Hallmark to rethink their stance on this issue. Ultimately, we are all going to be accountable for the lives we live.

Desired outcome: Stop supporting agencies that do not protect the unborn.

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V
3:45 pm EST

Hallmark Hallmark movie — an unexpected christmas

Hallmark — I've been excited to see some of my favorite actors on screen, but I have to say I'm starting to drift away from watching Hallmark movies. It makes me so sad, but I cannot keep watching movies that push for certain agendas. Hallmark used to be all about wholesome family fun and traditions, but unfortunately the "woke mentality" society has taken over. It's no longer about clean, pure family traditional movies — now you're pushing an agenda that I cannot condone. It's not right — and it's in my face. Almost every movie you show now has gay couples intertwined. I know you're trying to "accept" everyone, but you're ruining true biblical, spiritual, and mental values. That was not God's plan for a true family. Man created this confusion — that is why they cannot truly conceive. Wasn't this the whole idea of a family channel — so kids could even watch? But that's not happening in this family — you're loosing a long time customer. Please consider this — you're going to start loosing a lot of good families.

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Doris Washington
, US
Dec 17, 2021 3:00 am EST

I always look forward each Christmas for your coundown to Christmas. Not this year of 2021. You keep showing the same few movies over and over. You have huge selection of many wonderful Christmas movies of 10 years but you keep showing certain movies about more than seven times, limiting your selection of movies you had for over 10 years to your audience. I understand you want to show your new movies more, but you could have shown a variety of many of your audience favorites, but you lacked in better programing this year of 2021 showing a constant airing of a few of your films and missing some of your Movie such "Finding Father Christmas" which I have not seen you show at all this year, a few more movies as "The Christmas That Town Forget" and many other old favorites. Plus you don't even show The Love Come Softly series you useed to show around Christmas time too. Plus you have a very nice Love Come Softly Christmas movie that stared Ernest Bognine. I hope next year you start to show a large variety of Christmas movies you used to show for Christmas Contdown. People also love a variety of Christmas movies which this year youyr programing is lacking.

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jamesjonesKY
, US
Dec 10, 2021 4:38 pm EST
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Hallmark used to represent family values. I knew that I could watch a movie without profanity, passionate sex scenes, or political agendas. That is no longer true so I can’t watch the new shows, only the old ones. I can’t and won’t watch the in-your-face gay couples that add nothing to the story line. Please quit giving in to political pressure

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G
2:45 pm EST

Hallmark Movie Content

I Love Hallmark movies. Maybe just me, but holidays bring on more depression. As if the traditions and close relationships aren't enough, everyone comes from big beautiful homes, wealth and their own businesses What's wrong with realistic hard working families who struggle with minimal means. I know Hallmark is supposed to be an escape of reality but they should realize they create a deeper depression to those who aren't as fortunate or highly educated and talented. Just tired of being made to feel like a failure at everything.

Desired outcome: More realistic movies

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G
9:03 am EST
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Hallmark Last nights movie at 10 pm

I am sorry to say I am at a crossroad to continue watching the hallmark channel. I had no idea and thankfully missed all the other movies with where you are now showing non biblical relationships! I was mortified last night to see a great movie only end with a kiss between two woman and then you have a commercial about your next big feature... "a god wink movie"! I was sick to my stomach. I have been watching your movies for about 3 years now. I watched them as my escape from the craziness of our current world. It was the one channel I have watched more than any channel. Why... Because I thought your movies were light hearted, pure, hopeful, and shielded from an agenda that is not of god! I can honestly say I thought that was what the "hallmark movies" were allllll aobut! This current agenda that is being forced down our throats, is truly hurting a whole new generation! That's who my heart breaks for! I feel sorry for all of you who are a part of this. We all have issues. No one is sinless except jesus. Last night I felt duped!

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T
6:01 am EDT

Hallmark hallmark channel

i know the boys on hallmark channel are badass but they didnt know that a women woman is behind the tv and playing all the movies but she is [censored] woman and she is in spectrum and why do they laugh can they see me on the other side of tv but they didnt know that daddy is the one who came up the staries to put it on have a heart of gold

Desired outcome: 50000

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K
5:59 am EST

Hallmark Movies

I am very disappointed in the way you have slipped gay couples into almost every movie. Sometimes they go a little farther in their action than the main characters. Hallmark stands for wholesome. The gay lifestyle isn't wholesome. Please reconsider being politically correct.

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RetreatOne
, US
Aug 08, 2022 8:32 pm EDT

I'm no longer supporting or watching Hallmark Movies and I'm really disappointed in Hallmark. Why couldn't you remain the same as your original traditional values. All you have done was force others to watch Hallmark with your new policy or changes when it comes to men and women. Hallmark was as close as you could get to watching a biblical program and many of believe in God's words from the bible.

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L
10:44 pm EST

Hallmark hallmark movies

I am very disappointed that Hallmark has chosen to include the gay lifestyle in their movies. I have nothing against gay people. I used to enjoy Hallmark movies, however you have got away from the true meaning of Christmas. It's not about Santa, presents, it's about Jesus' birth. I have also noticed that you won't even do the traditional Christmas carols that mention Jesus's birth, you are pushing these new songs that have nothing to really do with Christmas. Between the commercialization of Christmas and the need to constantly give in to society instead of standing for what is right, I don't think I can support Hallmark anymore. I'm really disappointed in Hallmark.

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M
8:13 pm EST
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Hallmark Hallmark Channel Movies

I realize this will probably do no good to "complain" about the quality of the Hallmark movies lately because the big corporation will do whatever it needs to do to bring in the big bucks...and that includes caving in to the "all inclusive" agenda. I have nothing against gay people (my son is gay and I love him), but to include this lifestyle in EVERY SINGLE Hallmark movie is really getting old! Really? You are CONSTANTLY shoving this in our faces. Too much of ANYTHING is not a good idea, especially if it is a lifestyle that many people believe goes against God's design. I would be interested to know the statistics between pro LBGTQ watchers vs the "rest of the world" watchers. I would bet you there are a lot less LBGTQ watchers of Hallmark movies, and yet you cater to them. We have always looked to Hallmark to provide a safe, wholesome and family- friendly environment. But this has all changed in the last year. So...Hallmark, you better know you are losing thousands of viewers because of this...and now, here's another one. Bye bye Hallmark!

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T
10:01 pm EDT

Hallmark While I am streaming Hallmark TV..

For example watching Christmas Contest just before the movie ends it goes into auto switches movies without even get a chance to watch the ending.
I notice it since late last week . I thought maybe it was just my streaming system acting up. Other people I know it's doing the same.
At least give us the option to stop it from auto switch

Thank You

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I
2:06 am EST

Hallmark A couple Christmas movies

I by no means discriminate anyone. But Hallmark was always clean and have moral values. Now hallmark is introducing homosexuality, which is non biblical and not natural. I don't dislike the people, just the message. Every person is born either a male or female and same sex relationships is a sin, and demonic. Please do not put that in the movies. Also there is a movie with a girl showing her breasts a little too much and that's not family friendly either. Please don't make movies like that. I want to be able to continue to support hallmark. Thank you.

Desired outcome: To not make immoral movies

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C
12:07 am EST

Hallmark Access to the channel I pay for

I stream Hallmark Tv on my Roku, as well as having it through my cable company. However, living rural cable service isn't reliable so I stream. Lately, I'm not able to watch anything. It has everything locked and says I need a subscription. Mind you I'm logged on through my cable company. It will do this for days at a time then start working again. Its frustrating, I'm missing out on all the new Christmas movies.

Desired outcome: Fix it

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B
1:09 pm EDT

Hallmark Magic Snowball

This item was purchased a while ago, but it is not working/glowing now. Why?
Bobbe Lee Nagy 508 W Ashwood Ave Lima, Ohio 45801 [protected]@gmail.com
I really like this item snd was considering purchasing more, but if they don't work very long, I won't. Thank you gor your time, and have a blessed Christmas!

Desired outcome: Replacement

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C
10:46 pm EST

Hallmark Hallmark channel caving to putting homosexuals on their channel

It is so disgusting that what used to be a clean family channel is now caving to the homosexual lifestyles on their shows. We have watched hallmark for years but have had to turn off several of the movies this season because of the homosexual content. There are way more people that do not agree with the lifestyle than do and also the people that do probably are not hallmark channels viewers. We will not be letting our children watch that perversion of what marriage is. I really hope that you will rethink the decision to put this content in your movies. There is enough filth on all of the other channels so let the ones that want that watch the hbo's and those type channels.

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Y
4:47 pm EST
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Hallmark Sound

Too much music in the background. Interferes with ability to understand the actors voices and words. This problems still exist even in currant productions. I get so frustrated I change to another show, and that upsets my wife. With sound mixers used today it is possible for you to revamp all your movies to bring the voices to the front and place the music to the back of sound heard.

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About Hallmark

Screenshot Hallmark
Hallmark.com is an online retail platform offering a variety of products including greeting cards, gifts, ornaments, and wrapping paper. They also provide personalized items and seasonal decorations. Services include a card subscription and Keepsake Ornament Club.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

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- Summarize the main issue with Hallmark in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Hallmark. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Ensure you follow these steps to effectively file a complaint or review about Hallmark on ComplaintsBoard.com.

Overview of Hallmark complaint handling

Hallmark reviews first appeared on Complaints Board on Mar 14, 2008. The latest review A Heartfelt Review of Karen's Hallmark Shop was posted on Mar 29, 2024. The latest complaint 2022 koc membership was resolved on Mar 09, 2022. Hallmark has an average consumer rating of 1 stars from 429 reviews. Hallmark has resolved 11 complaints.
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  1. Hallmark contacts

  2. Hallmark phone numbers
    800 902 0900
    800 902 0900
    Click up if you have successfully reached Hallmark by calling 800 902 0900 phone number 3 3 users reported that they have successfully reached Hallmark by calling 800 902 0900 phone number Click down if you have UNsuccessfully reached Hallmark by calling 800 902 0900 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling 800 902 0900 phone number
    50%
    Confidence score
    United Kingdom
    1800 729 999
    1800 729 999
    Click up if you have successfully reached Hallmark by calling 1800 729 999 phone number 6 6 users reported that they have successfully reached Hallmark by calling 1800 729 999 phone number Click down if you have UNsuccessfully reached Hallmark by calling 1800 729 999 phone number 5 5 users reported that they have UNsuccessfully reached Hallmark by calling 1800 729 999 phone number
    5%
    Confidence score
    Australia
    +1 (800) 425-5627
    +1 (800) 425-5627
    Click up if you have successfully reached Hallmark by calling +1 (800) 425-5627 phone number 0 0 users reported that they have successfully reached Hallmark by calling +1 (800) 425-5627 phone number Click down if you have UNsuccessfully reached Hallmark by calling +1 (800) 425-5627 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +1 (800) 425-5627 phone number
    United States
    +1 (800) 268-3230
    +1 (800) 268-3230
    Click up if you have successfully reached Hallmark by calling +1 (800) 268-3230 phone number 0 0 users reported that they have successfully reached Hallmark by calling +1 (800) 268-3230 phone number Click down if you have UNsuccessfully reached Hallmark by calling +1 (800) 268-3230 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +1 (800) 268-3230 phone number
    Canada
    +61 800 651 845
    +61 800 651 845
    Click up if you have successfully reached Hallmark by calling +61 800 651 845 phone number 0 0 users reported that they have successfully reached Hallmark by calling +61 800 651 845 phone number Click down if you have UNsuccessfully reached Hallmark by calling +61 800 651 845 phone number 1 1 users reported that they have UNsuccessfully reached Hallmark by calling +61 800 651 845 phone number
    Australia
    +32 36 807 251
    +32 36 807 251
    Click up if you have successfully reached Hallmark by calling +32 36 807 251 phone number 1 1 users reported that they have successfully reached Hallmark by calling +32 36 807 251 phone number Click down if you have UNsuccessfully reached Hallmark by calling +32 36 807 251 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +32 36 807 251 phone number
    100%
    Confidence score
    Belgium
    +31 104 596 515
    +31 104 596 515
    Click up if you have successfully reached Hallmark by calling +31 104 596 515 phone number 0 0 users reported that they have successfully reached Hallmark by calling +31 104 596 515 phone number Click down if you have UNsuccessfully reached Hallmark by calling +31 104 596 515 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +31 104 596 515 phone number
    Netherlands
    +91 114 141 0000
    +91 114 141 0000
    Click up if you have successfully reached Hallmark by calling +91 114 141 0000 phone number 0 0 users reported that they have successfully reached Hallmark by calling +91 114 141 0000 phone number Click down if you have UNsuccessfully reached Hallmark by calling +91 114 141 0000 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +91 114 141 0000 phone number
    India
    +91 114 141 2222
    +91 114 141 2222
    Click up if you have successfully reached Hallmark by calling +91 114 141 2222 phone number 0 0 users reported that they have successfully reached Hallmark by calling +91 114 141 2222 phone number Click down if you have UNsuccessfully reached Hallmark by calling +91 114 141 2222 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +91 114 141 2222 phone number
    India
    More phone numbers
  3. Hallmark emails
  4. Hallmark address
    2501 McGee St., Mail Box 100, Kansas City, California, 64108-2615, United States
  5. Hallmark social media
Hallmark Category
Hallmark is related to the Cards and Greetings category.

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