People, I really need help. I checked my account recently and noticed unauthorized charge from the company Haband Clothing Company. I was really shocked, ‘coz I haven’t bought from them and never heard about this company before. I tried to find their contact info, but the email address, which I found in the Internet, was invalid. Please, maybe someone can help me to return money back and stop this scam. Thanks.
I placed a $300 order with this company and got a Order number. I did receive a email with order number and partial shipment list, and that it was shipped via US Mail - no tracking number. Waited for 7 days. Logged into my account to check the status, entered the order number, shows up saying no orders in the account. Tried calling toll free number, no option to talk to a Customer service agent; after several options finally reached one. She explains that the order was shipped and gave me the tracking number for Fedex and that all their orders were shipped only via Fedex. In addition she explained that I cannot see any orders online and that I have to only call them for the status. I told her to switch me to her supervisor, who was very blunt and adamant and said I have to live with the way they are doing things and there is no options for the customer to follow up and that she is the ULTIMATE authority and cannot talk to anyone else. In this darn age of data bases the smallest company providing more than you require here is an exception to the rule. Go figure how you would like to do business with these folks.
I returned a pair of shoes. After two weeks they processed the return by charging me an additional 8.99. So...
Hello my name is Marche Bowen, My mother ordered two pair of pants and two blouses, and on the packing slip...
I accepted an offer from Haband to join Haband Perks. My bad...I didn't read the fine print. I thought Haband was a legit business. When I got my confirmation, and after being alerted by my bank of a credit card charge that I wasn't aware of, I did read the fine print and found that EMI Marketing is going to bill me $14.95 a month for a bunch of stuff I don't need. I had my bank kill that card. I'll eat the $1.00 charge. Shame on Haband. I will not ever buy anything from them again. My bad. I know better.a
I tried to contact "[protected]@hudsonps.com" but was unable to link to that which is the contact given in membership guide which was mailed to me. This is regarding the Haband Perks program. I e-mailed the general customer service link to cancel but never received a response. I just contacted the automated cancellation system tonight so will see what happens with that. I wanted my $1.95 trial fee forgiven since I have been a longtime customer of Haband. They know how to e-mail me to sell me something. Oh, that's right; those e-mails are all automated but when a human response is required-----don't bother. We will just charge his card with the $14.95 monthly fee because he will give up fighting. Wrong answer Haband. I have nothing but time and will no longer be a customer of yours if you don't satisfy me on my request or at least have the decency to let me know if my cancellation is in place. Haband must have enough customers so they would rather keep their $1.95 and avoid dealing with me. I recently lost fifty pounds so need to replace my clothing which I have started and Haband was the recipient of some orders. I will do my best to bad mouth this old and supposedly reputable company to anyone I talk to and will never order from them again. All this for a $1.95. Keep it and lose me as a customer.
It has been well over 30 days. I would like to know whatever happened to this order. It has not arrived as of...
HABAND HAVE BEEN CHARGING MY BANK ACCOUNT FOR $14.95 SINCE MARCH 2011.
I DID NOT APPROVE THEM TO DO SO. HABAND IS ROBBING MY BANK ACCOUNT. PLEASE, TELL ME HOW TO GET MY INFORMATION OUT OT THEIR HANDS AND RECOVER MY MONEY SINCE MARCH.
110 Bauer Drive
Oakland, NJ 07436
I really like the quality and pricing of clothing that Hadand offers, when you can get them. I am a large sized male and find it really hard to understand why the sizes I need are listed but when I order they show that size is not availble. After making a selection that is not my first or second choice but shows that it is availble in my size and color I find out that they also are on back order. This takes forever to get my order even though the money transaction has been done tieing up funds that prevent me from buying elsewhere. Update your inventory, im sure that i'm not the only big customer you have.
My mother (90 yrs. old, homebound, early Dementia, Congestive Heart Failure, severe Glaucoma) received an...
I ordered 2 pairs of slacks, size 40L. They arived 4/21, One pair was as ordered, the other was at least 3 sioo large in the waste, although the bag showed 40L. I send 3 emails to customer service requesting their approval not to debit my account for return shipping charges of $7.99, When the remained unanswered I returned the wrong pair, indicating I would like a replacement sie 40L as ordered. The replacment bag was labeled 38L as was the contents. I sent another email, but this also remains unasnwered. I have written 3 letters to compant HQs in Oakland, NJ, but these, too remained unanswered. I know that I will have to apyr another $7.99 for return of the 38L pair, and I have no guarantee that the replacement will be 40L as originally ordered.
After making the mistake of ordering a TV remote control from Haband, I found it to be a piece of junk! I returned it for a refund, which was eventually credited back to my Mastercard. They refunded the price of the item only, and not the postage costs either way. The postage costs were more than the item itself. A few weeks later, I received a check in the mail for $8.25. Thinking it to be a refund for the postage, I ALMOST cashed it without reading the fine print!!!
It turned out that I would have been enrolled in some BOGUS discount plan that would have cost me $159.99 per year and would automatically renew eqach year afterward!!! This company is indeed a rip-off and may be sharing your credit card information with others and enrolling you in all kinds of phony plans! BEWARE !
Don't buy from this outfit.
I am convinced that their Customer (Non)Service people failed and never even graduated from Kindergarten…
I returned some items on July 8, and between July 18 and July 24 I questioned them SEVEN times if they received the items because I have yet to see a reversal of charges on my credit card statement online. They gave me every other kind of information about refund policy, etc., EXCEPT to answer my simple question "DID YOU RECEIVE IT?".
Lastly I e-mailed them "if you people continue to refuse to answer my simple question after my SEVENTH request, I will file a dispute with my credit card company and will post a complaint on complaints.com. That was TWO days ago, and those dodo's have not even answered to this date…
I ordered a pair of shoes on-line from Haband and have been watching my credit card account for the charge to appear. It did, but also there was a charge of $1.95 for Haband Perks. I called the toll-free number shown on my on-line bank statement and a representative came on a few seconds later. I aksed about the charge, had it explained to me (kinda), and asked that it be cancelled. The representative said that it would be, that there would be no further charges, that I was in the 30-day risk-free trial period. I am assuming that the $1.95 will be refunded to me. If the $1.95 is not refunded I will file complaints with the Better Business Bureau and the with State Attorney General's office where Haband is headquartered. I can also ask my bank to recover the charge, but I will wait a few days for the reverse credit to appear in my statement. At this point, I think this will be resolved to my satisfaction. The couple of times where I have had issues like this in the past the Better Business Bureau and the State Attorney General's office both considered the complaint resolved when I got my money back. Fair enough. I don't understand why businesses do this. I will not order again from Haband.
Purchased pair boots, sole came off after one year, e-mailed for their !00% guarantee and was told I had to have a receipt. I just wanted an exchange.
Wrote to Mr. Duke Haband for replacement
Haven't heard back yet?
I have been ordering from haband company since 2009. In 2010 I ordered 2 pair of tennis shoes and paid by mastercard. I only received one pair. After complaining for wevereal months to their customer service department which appears to be totaly computerized, I finally received the other pair. Since then, every time I order something the order is put into an " open catagory " and shows to be pending. I have three orders in that catagory since mid 2010. It appears that since I complained about only getting one pair of shoes they are flagging all my orders. It is not because they are out of the items that I order because I continously receive emails and mailings advertisins these products.
A horrible company to do business with. An XL jacket was ordered, they shipped a L and charged us for the shipping on the exchange. The jacket cost about 20.00 and to exchange it cost an additional 8.99. What a rip off. The best part is that on their label it says you will be charged a shipping cost which is displayed on the reverse side of the document and then you flip it over and there is no information. This has to be breaking some kind of law regarding proper disclosures. I will be writing this on every page I get my hands on regarding this company. No one should do business with this company ever.
call center is in Philippines, operator tried telling me at first it was in Georgia. Half an hour later I was told it was Phillipines.
Ordered 2 items - did not add up correctly, (I am quick in math and know my numbers). This line of clothing caters to elderly, I was making a call for my mom. At first, I was given a higher total, then after having to literally fight for the correct sum, then, company proceeded to overcharge me for shipping. When I caught that mistake, I was told that my order was already put through and I have to call customer service to correct this mistake. Be ware of OVERCHARGES!!!
I was charged $1.95 on my Am.Express card on 2/22/2011 without my knowledge after ordering some merchandise from Haband catalog. Than I was charged again $14.95 0n 3/23/2011 . I NEVER authorized these charges. Called the Haband Perks on [protected] 3 days ago, was promissed refund, (get credit on my cr.card), but till today, I did not received anything. Even emailed Haband Co. and they promissed to forward my email to Haband Perks Co. I want my money back NOW and will NEVER order anything from Haband again! Randy Johnson [protected]@aol.com
I ordered clothing in Nov 2010 and after months of e-mailing and phone calls to haband. I finally got this phone number to call [protected] EXT 1600 and actually got to talk to a real live person, ask for Mary.
She will be very apologetic but in the end it's still a run a round.
I have been told that they will receive their shipment from china in March of 2011. Most all clothing is on back order. If haband only
has stock for 6 months should be up front with it and only take orders
in that time peroid.