Menu
CB Retail Stores Guitar Center 2940 NW 59th St, Oklahoma City, OK, 73112, US
Guitar Center company logo
Guitar Center
reviews & complaints
Guitar Center company logo

Guitar Center

2940 NW 59th St, Oklahoma City, OK, 73112, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
J
11:55 am EDT

Guitar Center - misled by store management when purchasing a jose ramirez fl2 model guitar

I contacted Guitar Center in Oklahoma City and I was inquiring about a Jose Ramirez Guitar model number FL2 and I asked if they could send me info as well as more pictures of the guitar. I had been in communication with them and finally decided to buy the guitar yesterday on May 7th. I received a text from someone there and also received a draft so I can go ahead and purchase the guitar along with a case. When I got off work I went ahead and tried to purchase it but to my dismay, the guitar was no longer on the draft nor on the website...the only thing on the draft was the guitar case. The person that had been contacting me was someone named Adam with phone number [protected]. I called the store in Oklahoma City this morning on May 8th to find out what had happened. I asked why the guitar was not on the draft and the manager named Adam stated that the person I had been in communication with, who was also named Adam must have sold it... my complaint is being misled to purchase and the product was not on the draft. I would like to get this resolved and I would like the Ramirez FL2 guitar. I was severely misled by the Guitar Center in Oklahoma City.

Read full review of Guitar Center
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.