Guitar Center reviews & complaints 1
View all 86 complaintsGuitar Center - misled by store management when purchasing a jose ramirez fl2 model guitar
I contacted Guitar Center in Oklahoma City and I was inquiring about a Jose Ramirez Guitar model number FL2 and I asked if they could send me info as well as more pictures of the guitar. I had been in communication with them and finally decided to buy the guitar yesterday on May 7th. I received a text from someone there and also received a draft so I can go ahead and purchase the guitar along with a case. When I got off work I went ahead and tried to purchase it but to my dismay, the guitar was no longer on the draft nor on the website...the only thing on the draft was the guitar case. The person that had been contacting me was someone named Adam with phone number [protected]. I called the store in Oklahoma City this morning on May 8th to find out what had happened. I asked why the guitar was not on the draft and the manager named Adam stated that the person I had been in communication with, who was also named Adam must have sold it... my complaint is being misled to purchase and the product was not on the draft. I would like to get this resolved and I would like the Ramirez FL2 guitar. I was severely misled by the Guitar Center in Oklahoma City.
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