CB Online Shopping Groupon.com Complaints #2-21

Groupon.com review: Spa voucher not received

Mrs Michelle Graffham of GB

Jun 16, 2026 12:28 pm UTC

Verified customer

Featured review

I purchased a spa voucher for my husbands birthday and the money was taken from my account via paypal on the 27th May 2026 . I did not receive an order confirmation or a voucher so i took it up with paypal and basically groupon said i received the voucher and paypal closed the case . to date i have not received anything or a refund of £63 taken from my account .If i look in my groupon account it says no purhases so they can surely see ive not received the voucher .

Claimed loss: £63.04

Desired outcome: Full refund for goods not received

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